I had gone weeks before to check this place out because my senior pup was in the last stages of his…read morelife. They gave me great info and a vet that was 24/7 care. Not long after checking them out my pup told me it was time and we went immediately to them on a Friday morning when they opened. They had the perfect room for him. It was the corner one with the big window. My pup loved being outside and it was the perfect spot for him, he stared outside the window into nature. They gave us a whole cart of treats to give to him and the doctor and staff was so kind and compassionate. The staff from the very first time we walked in to the time I was called to pick his ashes up was absolutely amazing. It was the only time they truly saw him and it felt like they had cared for him so many times before. I couldn't of ask for a better place and staff to have my dog cared for. They were so kind to us and even complimented on how good he was but that was his demeanor, he was always kind and sweet. Thank you Scottsdale animal Hospital! You made a tough experience easy and smooth and made us feel welcomed.

Do not bring your pet here. Dr Casuccio emailed me saying that my dog's biopsy results were…read morecancerous after being told during the visit that it was most likely a cyst. They did not even attempt to reach me by phone to deliver those results. There is no excuse for results like that to have been delivered that way. It was insensitive, unprofessional, and lacked basic empathy and compassion. After this experience, I stopped bringing my dog here. She had her surgery at Thrive Pet Healthcare in North Scottsdale, where I had an incredible experience with every individual who worked there. Dr Radlinsky took her time with my dog, even sitting on the ground with her during her consultation. The difference in compassion and care was striking. I would never trust my dog with this practice again. I strongly recommend bringing your dog elsewhere.

My maltipoo had to come in for surgery to get an eye cyst removed. I was a decision that I took…read moretime to prepare for. I suggest anyone that feels blindsided or unsure about any kind of life-altering medication or surgical procedure, to take their time. It is your choice as to how to approach things. It is tough here to get consistent care because you need to schedule with a vet that you like. Dr Buscema, has been helpful and a good communicator. The technicians were Andrea, Roxan, and Lily. The procedures went well and my dog has recovered very well. This surgery was a precise surgical procedure because they shaved her eyelids. They then removed the cyst and added stitches. There are of course no guarantees as to how your pet will respond to treatment. I had also requested a callback about other testing and did receive a phone callback, this was appreciated and helpful. Sometimes as pet owners we have to take time to understand things. Keep in mind these people work very hard long hours. If you Suspect you need a visit, schedule ahead and cancel the day before if you aren't sure. Scheduling online is helpful. If you need an emergency you may have to wait up to four hours depending on, how many people are there. It is very convenient that they are open 24/7.

Been coming here for about 10 years and unfortunately the service has gone down hill. Issues along…read morethe way. Recommending euthanasia of one pet with a somewhat rare but treatable disease. 6 years later she is happy and healthy. It should have been a reason to stop going, but we let it slide. Vaccine induced sarcoma caused the death of another pet. Another red flag I know shame on me. Recently we went to have our pet looked at and the room was dirty and smelled. Mentioned it to the vet and the excuse was sorry we've been so busy. Unfortunately this pet had to be euthanized and last week I came back for her remains I did not take anything out of the bag until a few days later when I discovered they gave us the wrong pet. All the labels and tags were inside the bag when they gave it to me. Needless to say I will NOT be returning.

I have been bringing my animals here for years and I truly don't think I can take them anywhere…read moreelse because of how compassionate and involved the staff is with my pets and their healthcare. Pat at the front desk checked me in and she is so adorable and helpful! Today was my first time working with Dr. DePaola and holy smokes... what a FANTASTIC experience! She is sweet, knowledgeable, and was incredibly interactive with my 2 dogs I brought in today. I love all of the vets here but I have to say, she will most likely be my go-to for every appointment. I didn't feel rushed, I didn't feel pressured to do anything, she was kind and very easy to talk to, she answered all of my questions and made me feel like there was genuine care and concern for my furry family members. I could have sat and talked with her for hours! Thank you so much, Dr. DePaola!

The veterinarian at this hospital are excellent. All the staff are very well knowledgeable…read moreunderstanding, and patient. I had to bring my dog in here because he's having some episodes which I won't get into but let's just say that considering the bedside manner and knowledge of the staff and doctors here it is very easy to come back here and feel that I'm in good hands. Especially when my furry little buddy is sick and I know he's in good hands. Although I wouldn't say I would enjoy returning here because that would mean something is wrong. I will say that I am happy that I have a place to take my dog when or if he feels sick.

They are always so friendly and they take good care of my Remi angel baby!…read more Moving to Arizona I was unsure where to go and I made the right choice!

I took my cat in who was old and wasn't eating and they told me he was diabetic. They prescribed…read moreinsulin at two units, but didn't give me any advice. Two unit units was too much for a cat that hadn't been eating and he went into hypoglycemic shock and died that night at a vet ER. I feel like they just assumed that I would know stuff about insulin, but people need to remember that not everyone knows about the things that they encounter daily. They never followed up or gave any advice on gradually increasing it. I'm pretty devastated and blaming myself because I gave him the dose. If anyone who works there reads this, I hope you just keep in mind that some of us who come in have no idea about these medications and need guidance. They knew he wasn't eating and they should've known this would happen.

Incompetent staff! Appointment rescheduled multiple times by them and kept changing veterinarians…read more Never told me dog had heart murmur other than getting files to leave this bad place. I talked to staff as I left and they never told me I need a payment until I got home. The dog needed as shot but never said such at the appointment. I used many places over the last 60+ years and this place was the worst.

Dr. Sharp was great! She was very knowledgeable and showed genuine concern and interest in our pup…read more We were able to schedule a next day appointment for our pups rabies shot and general check up exam. The sign when we walked up was quite a nice surprise! We plan on going back for all of our pets needs.

