Dr Varney and her assistant came out to care for my skittish dog. She was very kind to her and had patience with her.

Yeah in Response to yours Dr L. Maybe you should listen to your call. Your receptionist was the rude person. I was trying to explain no your site doesn't say anything. I got out well on ur site and she said Well we aren't the vet for you bye and hung up. So please know the story before you can respond. Your receptionist lied and was rude and disrespectful not myself. Again 0 stars. Im not the only review thst has ever said your office is rude. But I can say this yes YOU Are NOT the VET for My dogs. BYE BYE read more

All of the staff at this practice are very professional and attentive to your dog's needs. Dr. Varney comes to my home because my Doodle has a seizure disorder. She is very knowledgeable and has helped my Doodle with her stomach issues. read more

Small Animal Housecalls - Kylee and Buster - Veterinarians Near Me

I've used Small Animal Housecalls for a number of years. Dr. Lowrance went to vet school at Texas A&M for all the right reasons. It's' refreshing not to take my two Beagles to veterinary practice and instead, have her come to our house. I also deeply appreciate the lack of upselling. You do pay a house call fee and professional fee, but that's a small price to pay rather than holding back two hounds from a waiting room full of cats! She is very compassionate and took her time explaining what she was doing to my daughter when we made the decision to euthanize our previous Beagle. Letting our Beagle be free of his pain in our home made it easier on a family that deeply loved him. The picture is of our 12 week old Beagle who came to us with a stomach full of worms and dehydration. She rapidly hydrated one sick puppy and worked hard with us to eliminate the parasites. I know EVERY business gets a one star review the longer they are around, but I wouldn't base your decision on those. Businesses aren't perfect AND neither are customers. Small Animal Housecalls is top notch and worth your consideration. Personally, I hope Dr. Lowrance never retires! read more

Small Animal Housecalls - Dr. Lowrance rapidly rehydrating a 12 week Beagle. - Veterinarians Near Me

Unfortunately had to use them to assist in the passing of our dog. They were Extremely professional and compassionate! Highly recommend!

Excellent service !!!! Vet and tech were so Caring and patient. Really impressed with all aspects of these two Ladies. Super impressed and will absolutely use again read more

My entire family has seen Dr. Melanie for many years. She has been our go to anytime one of the family pets truly needed in home care. She has helped with everything from seizures and pain management, to rare skin infections, to our hardest goodbyes. She has always cared about our pets on a personal level, which is valuable and hard to come by. It meant a lot to know that when our pets were truly in need of home care, Dr. Melanie would ensure they were taken care of. Now that they have grown, it seems that this has really changed. My shepherd is facing a terminal condition, and has an extremely hard time getting to and from the normal vet. When I called I was told by an assistant that they were busy and wouldn't be open to seeing her at all. No cancellation list, no referral. Just a flat rejection when I really needed them most. To say I am disappointed would be an understatement. I thought so much better of this business. read more

I can't say enough good things about Small Animal Housecalls. From Jason who answers the phone to Dr. Varney and Dr. Lowrence and the assistants, everyone is terrific. read more

Thank you Small Animal Housecalls, you have always been there for me and my fur babies! I love them, they are wonderful people and they care!! I promise you will be thankful!!! Thank you all! read more

We have used Small Animal Housecalls for several visits for our dogs and we used them when we had to do the hard thing and say goodbye to them as well. They were always so helpful, caring, and you can tell they shared in your sadness during such a hard time. They are very professional and always respond as soon as they are able. If you are looking for someone to come just do a routine check up on your pet or if you are faced with that difficult decision, you won't be sorry. It is sure better than taking them into somewhere that they are out of place, etc. read more

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We absolutely love Small Animal House Calls and highly recommend them to anyone in need of their services. They have always been very helpful, considerate and extremely professional when taking care of all my fur babies. we recommend them all the time and always had wonderful experiences! read more

I was so hopeful and excited for this service, with busy schedules and several small pups that are a handful at times I was willing to pay a bit more for a more personal experience. However, the male I spoke to was hard to talk to and when I was trying to book a FOLLOW UP exam appointment after instructed to do so from my local er center. His questioning was confusing to me when I finally asked if he was the vet, his answer was "in today's world many people would assume I'm the DR." in a weird political tone. Couldn't take him seriously after that. Can't imagine going through him every time even if the vets were amazing. read more

We made the decision to help our sweet Bella last Oct 27th. She was so sick and we knew we couldn't wait any longer and make her suffer. For Bella it was a peaceful death at home in my lap with my husband hugging her as well. For us it was so incredibly painful. Dr. Melanie Lowrance and her assistant who name I don't remember (Jason I think) couldn't have been kinder. They were so gentle with Bella as well as us. Explaining every step we would go through and didn't rush us at all. If you are in need of providing your pet a gentle passing I wouldn't hesitate to recommend Small Animal Housecalls. They were also great in returning all my phone calls and answering all my questions prior to making the final appointment. read more

