Upon delivery, an employee from Sayre PA Aarons decided to humiliate and name call me, regarding my weight in my own home - later discovered on a video my toddler accidentally took.
I immediately contacted Aarons, who were then apologetic, acknowledging the statement, stating they would give me a credit and the employee would deliver an apology. That never happened.
I decided I did not wish to do business with a company who hires employees who treat their customers with disrespect, so I kindly asked them to pick up the delivery and refund me. They ignored my request.
They continued to harass me by calling me, showing up at my home, contacting my family members (in which contact information I had never provided) This past weekend, they hid their van, showed up at my home and demanded entry. The employee (who will be later posted in video) was the same man in the home who is fat shaming me on video. He was banging on my door like he was the police, screaming at the top of his lungs in my quiet neighborhood, speaking to us to gain entry like he was the fed with a warrant, leaned against the door, AND PUT HIS FOOT IN MY HOME SO WE COULDN'T CLOSE THE DOOR.
This is disorderly conduct. This is disturbing the peace, and public nuisance; all of which are chargeable offenses. This is stalking. This is harassment. This is intimidation; all of which are civil offenses. This is attempted breaking and entering and trespassing. This is home invasion which is a serious felony.
This is now a civil matter. This is not your typical non-payment situation where you try to collect monies from the less fortunate. Aarons is putting these employees in dangerous situations, or they are making these poor choices themselves, but either way, all I wished for was a refund and the items picked up. I will not be supporting a company who doesn't train their employees properly, and does not respect their customers. If you don't wish to do right by the defamation and harassment of your employee from the initial delivery, then you can proceed to take the account holder to court for a civil case.
What you're not going to do is show up my home unannounced, without a warrant. What you're not going to do is continually call a phone number and harass the account holder during a situation your employees put your company in. This behavior and hostile actions have caused a stressful situation and unsettling fear, and my safety and well-being of my family is a large concern from this horrific encounter.
We will be proceeding with not only a lawsuit, but putting charges and restraints in place. Moving forward, train your employees to act like business/salesmen, not monsters, and well educate them on crossing the boundary of law. We will be sharing this experience and videos on social media and the internet warning any potential customers.
There will be police reporting put in place due to these events.
At this point, Aarons should acknowledge their poor customer service, admit their mistakes, fire this employee, and move the hell on. read more
