I'd give it zero stars if I could. The woman said two weeks and it will be delivered. After the two…read moreweeks was up no stove. Called and the lady said oh its going to be another week. Irritated but okay fine whatever we misunderstood. No big deal. After that week no stove. Called again and the lady said now it'll be on the 18th (today's the 4th when it was supposed to be delivered and the receipt says the delivery date is May 4, 2026) Terrible place to buy from, the workers don't know a single freaking thing. You'll pay for a stove and even though you need it because the old one isn't working you won't get one because they keep adding more time and it never gets delivered and they won't give you a refund so we can go somewhere else.

We do not recommend purchasing any appliances from this place. We bought a Subzero freezer and…read morethere were a few miner hiccup's along the way but once sorted out (So we thought) we paid $10,999. and change and were pretty excited. But a few days later the woman that sold it calls and tell me that the freezer if extremely heavy and that I needed to buy an installation kit and install it myself. NO! I have C.O.P.D and that's NOT gonna happen and I tell her she charge me $50.00 so I'm expecting it delivered and installed. She says they don't have anyone but will check and call me back. After a while she calls back and admits she screwed up only charging me $50.00 and at that point and interrupt her and tell her I called Subzero and spoke to a Sandra and she explained that NO WAY can ANY consumer install one of those and that it has to be a FCI (Factory Certified Installed) and the freezer comes with the installation kit. This is when she says that the install price is actually $350.00 but after speaking to her boss that that were "Doing us a favor" and only going to charge us an additional $200.00? WOW! Also there's no way we're getting our brand new freezer without paying so we did. In the world of business when a company screws up they take care of the customer but not Metro. They not only have no Subzero training but no Customer Service training as well. But that's not all folks, when the 3 guys arrived, only one has experience with these and after punching a few holes in our garage floor he realizes he brought the wrong anchors so he has to drive to Joplin to buy more which takes over a half hour. But then it get worst, the woman that sold us the freezer said it comes with stainless steel side panels. NO IT DOES NOT! So I call Subzero and find out they are $870.00 each plus $350.00 to install. OMG! We didn't even bother calling them. If they're gonna stiff us for the install mistake they for sure would even think of taking care of the panels so not we have our dream freezer but no side panels and girlfriends heart broken.

I don't know where the bad reviews come from... Mark bends over backwards to help people. He's…read moregiven me free advice. He's helped my parents with their washer, dryer and dishwasher. Very cool.

This business is not worth even one star. My friend recently bought 4 appliances from here,…read morebelieving that the owner was a nice and ethical businessman. She truly thought he was trustworthy. The appliances were an utter disaster. I don't believe the owner even looked at these machines. The washer would not let water in. The dryer smelled like it was smoking and sounded like rocks were banging around inside. When checked it had literally 2 garbage bags worth of lint on the motor inside. And there were rocks and coins and leaves inside. She took pictures. The stove has a relay that keeps getting hotter and hotter which she can't afford to fix right now. Two other burners are questionable. The fridge bangs and she says she is unsure how much life it has because now water is showing up in the freezer. Trying to contact the owner is nigh impossible unless you want to sit in front of the shop for a day or two and hope he shows up. His phone is not working. She now wishes she had read some of the poor reviews. Beware. Who can afford to truck four appliances back and forth to someone who didn't live up to their part of the deal in the beginning. Ridiculous.

They don't always hve what I need when looking for obscure parts I can find at specialty hardware…read morestore, Ace or True Value. But for the regular stuff the prices are fair and the staff here always seem to be on the ball, hustling but not racing, they have time to help and they all seem happy to do so. Often many of them don't know anything about the how-to of things. Don't bother asking something like if this carrier bolt stronger than that one, which gague wire is right for a specifi project, or why a screw has a steeper twist and rotation. They don't seem to know. But they do want to help and they do know what they do have on hand most of the time. Occasionally we will come across someone who is passionate about the department they work in. I would give them four stars however they often mis the mark on services. Like having tiles installed, siding, or an applaince. The contractors are all subcontractors and not Lowe's employees. Sometimes this ties thier hands form doing a better job beacues they have to confomr to Lowe's rules. Other times the store struggles to get the dates right or offer services they don't even sell and you don't learn about it until no one shows up for a job and you have to chase them down. This has happened to us several times on projects often wasting days or weeks.