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Up until today, I thought these people were great. Yesterday, I spoke with Jason, a very indignant person to speak with. I wanted to schedule the next appointment they had for Choco to be seen. My friend came back from Wisconsin, her dog Jake was diagnosed with cancer and Banfield blew him off since they know he is dying. I said, no worries we will call Dr Mel. Dr Mel came to the house, checked Jake and after examining his ears said he had a nasty ear infection, and his Lyme disease probably hadn't been properly taken care of. Now ear infections do not pass from dog to dog...However, a warning to me about Choco indicating parasites and ear mites can jump from one dog to another and may cause a reaction that leads to an ear infection. Nope, nada. So, I call 4/27/23 and talk to Jason, and instead of scheduling an appointment, this guy, pretty sure he is not a VET told me to do this: get the ear drops from last year that we have you, drop 2 to 7 in his ears a couple times a day and that should clear it up. i said, I think it's bad, he is crying, can you hear him crying, and he said YES I CAN HEAR HIM CRYING! I said, I took a light and magnifying glass and looked inside, I see what appears to be fluid moving around in there. is that normal? He said TOTALLY NORMAL! Just try the drops and if it worsens call back. I call back today 4/28/23 and I speak to Amber, really nice gal and not trying to play Vet over the phone. I ran down the entire situation and she scheduled Choco to see Dr Varny, who has seen him before. We schedule for 10 AM Monday. I have no way of bringing him anywhere or I would. I had cancer myself and cannot be exposed for too long! 4/28/23 not 10 minutes after Amber and I spoke, Jason calls in his GRANDIOSE tone and tells me, SORRY I JUST GAVE THAT SPOT TO SOMEONE ELSE, we can do it later in the week. I specifically asked him if the Monday appointment was an Emergency, the one he gave to another patient, and he said no. I say, since Choco today has a thick spoodge in his ear that looked like water yesterday, and he is sensitive to touch and crying his little heart out, don't you think you should honor his appointment? He said NO, we can get him in later in the week. Pompous, arrogant piece of work, who I left a VM and referred to as a PIECE OF S4iT! This is reprehensible, and Jason forever changed my outlook and all the people I have referred to Small Animal House Calls, and let me tell you it has been well over 20 will all be notified of what happened today! read more

We love small animal housecalls and would not treat with anyone but her she is fantastic along with the rest of her people. I remember when we had to put our retriver down and she sat there right with and cried along. Best vet in town!!!!!!!!!! read more

Hardest and saddest decision of my life, I had to let my best friend and first baby go. Special thanks to Dr. Willcut for coming out to my house and taking good care of the process for baby Java. As hard as it was to let her go, Dr. Willcut re-assured me that we made the right decision. Highly recommend if you are facing the same situation as me to call them. read more

Small Animal Housecalls - Veterinarians Near Me

What a relief! Never imagined such a pleasant in home exam experience . Dr Varney and tech Jason were warm and gentle with our oldest feline, and it was most comforting to have an exam and subsequent procedure performed on their sterile equipment on our living room floor in plain view. Jason is also the office manager who answered my initial email concerns thoroughly. read more

Small Animal Housecalls - 17 year old skinny fur baby is still pretty agile - Veterinarians Near Me

What's not to love? Top-notch vet and assistant, coming right to your house! They got down on the floor with the dog, and the vet tech was able to hold our angry chihuahua with No issues. Our usually growly dog sat quietly in her confident, caring arms. The vet listened and took her time with the exam. Can't recall the last time we felt like valued clients instead of something on a production line! And the cost was comparable to an office visit. We are SO glad we found Small Animal Housecalls! read more

As we have done so many times over the years when searching for a local business we read the reviews at Yelp of Small Animal Housecalls carefully. As happens at any review site many of the reviews were old and stale and no longer useful. As one of a handful of top reviewers in America I know this phenomenon very well. Nothing can substitute for direct people to people communication between a customer and a provider of goods and services. So based partially on reviews but mainly on what Small Animal Housecalls promises in their advertising I called them. The most important fact is that what they promise is nowhere near the experience they deliver. Our call began with listening to them air their dirty laundry about having issues with staffers not showing up for work and because of that they had no interest in talking to us. We tried to focus the subject on the needs of our animals but at no point did they show the slightest interest in animals or their care or their welfare. We have been so fortunate over the years to employ the services of Dr. Justin Smith, DVM who has a kind, compassionate and loving veterinary practice but the idea of an in-home service sounded like it would better accommodate our needs in this pandemic era. Unfortunately Small Animal Housecalls comes across like a group of buddies who decided one day to call themselves a housecall vet service but lacks any of the business skills to actually run such an operation. What is lacking more are people skills - you simply don't use your employee's personal attendance habits as an excuse for not being able to provide the services you advertise. And sadly what was lacking most of all was any care or compassion for animals - try as I did to focus our conversation on animal care they never once allowed it. Small Animal Housecalls is a business I can't support nor can I recommend it read more

