Dishonest scammers! Had the service team come out to replace the insulation in my stove (which they…read moresaid they do when I stopped in to ask in person) but they didn't have the replacement insulation with them when they came. Instead of calling me or saying they can't when I made the appointment, they showed up knowing they couldn't do any work and charged me $140 for the service call. Waste of time and money for absolutely nothing! While at my house they told me I could order stove insulation on Amazon and cut it to size, which tells that it's a universal standard and not some unique part for my stove. They either didn't want to do the work so they said they didn't have it so they could go home early, or they knew in advance so they could scam me. Can't believe how dishonest this local business is. And the cherry on top is they said they would call me in the morning to give me an estimated time of when they would come but I never got a call. I called them around 11 to find out and they said between 2-4, they showed at 4:15. I waited all day for them just to be scammed This happened 3 months ago and today they sent me an invoice for service. I called and spoke with a woman over in finance, explained what happened, told her the credit card company agreed with me and refunded me, and she said they will never do business with me again and hung up on me... as if I would ever go to them again lol

I bought a Frigidaire side-by-side refrigerator two years ago. They've had to come out and serve it…read moreservice at five times it would've been more but I turned the damn thing off Brown's appliances won't fix my refrigerator because I owe $250. I'm not gonna pay for service when it keeps breaking down over and over I could've bought a new refrigerator. I will never use this place. Horrible horrible service.

Home Depot in Ellsworth is a home improvement store that my partner and i visit frequently for…read moreeverything from tools to garden supplies. With its vast selection of products and unbeatable customer service, it is truly a one-stop shop for all your home improvement needs. The store is always well-organized and clean, making it easy to find what you're looking for. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. Whether you're a seasoned DIY enthusiast or a novice homeowner, Home Depot has everything you need to tackle any project. From tools and building materials to appliances and garden supplies, their inventory is extensive and of high quality. The prices are competitive, and they often have great deals and promotions. P.s. Don't sleep on this spot to get some nice house plants.

While Pam was watering plants she not only took the time to answer my questions about available…read moreinventory but ended up recommending how to get my piano tuned... In Downeast Maine you can bet the Home Depot garden center helper will also be a retired music teacher... Luz inside was also very helpful at checkout.

Very good service. He is knowledgeable and competent. He taught me valuable tip about my newly…read morebought vintage Singer.

Steve fixed my old Miele vacuum, and correctly diagnosed the problem, and did additional…read moremaintenance, all for a great pricr

We've utilized their service to clean and service our pellet stove. It was efficient and…read moreaffordable. I would recommend their services if you're looking for someone local to repair or service your pellet stove.

We recently bought a very expensive stove from these people, they scheduled the install 4 months…read morelater after moving the date twice. They installed the fireplace, did something to our electric in the house and are now claiming that they had nothing to do with it. Three times they denied it and are now claiming that they don't need to stand behind their work. Run away and use a different vendor.

Our dryer died and after a call to Sprague Appliance, we were delighted that Roger was able to come…read moreto fix our dryer in under 2 hours! It was a pleasure to meet and work with a professional who had all the parts on hand to take care of our Samsung dryer. We highly recommend.

Roger is excellent! Very knowledgeable. I called on Sunday cause my dryer was broke he was here…read moreMonday and had my dryer fixed by 9am. I would highly recommended him for all your appliance repairs. He also sells quality appliances at great prices. Thank you so much Roger!

I recently purchased some items from the floor and some from the "scratched and dented department"…read more(a great place to score some deals). Merrill's often has great sales on many items at once. I bought a "Fjords" leather swivel recliner there many years ago that still looks new; I will never part with it. For my recent purchases I worked with Leslie Gray; she is sooo helpful. I normally prefer to browse alone but this place is huge; and so is the wide variety of goods. It was really beneficial and nice to have a design consultant there to guide me. Leslie sized me up in no time and had me looking at the perfect items for my current needs.....this saved me not only money, but a lot of time as well. Kudos to Leslie and Merrill's Furniture. Repeat, satisfied customer, Michael Partridge Ellsworth, Maine

We've purchased several pieces of furniture from Merrill and have had a wonderful experience with…read morethem. Had to exchange out a headboard and they were very helpful and accommodating. We plan to purchase more from them in the future. We're from Franklin, ME.