Stephanie at East Coast Granite was an absolute dream to work with. I absolutely loved that I could…read moretext her questions and she was always quick to respond. She was incredibly helpful and knowledgeable throughout the entire process. My husband and I walked into the Glenwood location one weekend to pick out new quartz countertops for our kitchen. Stephanie showed us what they had and advised us to go to their Hobby Ct location to view slabs of quartz. While at the Hobby Ct location we fell in love with the Panda White quartz countertops and texted a picture to Stephanie. She was able to provide us with a complete quote within minutes! (My husband had drawn a diagram of our kitchen with measurements.) Stephanie scheduled a measurement appointment to take place about a week later and an install date about a week after that! Amazing! Instillation took place yesterday. A crew of three men removed our old counters, installed the new counters, hauled away the old counters, and cleaned up before they left. They were nice, professional, and knowledgeable. They did an amazing job. I cannot recommend this company enough. From start to finish they were a breath of fresh air to work with. If you've ever had any work done on your home you know it is often a nightmare. Highly recommend!

Worst experience ever. They came to measure for granite backsplash and run the product up the wall…read more They said it would be in one piece and it was installed in three pieces. They did not have enough men to install and had to stop and wait for 3 additional men to install. One of the seems has settled and needs to be redone. Looks horrible. A stress fracture is also in the granite. They measured incorrectly and it was installed wrong costing me more for the range hood. I have written and sent two certified letters with no response. As well as numerous calls with not response. They do horrible work and do not care. Buyers beware do not buy from here.

I had a great experience. From picking out the cabinets to the delivery, they came to my house and…read moredesigned my new kitchen. I am very happy. The quality is very nice and it is exactly what I had ordered. I highly recommend using these guys. I will redo my bathroom in the summer and will definitely use these guys again.

Bought Viking range, Viking microwave, Viking dishwasher from Distinctive Kitchen. Microwave and…read moredishwasher are under warranty, and not working. We have tried to get service for 11 days- and cannot get an appointment or response.

We ordered double ovens from Distinctive Kitchen and Appliance World. Even though the appliances…read morewere back-ordered, Terri kept us informed about when our appliances would arrive . They have a great showroom and are very knowledgeable about what they sell. Our problem was with contractor they hired to install our double ovens. Pro Appliance came to install the ovens while we were at work. They threw away the original double oven that I had sold for $475. We left them a check on the counter for $350 only to come home and find a large gaping hole at the top of the oven. We knew that there was a size difference in the ovens but wanted the hole at the base of the oven so it would be less noticeable. (we would install a filler at the base) When we contacted pro appliance, they wanted another $350 to come back and raise it. They never pulled an electrical permit or had any type of inspection after they wired the ovens. Stay away from Pro Appliance and hire a licensed professional to install your appliance. We had to hire another contractor to fix the poor installation after Pro Appliance refused to come back.

Very helpful and gave plenty of installation tips and advice. The best part was the willingness to…read moremeet me with parts to save me a long drive. My salesperson happens to live in the same town as me so it was convenient for both parties. I will definitely do business with them again.

Spoke with Mrs. Cash regarding our dishwasher, and she was very helpful in explaining what seemed…read moreto be the issue. We've used them for 30 years with problems with multiple appliances and they have always been so helpful. Will continue to use them for our appliance issues.

I've checked out most of the tile shops in Raleigh at this point-- mosaic is definitely my go to…read more They have a good selection (I'm picky and don't like run-of-the-mill), they're competitively priced, and they aren't snobby or difficult on communication on your project. I had a billing issue and they fixed it very quickly. Have used them twice now I think and will be using them again soon.

We have bought tile from Mosaic for a couple of house projects. They have a large variety of…read morequality tile at reasonable prices. The designers are friendly and helpful even if you come in without an appointment. Good store hours too. While we have shopped at, and even purchase from, other tile stores, Mosaic is our favorite. Overall a great, regional business.