Letting go is hard enough then having to decide what day, what time...thank goodness I found Small Animal Housecalls. Both my dogs peaceful passing in our home, their own environment surroundings to a restful peaceful passing. Vet & Assistant were very helpful explaining the process; they were very loving, patient & understanding. It's a hard decision when time to decide- Small Animal Housecalls was the right decision for our Best Buddies Dusty & Hershey. read more

Small Animal Housecalls - Veterinarians Near Me

They were great when I had to have my cat put down. They were very calm, soothing and respectful of my home, pets and feelings. Very cooll that they come to and make it as easy as possible. Will hopefully use them for regular stuff for my other fur baby in the future. read more

Small Animal Housecalls - Veterinarians Near Me

Dr. Lowrance and Jason were amazing! I needed a last minute appointment for my kitty child and they were there in a couple of hours! They were able to run blood tests on her and prescribe meds to fix her up. They were attentive and gentle and made me feel at ease! Spumoni is feeling tons better with her antibiotics and eye drops. Excited to have Small Animal Housecalls back again when we get our puppy this month! We'll be using them for our cats vaccines as well. I've already recommended them to friends and family! Thank you thank you! read more

This extraordinary Veteranary group came to help within two hours of calling them. Their kindness, professionalism, & compassion should be rated 100 stars. If your pet is suffering, and you are considering at home euthanasia, Please Call them. Their grace is unyielding. read more

I have been using Small Animal Housecalls since 2019 for my senior rescue cat. Dr. Lowrance, Dr. Varney, Office Manager Jason and Vet Assistants Stephanie, Amber and Kaylee are not only extremely knowledgeable but are emotionally supportive. They have seen Buddy and I through a lot of things! I have recommended their services to several friends and acquaintances who have also been very impressed at the quality of care. I wish they were "people doctors " so that I could be a patient at their office! read more

Loved having these ladies in our home for our two kitties. One very aging and one only 3. The vets course of action has already given us more time than I thought we would have with our beloved 18 year old Spooky. Cannot recommend the in home service enough! read more

Yesterday was a sad day for us as we needed to put our 15 year old dog to rest. It was a very difficult decision made easier by Dr. Melanie Lowrance's patience, kindness, and knowledge. She answered questions in reference to the condition of our beloved pet in a detailed manner we'd not received before. Her and her assistant's gentleness and care during the process of assisting to lay our fur baby to rest was nothing less than exceptional. I highly recommend them especially if you need a bit more time, support, love, and education at the end. read more

Small Animal Housecalls - Veterinarians Near Me

We contacted Small Animal Housecalls during one of the hardest times of our lives and are so grateful we did. They were incredibly compassionate and professional, we could not recommend them enough. Thank you so much for your great care during this tough time! read more

Small Animal Housecalls - Our sweet Layla - Veterinarians Near Me

After 15 plus years it was time for our sweet Yoda to cross the rainbow bridge. Dr. Lowrance and Kaylee were kind and compassionate during a very difficult time. Dr. Lowrance didn't just come in and want to get started, she asked what was going on with Yoda, gave us feedback supporting our decision and we never felt rushed. I'm so glad he was able to stay in his home and happy place, he is dearly missed. I would recommend them for all your pets needs. read more

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Dr. Melanie Lowrance and Jason just came to the house to do a litter check on my 5day old chocolate labs, we also had dew claws removed. They both were so very nice and did the removal quickly but with care. I sure appreciated this as it is my least favorite part of caring for a new litter. The HUGE benefit to this is not just the convenience of having a vet come to your home, but taking a new puppy to the vet is leaving them susceptible to other doggie germs. This risk is something I don't like to take. Parvo as well as other things are so easily spread. Regarding cost, I have 4 dogs and all vets charge an office visit and then the price of whatever service you are receiving. Small Animal House Calls home visit charge was $45. I am not sure if the price changes depending on where you live, but I know some "offices" can charge upwards of $60, so I felt the $45 was a great price. The dew claw removal was also a bit cheaper than one of the vets I go to and the same price as another.....so to me, this was a no brainer! Add into the equation, now that I met the team, how awesome they are and I just found myself a new vet! read more

