Bought Viking range, Viking microwave, Viking dishwasher from Distinctive Kitchen. Microwave and…read moredishwasher are under warranty, and not working. We have tried to get service for 11 days- and cannot get an appointment or response.

We ordered double ovens from Distinctive Kitchen and Appliance World. Even though the appliances…read morewere back-ordered, Terri kept us informed about when our appliances would arrive . They have a great showroom and are very knowledgeable about what they sell. Our problem was with contractor they hired to install our double ovens. Pro Appliance came to install the ovens while we were at work. They threw away the original double oven that I had sold for $475. We left them a check on the counter for $350 only to come home and find a large gaping hole at the top of the oven. We knew that there was a size difference in the ovens but wanted the hole at the base of the oven so it would be less noticeable. (we would install a filler at the base) When we contacted pro appliance, they wanted another $350 to come back and raise it. They never pulled an electrical permit or had any type of inspection after they wired the ovens. Stay away from Pro Appliance and hire a licensed professional to install your appliance. We had to hire another contractor to fix the poor installation after Pro Appliance refused to come back.

They put an ad on FB advertising a Black Friday sale with used appliances starting at $99. My dryer…read morewent out on Thanksgiving so went down there. The salesman said "oh that's just the ad, we don't have anything for $99." The cheapest dryer they had was $249 and it was pretty beat up. We left and went somewhere else.

My go-to appliance store! I've purchased several appliances from them for my rental properties…read more They always provide quality and great value!

I know a lot of the reason my experience went well is because I, as a customer, did everything…read moreright and wasn't doing any nincompoop customer shenanigans. That being said, they did the return and the new purchase, and praised me for having everything on hand, like proof of purchase and item in the original undamaged packaging, which goes to show how their day must have been going, since that seemed to surprise them.

I went to the store this morning to purchase 60 paver stones for a retaining wall, along with some…read morebags of paver base...quite a heavy load. When I started loading it into my vehicle at the curbside (just outside the garden area), the store manager Dave came up to me and graciously offered to help me. In the past, I've had similar help from other associates, especially when assisting with heavy or bulky items.

Troy was super helpful Lots of products and various brands…read more Pricing seemed comparable to big box brands They offer 90day payment plans and more Small warehouse with various brands Some stuff seemed a bit damaged with scratches and dings will other items looked flawless

In mid July my wife and I went to discount appliance. I had seen what I wanted on their online…read morelisting. The person in the store was unauthorized to make a sale without consulting the owner. They assured a call back. Days past and I called them and finally got a callback a week later. We agreed on terms and I got an install scheduled for July 20. Installer (owner) arrives gets the old machine out and new one installed to test. Error code comes up that could not be resolved. I inquired about other options but everything was sold. The only diagnosis was an error code indicating to contact whirlpool. A week later we had a service person come to perform a warranty repair. They needed to order a kill switch. It took over 3 weeks to get the part. They come back to install and it is missing a $2 bracket to install the switch. 11 days later we have a working dishwasher. We were without a dishwasher for about 2 months. The savings was not worth washing a lot of dishes by hand for 2 months. Also if we bought at a big box store they would have replaced the unit much sooner. I did also inquire about an additional discount for my trouble, but only received snide remarks from Christina. Needless to say buyer beware. If you want an unprofessional amateur experience then discount appliance is the store for you.

BUYING my new Wolf Range was the easy part. The sales person was helpful and accomodating. It was…read morethe DELIVERY that was a nightmare !! First of all, I was charged an additional (on top of the regular delivery fee) $150 for a large appliance fee. One would think that this would ensure that a smooth and professional delivery would ensue. The 2 guys who delivered my 48" range were clowns to say the least. They put the range up "on one end" and my heart just sank. By the time they got it inside, one door was scratched. Plus who knows about the guts of the range. We filed the damage report and here it is 4 weeks later and the technician has come to replace the door only to find out that something else (a hinge?) was damaged and that needs to be ordered as well before the repair can be fully completed. Also, technician said that the installer should of "leveled" the range. The DID NOT !! What was that extra $150 for ?? I wouild think that a refund in that department is due to us. I am so glad we chose to buy our other new appliances elsewhere.

My wife and I were looking for a washer and decided to try this store rather than a Big Box store…read morelike Home Depot or Lowe's. What a disappointment. The salesperson who assisted us did not know the status of their inventory, quoted a 3 to 5 week deliver (when our washer had just failed), and outrageous prices. She was the most unhelpful person ever. Plus, the noise was deafening while they were doing repairs. No one was friendly, no one went out of their way to help us. AVOID at all costs!!!!! We went to Home Depot, found just the right washer for a great price and delivery in 3 to 5 days. I will NEVER go back to Garner Appliance. Beware.

Greeted at the door and was helped right away. I had $35 in Best Buy rewards and decided to…read morepurchase a mini fridge for our garage. It was on sale for $99, including rewards and tax, $77 out the door. Very helpful associate named Ozzy helped me, the gentleman at the front (Zac, I think?) loaded the mini fridge into my car. Entire process was under 20 minutes! Plenty of parking but the spots are pretty snug.

9/12/21: I went in to buy my grandmother a replacement cellphone. No one greeted me at the door yet…read morethere were staff standing there talking. I found the section the phone was in, selected what I wanted, & proceeded to the cash register. The store was neat, tidy, and clean. The cashier was kind of friendly. She DID have a hard time ringing up the phone though & had to ask for assistance. The guy assisting her had a hard time too. They were scanning every barcode on the box. There was only 2!!!! How hard could it really be??! Anyway, they finally figured it out & I was on my way. I would definitely go back if I needed something from there. They were following social distancing guidelines. Masks are required & the floors are marked.

Seeking a design place for several projects. Showed up for my appointment and no one could be…read morebothered to greet me or point me in the right direction. There were several associates in-house and only two other customers. The designer wasn't really interested in working with us, implied we couldn't afford the higher end cabinets, and kept mentioning specific goals that we never stated. We were never even asked a budget.

We walked into the store at 4:39 on a Friday . We were the only patrons in the store . There were 6…read moreemployees sitting around . Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help . I guess they just wanted to go home . We will take our business elsewhere

Worst customer service, my product purchased was damaged after purchase and yet they would not…read moresupport or do the right thing. Took money and ran

The worst customer service bad experience . I was willing to…read morebuy some appliances but I changed my mind at the last minute cus of the dark hair guy with a beard (middle eastern look) he was so rude and disrespectful and qsuper arrogant with a terrible attitude. Please get a professional staff that knows how to deal with the customer.

We stopped by on a busy Saturday to look at some flooring. The flooring lady was friendly and very…read morehelpful. We got the information we needed, browsed around a little more, and left. The store was tidy. We were able to find what what we needed quickly. They had their Halloween decor out too, which was fun to browse at. If you're hungry, they have a hotdog stand outside as well. All in all, it was a good visit. I recommend the store.

I guess Lowe's doesn't want to respond to my comment about the flock cameras in their parking lot.read more