Charged me $150 to tell me what I already knew, even after I made it clear to the receptionist that…read moreI knew what the problem was, told them the unit model number and serial number, and the parts needed. All I wanted was an estimate to repair, but they insisted that they had to see unit and told me I would not be charged to look. Completely false. And then they tried to sell me an overpriced heating unit. Will never call them again, and I recommend you don't either.

I had put a review on here a few days ago because of some concerns I had with the company…read more Lawrence, the business owner texted me his personal cell phone number and asked for a return call. Talk about making things right, Lawrence went out of his way and was very apologetic. He also will hydro jet our sewer lines for free and return the military discount from bills past! Thank you so much for the outstanding customer service! DeHart will continue to be our preferred plumbing service. Thank you Lawrence!

we knew we were going to need a new ac unit at some point and decided to go with one before the…read moreheat hit hard this summer. we shopped around and found Kayl Heating and Air. Rob the owner stopped out and gave us a bid. We had a few other bids but settled on Kayl due to the fact the owner took time out of his day to stop personally and give us a bid. We spoke to Andrea the office lady and she was amazing help get us scheduled up a few days after. Our service man Brandon was very good he took time to make sure everything was perfect. Brandon went through the prosses of setting up and showing us all the functions of the new system and thermostat, after he was done he left the house cleaner than when he started, a few days later stopped on his way to a service call just to make sure everything was good. rob followed up with us a week later. if i could give them more than 5 stars I would. 100 percent recommend kayl heating and air.

Very professional group of HVAC installers. Punctual, friendly, knowledgeable, professional in…read moreevery way. Love my new furnace system and ecobee thermostat. Very affordable and great warranty too. Highly recommend Kayl Heating and Air!

Our A/C unit quit working on a Sunday that the temp was projected to be 102 and the previous day it…read morewas 115 heat index. I called them at 10:30 am. They were very busy, but they were here by 11:15 and by 11:40 my unit was up & running again. Very professional, courteous and knowledgeable staff. They put their n my unit 12 years ago and this is the first time we have had to call for any service. I highly, highly recommend this company!

From the owner: Specializing in: - Furnaces-Heating…read more- Heating Equipment & Systems - Geothermal Heating & Cooling Contractors - Construction Engineers - Heating, Ventilating & Air Conditioning Engineers - Professional Engineers - Air Conditioning Contractors & Systems - Heat Pumps - Heating Contractors & Specialties

We thought we might have a carbon monoxide issue with our furnace. I called several places and…read moreCustom Cooling was the only one that said they could come out right away and check it. They were here the same day and tested the furnace. It turned out to be okay but both of our carbon monoxide detectors were bad. The serviceman was very efficient, explained everything very well and was very friendly. I would highly recommend them for your HVAC needs.

We purchased a newly built townhouse in Lincoln in June, and we noticed in July that the air…read moreconditioner was barely cooling the house. Enter Custom Cooling & Heating, two kind and helpful gentlemen who were very experienced. They checked everything out and found our unit was low on freon, so they charged it up. It is now cooling the house easily, and we are thrilled. Then, when I called to pay the bill, the woman I spoke to was so kind and helpful. What a great group of people! You will not regret hiring this company for your cooling and heating needs!

SOS Heating & Cooling installed a new furnace and air conditioner in our home in 2018. We just sold…read moreour house and the home inspection revealed a gas leak. I talked to their service department and was told there would be a $95 charge. Even though there is only a one year warranty on the installation. I argued that the gas leak should have been checked and discovered at the time of installation. A gas leak for 7 years? This was a disaster waiting to happen and they refuse to stand behind their work. Bob D.

Everyone loves this company until it comes to warranty work. They refuse to stand behind anything…read morethey do. Warranty has to be registered online and not with the postcard they send with the unit. Makes no sense. Just another story to get them off the hook. Shame on them.

Mr Jerry is the best! Each time I call, he responds very quickly and fixes the same day in most…read morecases. Very professional and friendly Highly recommend

Replaced the blower motor on ac unit. He did a great job and a timely fashion. It was an unplanned…read moreexpense but it was still affordable. Mr.Jerry was polite, prompt and professional. Thanks again for a great job.

Mike and Dustin were very professional and personable. Their services were top notch and they…read moreaccommodated our requests and answered all the questions we had. They went above and beyond the original bid by hauling off old equipment we hadn't talked about previously as we didn't have a way to dispose of it at no extra charge. Price was very reasonable and everything has been working like a charm since they have been here. Will be calling them for all HVAC needs from now on!

These guys were great!! They showed up when they said they were going to. My estimate was pretty…read moremuch the same as the others but these guys were so nice and knowledgeable. I can't say enough good about Dustin and Mike!!!

I spent about $30k on a water furnace because these guys recommended it. It has been nothing but…read moreproblems and their service is less than impressive. 2-3 day wait times and no weekend service. I'd have a difficult time recommending them to anyone.

We just completed our first, only, and last new home construction. This is our dream house and we…read morewanted the best. I don't even remember how I ended up with Noakes but they were nothing less than the BEST. I hooked up with Russ and cannot say enough positive about him, Dan, and Noakes. They are professional, respond to questions, and do what they say they are going to do. I am not sure what to really say other than they are great! I have gone back and submitted reviews of everyone who worked on our house and some were not so fun to write and were pages long of not positive feedback. When you perform like Noakes did for us, the review is short and simple, "their great". If you are looking at building a new house or just need service on a older one, I HIGHLY recommend Noakes and ask for Russ. Thanks guys for helping make a dream come true! From my experience, you cant go wrong with these guys. Russ would tell you, I have HIGH expectations so this says a lot coming from me. Sincerely, Drew