Small Animal Housecalls - Small Animal Housecalls, Dr. Melanie Lowrance, DVM - Veterinarians Near Me

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Dr Melanie Lowrance and Jason are the Most compassionate caring people that I have ever met. I have a dog name Kona who is extremely difficult to work with due to his high Anxiety levels Dr Lowrance and Jason were Extremely compassionate and super confident with the situation. They could tell that I was feeling a little Anxious as well they offered calming words for me too, that meant a lot ! The level of care and attention was impeccable their calm demeanor made this situation for Kona and myself very easy. I absolutely will continue to use this Veterinarian all the time and I highly recommend them!!! Thank you so much Dr Meanie Lowrance and Jason so much !! read more

Dr Lowrance and staff are the most compassionate and kind people I have ever met . They never missed a call back to me . They treated my fur babies with kindness and respect ! My sweet 14 year old lab Shepard passed last week and they were here to help me . I can't thank the whole staff enough. I appreciate every single one of youThank You again for your help and kindness !!! read more

During a difficult time, they were there for me in such a comforting way. They gentlemen on the phone was so polite and soft spoken. The timing was during the pandemic and they were very courteous of the situation. They truly helped me process a very tough time in my families life. The sympathy card I received a week later was an added bonus. True business with heart. read more

I was very impressed with Small Animal Housecalls services. Dr. Melanie Lowrance was at my house the same day of my request. She was extremely professional and also empathetic towards my dog's health issues. It's difficult transporting my 12 year old German Shepherd in my SUV. The house call relieved that stress from my dog and myself. Dr. Lowrance and her Technician, Stephanie was able to complete the full exam in the comfort of our backyard patio. Their prices are very reasonable and absolutely worth it! I wish I would have found out about their services a long time ago. read more

I was lucky enough to find Small Animal Housecalls when I had to do the unfortunate and out my dog down. One of the hardest things for my family but Dr. Willcut and Stephanie were extremely supportive. Not only did they treat my dog as their own but after he passed they were quick to leave us to our mourning. Thank you so much for helping our dog find peace. read more

Small Animal Housecalls came to my rescue more than once ! Earlier this year they came to my home to examine one of my cats and they were very gentle and knowledgable and what a relief I didn't have to upset her (and me) by the trip to the vet. They were able to examine her and draw her blood and the next day they gave me a diagnosis so I could help her with a special diet food, which they ordered. More recently, I had them come to my home to get my other, fiercely wild cat, into her carrier. They are truly "lion tamers" with their magical equipment and patience and they got her into her carrier within minutes so I could bring her on a trip up north. I don't know what I would have done without them. I never waited more than a day for an appointment, which was also a Godsend. What an amazing group of caring professionals that I thank God for. read more

On the worst day of my life, these Drs. made the experience beyond just bearable. I needed to have my beloved dog of 12 years put down. They were profession, compassionate, and comforting. They never rushed me, waited for my cues to continue, and supported my decision every step of the way. It was painless and peaceful for the dog. They explained every step and continuously asked if I had any questions. They listened to all of my tear soaked stories of the dog and always answered with a, "Whata great dog. She was wonderful. She loved you." I am forever in their debt for their kindness, gentleness, and help. They are my lifetime vets. read more

Dr Melanie is an angel! We had to put down our family kitty of almost 20 years today. She was so tender and caring. I wish all Vets had her bed side manor. We felt so cared for. She handled kitty with TLC! Thank you so much!! If we ever need this kind of service again you will be our first call! Thank you, thank you. Bill and Jae read more

Dr Melanie Lowrance came over on Friday 11:16 @ 2:15. She is amazing. My dog didn't have to go through the stress of going to the vet or with a dislocated hip have to go in and out of the car four times just to get rimadol for his pain. They're my vet forever! Prices were reasonable too read more

I highly recommend Small Animal Housecalls. During a very emotional and difficult time they were professional and compassionate. The care that they demonstrated during the in home euthinization of our dog was greatly appreciated. Additionally their fees are very reasonable for the in home services. read more

Our 13 yr old Bulldog lived a good life. When it was time for her to be put down we called small animal housecalls because a neighbor strongly recommended them. They were able to come the same day. A vet and her assistant came to our house, took care of some minor paperwork, explained the process and gave our dog a sedative. We were able to spend time with her as she drifted off. Then they gave her the barbiturate and calmly talked us through what was happening. The vet and her assistant went outside so we could have some more time with our pet. When we called them back into the house, they carefully prepared our dog for transport and carried her away. The experience, while heartbreaking, couldn't have been any better. read more