I agree with the other 1 star reviews. He ruined my Omega to obsebilly put a crystal on; I didnt…read moreget why he was telling me about taking watch apart etc. - made little sense. So I ended paying him $20 to ruin my watch. My only recourse is small claims court and it's not worth my time. DO NOT GO TO THIS GUY. He is essentially greedy and incompetent. Aaron

Newer shop is next to my haircutter, so I stopped in to get a battery changed on a watch I couldn't…read moreget the back off of myself. There was a man ahead of me who appeared to be a reseller; he had a lot to discuss and kindly let me go ahead. The owner struggled with my watch and finally resorted to using a hammer (!) commenting that the watch appeared new. As he worked I looked around the shop which is a trove of old watches, clocks and memorabilia for sale. He mentioned that he was always looking to buy pieces and collectibles, especially sports related. He put my watch back together, set it and charged a reasonable fee. The watch is older and has been stopping occasionally so I will probably go back and ask him to overhaul it for me. Watch and clock repair people are scarce these days and from his tool bench and the way he handled my watch I could tell he knows what he's doing.

I called in to ask questions about my grandfathers watch and if it costs money to look at it and if…read morethey can give an estimate. I absolutely do not know how the process works. The woman on the phone was snotty and rude . She could have given me the same information without having an attitude . Hopefully they find someone else to answer their phones.

From the owner: Jewelry and Watch Repair LLC provides jewelry repair and watch repair at affordable prices. Very…read moreprofessional and quick service available every day. Give us a call or stop by!

Mike is the best jeweler I've been to in years! I was…read moresearching for a great jeweler like I once had and kept finding the complete opposite or outrageously priced. I found Mikraft Jewelry and Repairs and so pleased that I did! I was very happy with Mikes price and how my jewelry came out that I've been trusting him with my jewelry ever since! Mike and his staff are friendly, very honest, fair, knowledgeable and explains everything to you. Mike has worked on many of my pieces. Anywhere from customization to a diamond ring to making me custom earrings and doing beautiful repairs. Mike takes great pride in his work and it shows. A great jewelers craftsmanship is not just making a piece look pretty, it's mastering the art and skill of making every piece beautiful that will also be durable and last for years with excellent materials. That's what you'll find with Mike at Mikraft jewelry and repairs. You can definitely drop off your jewelry knowing it's in good hands and you're extremely happy with the end result. Don't waste your time like I did at other places. Go see Mike!

Been in twice, both times to deal with watches…read more The service was done on the spot and well. The gentleman there (the owner?) was eager to help a d was engaging while he worked. Have not had to wait either time.

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Great job! Fast experience, professional same-day service happy Mother's Day to me got my clock…read morefixed that my grandmother gave me years ago! #Nicole

It was supposed to be a simple battery change for a Casio digital watch. You'd think it would be a…read morebreeze. Nope. When I first arrived, the guy with the beard and tattoos asked me to leave the watch behind. He said he needed to look up the instructions. That should've been the first warning, but it was before closing, and I had a meeting. After a week, I had not received any updates. So I called the guy, and I could tell that he hadn't even looked at the watch because he mumbled something and said he'd call back. I got a message on my phone half an hour later; it was him telling me that the watch did not register time. Basically that it was dead. And that they don't replace movements for that watch, which was a G-Shock. When I went to pick up the watch, the guy didn't even know where it was. The floor is littered with boxes filled with plastic bags containing other watches. There doesn't seem to be any kind of storage structure because it took two people about 5 to 10 minutes to finally find the watch. And when I took it out of the bag the thing fell apart and in my hands. The screws weren't even fastened on correctly. So I basically took in a watch with a low battery, still displaying time, and left with a broken paperweight. The guy blamed it on the watch's age, or what not. But this was the first time I had the battery replaced, after five years of flawless functionality. Not anymore. This place receives good reviews, which is why I brought it here in the first place, but I won't return again. The one star is because they didn't charge me for the ordeal.

Horrible mean guys to be honest or nothing but rude to me. Made me pay more than what they had said…read moreoriginally and then wouldn't even accept my card number typed in so I had to drive back home and come back in with cash in order for them to just be even bigger. Assholes hope you guys have a great day in hell

The nicest people, the best service at a very reasonable price and on time - as promised. They…read moreremoved a ring from my finger, resized it and made it look like new. Old fashioned service with courtesy and efficiency!

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

Christina and Maddie are exceptional! My grandmother's engagement ring is over 100 years old. It is…read morethe only tangible connection I have to her and to my grandfather, whom I never met. The ring setting was bent and Maddie treated it with love, compassion, care and unbelievable skill. She repaired it, literally while I waited! Christina invested her time and attention to understanding the story behind the ring and why it's importance to me matters more than anything. I cannot say enough about Malloves Jewelers in Middletown- exceptional, genuine, knowledgeable.. the customer service is unreal. I will absolutely return to have the setting reinforced. I know Maddie will take good care of it! I am also bringing my mom back to have her ring looked over. There is no one else I trust! Malloves is the best there is!

Thank you, Pedro, for helping us throughout this wedding journey. Pedro helped my fiancé create the…read moreengagement ring that was absolutely perfect for me. He is friendly, genuine, attentive, and incredibly honest. My fiancé originally came in just for my engagement ring, but we ended up purchasing my two bands, his wedding band, and all of my wedding jewelries here as well. There are so many beautiful options to choose from, and if we couldn't find something specific, Pedro always found a way to make it happen. We truly love doing business with Pedro and have decided this is the store we'll continue trusting for years to come. Any future gifts--from jewelry to watches--will definitely be purchased here. Highly recommended!

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Great experience. Tier 1 service and quality. Exactly what I needed at a great price.read more

Norwalk institution. Excellent jewelry repairs and fine watch battery replacement (Cartier!) at a…read moregreat price. Highly recommend!!

I needed something unique for my wife as a Christmas present. Larry at Pellegrini Jewelers…read moredelivered! Then we wanted the chain adjusted so it could be worn with a medium-length or long-length neckline. Wonderful craftsmanship. They also cleaned my wife's wedding rings, and now they look brand new. I am very grateful to the business for a great Christmas and for putting a smile on my wife's face!