Try and Find them they Hide and refuse Certified Mail. They damaged my car and offered me 30% of cost. They told me to take my car to auto Body shop - there was no shop read more

If I could rate this lot as a negative 1, I would. I paid for parking for 7 days. It seemed like a bargain. I got to the lot and was told I'd need to pay $7/day extra for my Tiguan as an SUV. I was told I had to pay that in cash or debit. I neither carry $50 in cash nor do I ever travel with a debit card. I was carrying Euros. The guy said if I didn't have it I couldn't leave my car. I argued with him until his shuttle driver came and offered to let me Zelle him cash and he'd pay the $49.00. But, somehow with tax that number came to $57.23 and then he told me he needed $62.00 because of a Zelle fee. Zelle doesn't charge fees. My alternative would have been losing money on the lot and finding parking somewhere else. After 2 hours in traffic and a 18 hour journey ahead I didn't have that luxury. The whole thing is a giant scam. They didn't want to give me a receipt. When I picked up the car I had to argue over a receipt. I wouldn't recommend this lot to anyone, ever. It's unfortunate because the ride back to the car was fairly good and I didn't have to wait long. But it cost me $62.00 more than it should have and the whole cash only thing is simply a grift. And finally, in fine print somewhere else I saw $6.00/day extra for SUV. A week ago it was $7.00. Don't use this lot. read more

Never again. Hard to find, poor customer service, ugly lot, was afraid leaving my car there. The van they used to drive us to the airport was a garbage can. They didn't make any effort in cleaning it at all. Once we got to the airport the driver didn't get out of the van. We had to unload our bags ourselves. Steven R read more

NEVER AGAIN! We chose this parking lot because it was close to JFK. We arrived and there was a guy sleeping in the shuttle van. The guy in the trailer barely spoke English and was annoyed I asked questions. We had to load all the luggage ourselves. The van was filthy, smelled and the guy sleeping went from the shuttle van to another SUV to sleep. Coming back I was worried I would even have a car or tires! I called for pickup it sounded like interrupted a party. They told me 25 min to pick up we waited 45 only to have another guy in passenger seat playing a ukulele. I am short there was no step for me so I told him to get out I was sitting in the front. The van was full with people and luggage. So we left ukulele boy at JFK. Another driver who didn't speak but was texting and driving the whole time. My car was FILTHY! Smelled like pot I was pissed! Oh I was also charged an additional $117 for a large SUV. I have a Cadillac SRX not an Escalade! They are a total rip off and now I need my car detailed. I say beware! read more

BUYER BEWARE! I am not going to use this service again because (1) they charge an additional fee upon arrival for all but the smallest vehicles and require it in cash so you cannot dispute the charge on your credit card and they have you hostage because you have to get on a flight so cannot quickly find another place to park; (2) the place is difficult to find, in a shady area and is on sand/dirt lot so when you pick up your car there is a layer of sand/dirt covering your entire car; (3) the operation is not very professional, operating out of an old tiny trailer in disrepair; (4) often times, they will not drop you off or pick you up at the terminal, depending on traffic and construction, in which case you get dropped off/picked up at the Federal Circle AirTrain station and have to take train from there to terminal. read more

DAMAGED MY CAR AND REFUSE TO FIX IT! When picking up my car from the lot, I brought to the attendant's attention that there was a huge scratch on my car that was NOT there prior to dropping it off. When the attendant pulled up the pictures of my car from when I dropped it off, they confirmed the damage occurred when my car was in their care. They assured me that if I emailed corporate, they would arrange to get it repaired for me. It has been 2 months and corporate has GHOSTED me after 1 initial response. Would not recommend leaving your car with them! Not only that, they added an additional fee upon my arrival of $7/day because I have a SMALL SUV. My car does not take up any more space than a typical sedan, so I was already annoyed by this extra $60 added to my tab. This place is completely lacking customer service. DO NOT PARK HERE. read more

Aardwolf Parking JFK - Parking Near Me - Jamaica, New York

See all

There's no ATM on site you have to pay cash or debit, even though they have a NFC tap to pay. Do not fall for the low rate. Do your homework and park elsewhere. read more

Aardwolf Parking JFK - It fits a regular space like a sedan, but just like all the other reviews say: It's an SUV based on size. They upcharge you $6 a day. - Parking Near Me - Jamaica, New York

Parking the car was not the issue. Picking up the car and the unprofessionalism was the problem. I waited for the shuttle outside for over an hour at 11pm just for the workers to say that my family and I missed the shuttle and didn't answer the phone when the driver called. I never got a call and was standing outside terminal 5 for over an hour. When we finally went to the parking place the shuttle was there with two people inside of it just relaxing and they looked like they never even moved. They had our car all ready when we got there and didn't say A WORD to us because they knew they were wrong and rude! We had to take a taxi for 30 dollars when the shuttle was supposed to be included. Originally I was told if we have to uber, the money would be sent back so I am still waiting. The night service was very rude and unprofessional. I do not recommend. read more

Worst experience! The office attendant was very nasty and the driver who picked us up from the airport drove like a lunatic. It's amazing that we all got back in one piece. When we arrived, we were told we needed to pay an additional $6 per day in cash; why is that? Why not ask what type of car we plan to park and charge it on the credit card we are using? Very suspicious. When we got back, they couldn't immediately locate my car because I had lot the claim ticket. The person inside the trailer could barely speak English. When they brought my car in off the street, it was covered in bird feces. I don't think my vehicle spent any time inside the lot other than when we first dropped it off. We are appalled at the way we were treated and not thrilled about having paid $60 with no record of payment, etc. I plan on requesting a refund for this charge of $183.99. We will never ever use this location or the service which led us to them again. read more