So I went to my Lowe's in Springdale and bought a refrigerator for a duplex of mine. After paying…read morefor it and scheduling a delivery for it the guy says it's coming from this Lowe's location. It was supposed to be delivered Sunday of course my place was the last stop. Well I get a email saying they were unable to deliver my fridge so they pushed me back until Tuesday. So when I called back to see why I've been pushed back another 2 days all I got was they didn't know why it wasn't delivered on the date I asked for. I don't understand the logistics on bringing my appliance from 45 miles away when I had bought it from my local store. Just doesn't make since. So the next time I need any appliances I'll make sure that it's not coming from this store.

He is my new neighbor and my fridge was out. He came right over to look at it and it was just my…read morebreaker. Really nice didn't even charge me! Thanks .

From the owner: Lawson's Appliance repair specializes in household appliance repair and sales. They also service…read moreand sell vacuum cleaners. Russel is a qualified HVAC repair tech who can handle most needs of your system.

The service was excellent! Had a few snags, not because of them, but the helped us immensely!…read more Everyone friendly and helpful, went completely out of their way to help us! Thank you Joplin Pool and Spa!

Have liked Hinkles since we moved to Webb City in 2019. I…read morerecently took screens to be redone and thier screen person did it all wrong. Was told that I would be contacted 2x times today and no call. I am very disapointed!

Mark, one of the employees is very good at his job. He knows his stuff. I can count on him with…read moreall my hardware issues.

Brian is amazing. Very family-friendly atmosphere, they really listen to what you need, and point…read moreyou in the right direction. I'm very thankful I came into this store. They gave me a great deal and I'm a happy customer. I highly recommend it. Thank you so much Brian.

The people at the store were friendly and helpful. They explained to my husband and I all the…read moredifferences between the colors, and let us try out several in our price range. The salesman did warn me before we went over to the "above your price range" selection - and didn't pressure me further after I put my foot down and explained I didn't want to fall in love with a bed that was more than what we had to pay. We ended up finding a bed that was below our budget and we liked! We paid for delivery as well. I was a little concerned that they wouldn't give you a period of time that the bed was coming until the night before. They did call the night before - and the next day they were about an hour late. However, I did get a call a few minutes past the window of time they gave me, and the delivery guys were very apologetic. It worked out just fine, and the delivery guys did a fantastic job getting in and out quickly with no trouble. I appreciated the "love your mattress" guarantee... my parents have warned me about trying a mattress at the store and it not feeling the same when it's delivered. We did not have that problem! It was just as we remembered at the store.

I'd bought a pair of Quest 3 Headsets and they came with $150 in Best Buy Gift Certificates. I…read morespent a week trying to find app/content that my wife and I could do together, primarily interested in vacation destination type of content. Couldn't find anything that met our criteria and returned the headsets (only 1 had been opened). We were refunded the amount I paid minus the $150, and kept the gift certificates. Next time there's even a chance of a return, I'll be going to Amazon, they don't pull those stunts. I don't go to Best Buy often, and the only thing that kept them from getting 1 Star was the people working there, they were gracious, polite, and apologetic. This experience did NOTHING to get me away from Amazon.

Jonathan greeted me as soon as I walked in the door. I had a general idea of what I needed, so I…read moreasked if there was someone in the computer department--I didn't want to waste any time. He let me know someone was available to help. When I got to the computer area, the associate there was with another customer, but in no time at all Jonathan stepped in and said he could help. He quickly understood what I needed, wasn't pushy at all, and clearly explained the products and the best deals for my situation. He made the whole process fast and easy and got me in and out exactly the way I wanted. Great customer service.

TLDR; currently the best bicycle shop in the Joplin area. THEY CAN SHIP BIKES, DIRECTLY…read more Even though this shop has moved many times since they opened, it has continued to suit my needs well. After purchasing my bike and gear from them many years ago, they have been great when the bike needed some tunes. Now, I do want to mentioned that I purchased a Specialized Tarmac from them, a mid-range road bike. I have put many miles on the bike ever since! Here recently, I needed to ship the bike to San Francisco for a few months while I lived out there, they took great care of me and did the whole shipping process to get it to the other shop I used in SF. Once I came back and shipped the bike back, they were all very helpful in getting the bike back on the road. Highly recommended!

This store is very knowledgeable and friendly. I use their services exclusively in Joplin.read more