We looked at just about every furniture store on Glenwood, even drove to Whitley Furniture Gallery…read morein Zebulon, and just couldn't find what we were looking for. My parents had purchased a lot in the past from Norwalk, but I assumed custom furniture was out of our price range, at this point. After one last push from my mom to drop in, we did... and I'm so glad that we did. We worked with Dory--immediately friendly and encouraging of us to take whatever time we needed to find the right furniture for our new home. She helped us through some ideas we had and, ultimately, helped us decide on 3 different pieces. The process had seemed so frustrating and exhausting prior to going to Norwalk; however, we felt comfortable and trusted that we could find what we needed. Just about everything in the store is customizable. We have a sort of "lodgy" feeling home (wood beams, high ceiling, stone fireplace, etc...) but our taste in style is more modern and structured. Dory helped us find the "in between" area where we could get the style we want, but still have it make sense in our home, which we love. In terms of pricing... I truly believe that you get much higher quality pieces from Norwalk and, in the scheme of things, their prices aren't much higher (if any!). We were looking at large sectionals at stores like Bassett, Home Comfort, etc... We did end up going with a larger-than-standard sized couch, but also got a leather ottoman and chair for our living room all for the same as we would have paid for a giant sectional elsewhere. Going custom worked for us! We are about halfway through the waiting to receive our new stuff and absolutely can't wait!

do not shop at this store!!!!…read more placed an order in sept 2014 and i still don't have the furniture!!! after 4 unsuccessful attempts this store admitted it wasn't right and said there wasn't anything they could do about it because it was the manufacturers responsibility. so in nov 2015 i filed in small claims court for the return of my money. i won!!! however they won't pay...... so now i am forced to go back to court to have a lien placed on their business. i have never had such an experience in my life! the customer service has been the worst. please don't make the same mistake i did; don't even go in this store!!

Super friendly and helpful staff, great products, a little pricey but they have to pay Waverly…read morerent... Try the refillable soaps!

Business owner, Lynda, is always willing to work with shoppers that come in, looking for excellent…read morequality products. Bring your own small container and fill up incredibly great quality soaps and other things such as this. Very grateful for such quality products made in the USA, and most of them are made in North Carolina

Phenomenal customer service, quick response time, a wealth of knowledge and competitive prices are…read morea few words I'd use to describe Sound Profiles. Mike and his team are amazing! If you're thinking about getting a control system installed for your home, or just want surround sound and a home theater to work all on one remote, call Sound Profiles. I came across them when I was looking to install a Control4 system into my home. I priced out two other companies and Sound Profiles was the most competitive, friendliest, and easiest to work with, and that was only the beginning. I needed to split the entire purchase into two phases, I spoke with Mike and he broke out the install to accomodate my needs and he came in UNDER BUDGET for what I asked for! Phase 2 came in on budget, and on time (and also grew since I knew the level of service and attention I was getting). If you're thinking about a premium sound system, give Sound Profiles call. Mike (the owner) will be respectful of your budget and what you want out of your dream system and will deliver for you.

Sound Profiles failed to complete my installation as agreed. Stay Away! The owner of Sound…read moreProfiles did an audio/video rough in for me back in late August of 2019, which was to include, HDMI, Ethernet, and speaker wires, which he completed and I paid for these services. He was supposed to come back at a later date when the room was finished to install/hang LCD TV, and connect the existing system he had sold me at a previous house. After attempting to arrange the follow up visit several times he had one of his employees contact me to do the work, "on the side", which was OK with me....or at least I thought should be fine. The young man did hang the TV and connect most of the equipment, but he didn't terminate the Ethernet connection that was pre-wired by Sound Profiles, from my modem to my receiver, so part of my system is not functional. Why would any customer request a pre-wired network connection and not want it completed with the final installation? The owner had installed this received at another home and knew it required a network connection. I have tried contacting both parties multiple times without a suitable resolution and I felt filing a complaint is the proper thing to do to alert customers to their business practices.