Purchased an oven igniter to fix our 30 y/o stove. Parts guy opened the box to show me how fragile…read morethe coil is and to be very careful. So... I get home to install and guess what happens? The coil broke! $75 down the drain and I was pounding on the wall, stomping on the floor, and swearing all around the house in disgust!! I called V&V back to let them know what happened - guys said "that's what I tried to explain to you." Fair enough - not their fault. Asked if they can do anything for me - can't replace it for free, but he invited me to come back and he would lessen the blow of having to get another one. Still had to fork up another good chunk of change - was mad a hornet, but felt better that they at least tried to dampen the damage for me. Second (well, 3rd if you count the rebuy) I've gotten parts from here. Great service!

Great customer service, drove to a few places that couldn't help me and then my local hardware…read morestore suggested I go to V&V who had the part I needed in stock. I was in and out in a few minutes and off to my repair.

Ryan and the team once again did a GREAT job - they took the time to find the exact disposal we…read morewanted and got it installed swiftly and neatly. We have had nothing but great experiences so far. Thanks as always! The Williams Family

AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

He was very responsive and was able to come out the same day. Unfortunately our oven that was over…read more20 years old no longer had parts available, but Charles even took the time to look for the part on eBay to try to give us options.

I am annoyed and offended by the technician assigned to us. We requested services, took off work…read morefor two days in a row only to be met with cancellations. On the second cancellation the technician stated that he was "scared to leave his truck unattended". For reference, we live in a nice neighborhood without any history of harm toward cars, people, or others. This man had our address before confirming the appointment, didn't approach the door or ask if it was safe. He made a judgement about us and I really don't appreciate it.

1/5 -- BUYER BEWARE…read more I had an extremely disappointing experience with ER Appliances. I purchased a Samsung refrigerator from them and was specifically told there was no damage to it. After getting the refrigerator home and removing the protective plastic, I discovered damage in two separate places -- including damage to an upper door panel and another damaged area on the lower freezer door. I contacted ER Appliances expecting them to make this right. Instead, they refused to offer me any refund or compensation whatsoever and simply fell back on "all sales are final." My problem isn't that I bought an appliance and later changed my mind. My problem is that I bought it based on the representation that it wasn't damaged, and the damage wasn't visible until the protective plastic was removed. If I had been told about the damage beforehand, I could have decided whether I was willing to accept it and what I thought the refrigerator was actually worth. Instead, I paid for it believing what I was told. What bothers me most is how they handled it afterward. Mistakes and overlooked damage can happen. A reputable business has an opportunity to stand behind what it sells when a customer brings a legitimate problem to its attention. In my experience, ER Appliances chose to hide behind a final-sale policy rather than offer even a reasonable partial refund for damage I discovered after removing the protective covering. Take pictures, inspect absolutely everything, and remove every piece of protective plastic BEFORE paying or leaving with an appliance from this business. Do not rely solely on what you're told about its condition. I gave ER Appliances the opportunity to resolve this reasonably before leaving this review. Based on my experience and the way they handled the situation, I cannot recommend them.

This company is very unprofessional . They made an appointment with me and never came out nor…read morecalled and said why they didn't. The only thing this Roland could say to me is that he basically forgot because his secretary didn't write it in his book , yet he spoke to me for the appointment. He didn't bother to resolve the issue just turned quiet over the telephone when I said I took off of work and I heard nothing from no one from your company why there was a no show he remained silent and next thing you know the line disconnected .. he hung up . Do not use this company for repair work because the work will never get done and no accountability will be taken . It's sad that I had to be the one who called initially to find out why they didn't come out .

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

I went to Home Depot today to purchase a few things, especially lumber. I was looking for 3/4 inch…read moreplywood to cover up an open section 3by 3 feet leading to the second floor of my garage. I was told that I had to purchase the whole sheet of 4' x 8' feet and I asked the price. I was told $29.47 I placed the pieces on top of the cart, 3 pieces in all as I had to buy the whole sheet. When I got to the cashier, she kept looking under the boards as I had an outdoor mat and Zevo. She told me that the wood was 5 marks and it was $44.00. I told her that I was told that it was $29.47 before it was cut and 5 cuts were free. She called the guy from lumber and he sided with her. She also had me lift the 3 pieces off the cart so that she could scan the mat. The display with the mats was right there at the entrance. I will not be going back there again, as they lost my business.

I hate HomeDepot. I hate HomeDepot.I honestly don't know wp…read morein the Went to garden side so I could get in and out. Decided I needed outdoor mold and mildew remover. Went inside and found a clerk hovering in a corner. Asked for help only to be misdirected and then dumped to fend for myself. So I left. Please train your employees to make eye contact and speak clearly especially when wearing a mask. Also if they don't know where a product is why can't they ask for assistance????? I have never had great service at your store. I will take my business to a small neighborhood hardware s

So far the experience has been great..Furniture will arrive tomorrow…read more The store has a huge selection and the prices are very affordable compared to other places Steve and Adam are very nice and helpful If you are looking for furniture check them out

Steve was great, patient and helpful salesman and the furniture was right in my price tangeread more

Good prices but poor follow up communication. Good prices but poor follow up communication.read more

I bought a brand new dryer from Snow Brothers and when it arrived it was broken. Snow Brothers…read moredelivery drivers refused to take back the broken dryer. I called Snow Brothers numerous times about them delivering me a broken dryer. They ignored my calls and voicemails. I ended up having to come to Snow Brothers to resolve the broken dryer issue. Their solution was to have the dryer repaired. That was highly unprofessional. They finally sent me a brand new dryer after months of frustration. No apology, no consideration for my time.