I can't say enough wonderful things about this veterinary office. If I could give them 1000000…read morestars I would!!!!!!!!! First, the front office staff is absolutely phenomenal. Every time I call, they're kind, welcoming, professional, and incredibly helpful. They always get me scheduled quickly, answer all of my questions, and make me feel like they genuinely care. I've been bringing my pets here for years. A couple of years ago, I lost my soul dog, and I will forever be grateful for the love and compassion this entire team showed him throughout his life. From the technicians to the veterinarians, everyone treated him like he was their own. and a special shout out to Skyler who was my vet tech at the time, she was INCREDIBLE and has a piece of my heart forever for the way she loved my boy in his final moments. But They were all by our side through his diabetes treatments, and their kindness during that difficult time is something I'll never forget. More recently, I met Dr. John Soltero when I brought in my one-year-old deaf puppy Romeo for his annual exam.Romeo has had neurological issues, and we've been working with a neurologist in Phoenix. As many pet owners know, specialty care can be incredibly expensive. We reached a point where the only next step was an MRI that would cost around $6,000, which just isn't possible for me right now. Dr. Soltero took the time to listen to our entire story. Instead of only focusing on traditional treatment options, he suggested adding a natural acupuncture-based herbal supplement alongside Western medicine. I'll admit, I was skeptical at first--but I figured it was worth trying. After Romeo had been taking the supplement for a couple of months, I realized he hadn't had any seizures. I wasn't sure if it was just a coincidence until I was house-sitting and accidentally forgot to bring his pills. Within a couple of days, his seizures returned like clockwork. As soon as I got home and gave him his supplement again, the seizures stopped shortly afterward, and he was back to acting like himself. The same thing happened again another morning when I had missed his dose. Giving him the supplement consistently has made an incredible difference for shorting and cutting down his episodes. something I didn't think was possible (or so I had been told by the neurologist) I know every dog is different, and I can't say it will work for everyone, but I can honestly say it has been life-changing for my boy. I'm so thankful that Dr. Soltero was willing to think outside the box and recommend something I never would have considered on my own. If you're looking for a veterinary team that truly cares, listens, and treats both you and your pets like family, I wholeheartedly recommend this office. I will always be grateful for everything they've done for my dogs. Thank you all for all you do! ~ Britni & LouisGucciRomeo

We have been with them for 10 yrs, from a recommendation by a friend. They have cared for 4 of our…read moredogs. It's a drive from here but I would not take our dog any place else.

I am so pleased to have found such an excellent veterinary hospital. I love all of my animals so…read moremuch, so I'm always extremely nervous to bring them in for any kind of veterinary care. My husband and I moved to Scottsdale recently, and I wanted to find a vet with a holistic mindset. First of all, the vets that have taken over this practice are newer, and they have recently purchased the practice... To my knowledge. The care that we received was so excellent. I felt that they were very gentle to our cat, they listen to all of our concerns and we felt so safe to bring our other animals in after this. As it turns out, we actually had a bit of an emergency with another animal today and the practice was so caring and kind to us. I would recommend this practice to anyone and everyone that cares about their animals.

This was Zaida's first visit to this Hospital and we would absolutely recommend!!! The whole team…read morewas very sweet, you could tell they truly love what they do. "Aunt Tina" was especially a gem. She took her time with us, provided me with education & helped me sort out our treatment plan/ bill. For a trip to the vet with all sorts of things going into her ears-- I think Zaida actually enjoyed her visit more than not lol. I was referred to them for their low rates but I would definitely come back for their level of care alone!

They were great!!! I will refer them to all of my friends and family! All the staff was very…read moreknowledgeable and patient and my Pom loved the assistant and the Doctor!

Dr Lindquist is such a great and caring Vet. Highly recommend!!…read more When my fur baby had a visible infection, our current vet had their AI voice Mail ask what medication I would like prescribed. Lindquist got me in the very next morning. She diagnosed, and prescribed 2 medications to clear up infection.

I love this place! I have brought all of my cats both my geriatric kids, and my new kittens to see…read moreDr. Menke for the past 6 years. I have never once had a bad experience, and have always been impressed on how they put my cat's health and wellbeing as a priority. It is a great feeling to know that there is a team that loves my cats as much as I do, and they are in the best hands possible. The front office staff is also helpful. Tara is the star of the team, and I have so appreciated all of her help over the years. Thank you to everyone who loves my babies as much as I do.

Visited this clinic twice, the first appointment going so smooth and the second being an absolute…read moremess to which I won't return. If you like to watch as vet techs laugh and giggle while your cat is whimpering and stressed to the max, this is the spot. Extreme incompetence in how my cat was handled during her follow-up treatment led to her having a muzzle put over her entire face while she's fully constrained. A first in my 25+ years raising and fostering cats. And none of these taking place during the first appointment with the exact same procures. A 3rd appointment was going to require a $50 gaba pen, getting her extremely high beforehand so she's "calmer". We didn't need this the first time around for that treatment, I don't think we need it now. Forking up another $50 and deflecting the blame to the client's side as a result of poor service is pathetic. The fact it's exclusively a cat clinic is what makes this so disappointing. I included pictures to showcase how chill she really is.

I truly love Desert Tails Animal Clinic clinics and veterinarians in my area and nothing compares…read moreto the doctors here. The whole staff is loving and comforting. Some places seem like they just recommend more and more tests that cost more and more money, but Desert Tails has given me options for things that cost less even if it doesn't benefit the practice, but it's still good care for my precious dog.

I recently changed veterinarian and came to this place. They are quite friendly from the…read moretechnicians to the vets. I recommend their services.