I purchased a couch and set a delivery date. unfortunately they had already sold the couch that we…read morewanted then informed me the next day that it wasn't going to be delivered and we had a choice to order again so we did. HOWEVER, we decided to cancel... we were told that we could not cancel. I thought that was a bit unfair because they hadn't delivered the product and yet we were still responsible for the contract. so this is how they do business just so you all know. it's a bit like entrapment.

Thanks to the team at Bruce's. A year now since we moved back from Phoenix and had to get a few…read morestuff to furnish our home and we did. What's also great in store are the apple products they provide for any customers wanting to invest in. By far, the knowledge and sales provided by team is exceptional. Our sales rep, Cornelia helped us from the get go. Once we paid our old products and we found new products with the help of Cornelia. I have to say, management and the team of Bruce's furniture is a place to go if you desire household furniture or if you want to invest in other products they have. Good job team at Bruce's Furniture. We are truly amazed by your teams salesmanship.

Technician came on time, found the issue with our refrigerator quickly. Tech was very…read moreknowledgeable, helpful and kind.

Very helpful and taught me a lot of things about making my dryer last longer. I will for use you in…read morethe future

Stop through on the way from Dallas. Their customer service was great.regarding getting a…read moreduplicate die was able to mail back and should be receiving a refund check shortly from them as far as the customer service in store the lady could've been a little more helpful but that's OK, they were generally friendly and had a good selection.

nice selection of fabrics and the staff was very helpful. Totally Recommend…read more.. .....,

Kip, Kat and Ashley are so patient and incredibly helpful! We're doing some remodeling and they've…read moredone an amazing job on our floors. They did such a great job we're ordering all of our blinds from them. Strongly recommend these guys!

Kip and Kat were amazing!!!! Kat was so helpful with assisting us and finding the exact items we…read morewere looking for. They gave us a great deal and spectacular customer service. We will definitely be back for our future furniture purchases!!! Thanks Kip and Kat for helping us get our new house together!!! Highly recommend

I needed a new washer. As I was shopping around I called Bruce's Easy Rent in Page, AZ. I had…read morebeen shopping around at local businesses in person knowing that I would need to replace some appliances. Finally, one moring when my washer finally stopped, I got online to search for options and I found Bruce's. I found a competative price using their 4 month pay off plan. I called and in less than 24 hours I had a working washer installed in my home. I did the whole thing by phone and online. The delivery guys did a great job. The other stores in Page had similar pricing and they only delivered to the door. Bruce's gave me outstanding customer service. They even took my old washer out. I still have not gone into the store and I make payments online. They offer a variety of payment options that are reasonable. Check them out. They are highly recommended. I will be shopping at Bruce's in the future.

My mother and I was shopping for a new dryer thought we bought from them. The delivery people to…read moreinstall the electrical connection which they did wrong. They did not attach the strain relief correctly. I notified the store and they had to check with the supervisor. The dryer was in the house already, so they were not allowed to enter. I sent them a picture by text as I was requested to do. Never heard back from them after that picture was sent. They have lost a good customer.

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.