Nope Nope Nope. I'm giving them 1 star cuz my car came back OK, but I did worry about it my whole trip. Not a very professional outfit. When you arrive, you drive to a muddy driveway and barbed wire fence - all they needed was a doberman running back and forth to complete the look. The cars were packed so tight at the entrance you can't walk in between them to get to the ramshackle trailer they call an office. Then I got whacked the add'l $30.00 cash on site because of my small SUV. They appear to have one shuttle van, which was inoperable on the return trip. We got picked up in a pickup truck (albeit a nice truck). Do yourself a favor and pay a few extra bucks for the other well-lit, reputable parking choices. read more

$2,000 damage to car which owner said was my responsibility then abruptly hung up. Another disgruntled customer was engaged in an argument that was getting out of control when I was picking up my car and I had to leave quickly for my own safety. This place should not be in business. read more

See all

Absolute thieves. I would rather park ANYwhere else than with these SOBs. Here's how they scam you . . . You pay for your parking online (and it's not such a great rate, in the first place). THEN, when you arrive, SURPRISE!! There is a list of about fifty cars, with incremental additional pricing based upon some arbitrary decisions on sizing, decisions they make after you arrive, I might add, as it says right on their signs. You would have to drive a Mini Cooper or a Fiat to not pay an additional fee. They charged me an additionl $75.00 for my Subaru Forester. Can you believe this? It's not even a big car. Of course, you're usually in a hurry, as we were, so you don't have the time to leave and go down the street to any number of other places who might at least treat you with respect. I am also writing a letter to the Internal Revenue Service, as well as the NYS Tax Department, AND, the NYC Parking Authority, because, guess what--the extra fee is only payable in CASH (I'm guessing it's not because they're interested in declaring it to the Tax authorities. Well, we'll find out, won't we?) These people made me so angry that I am willing to take the extra time from my busy schedule to force them to take responsibility for their FRAUDULENT business. Special Bonus Report: On my honor, while we were standing there arguing with the attendant about his egregious pricing, a baseball-sized piece of concrete fell off the edge of a signpost and missed hitting us by less than a yard. It hit, instead, a car parked in their lot. I would have liked to have watched the exchange when those poor souls returned from their trip. Last point, they're a long distance from the terminal. While it looks close on the map, because of the insane loops of South and North Conduit Blvds, it takes forever to get to the airport--and, it's nearly impossible to find, as your GPS can't figure out where they are, either. Go ANYWHERE else, believe me. read more

See all

Fraudulent. The parking lot is extremely sketchy, and they upcharge you unexpectedly when you get there. Worse yet, the pickup driver from the airport left the back door open, and my girlfriend's baggage flew out the back, sustaining damage. They promised to reimburse in-person at the time, but then did everything possible to avoid repayment, refusing to give me management's contact info. They've resorted to hanging up when I call. read more

I DO NOT recommend this location. When i arrived i was told that i would have to pay $7 more per day because i had an SUV. A SMALL SUV that has the same if not smaller footprint than most cars. It took about 40 minutes for the shuttle to come an pick me up to take me to the airport. The person I was waiting with ended up calling an Uber to take him to the airport. When i arrived back to JFK after my trip, they didnt answer the phone until the 4th call for me to ask to be picked up. Upon picking up my car, it was filthy! Inside and out and had an odd smell inside. I noticed that my cellphone charger cord was missing and they made little effort to help me find it. They DID end up giving me one they had in the office to rectify the theft. The area this lot in seems very dangerous. When i was waiting for the shuttle, there was a fight outside the hotel next door. On a side note- the shuttle drivers were very friendly and nice. read more

Well, I'm thankful I got my car back. The pictures on the website are NOT what you see and get. Cars were parked EVERYWHERE, including on the street!!! They hit me with another fee for my small Honda CRV, saying it was an small SUV. Ridiculous. Our friend's car ended up with a huge gouge in the passenger side door. The attendants didn't care and only wanted to look on their phones and drive away in their Mercedes. Horrible. Couldn't get out of there fast enough. read more

DO NOT PARK YOUR CAR HERE. It's a scam and shady business. Incredibly unprofessional and sloppy presentation of staff and business. The guy was sleeping in a car, and I had to tap the glass to wake him up. I got hit with an extra upcharge when I checked in because I have a Crossover and nowhere at the time of booking was I told they charge an extra $7 per day for that. There goes another $42, and he said it had to be paid in cash which sounds shady. I've used over 15 JFK parking lots throughout the years, and this is the only one that hits you with this stupid scam. When I returned from my trip, I had to call the office over 6 times just to get an answer and request a shuttle. Both numbers given just rang twice and went to voicemail until the 7th time and someone actually picked up. But wait, it gets better. When I picked up my car, it was missing the front tow hook cover and there were dings all around that area. My seat was adjusted to an exact height, I'm talking bolsters, leg extension, height, and even my lumbar was moved. I understand a person of a different height has to move the car and may need to adjust, but this just looked too comfortable to just move the car back and forth. I would say they took my car out for a joy ride. Horrible experience and would NEVER book anything with this company again. read more

TERRIBLE TERRIBLE Picked up the car only to find out there is a huge hole in the sunroof and body damage to the car. We got the "talk to the manager" who is never there. DO NOT USE THIS LOT. They don't care and I have no idea how this type of damage happened to the car. read more

Aardwolf Parking JFK - How this happens and they just hand the car to us like nothing happened - Parking Near Me - Jamaica, New York

See all

Awful. What a scam. This is unsafe and untrustworthy. The staff there all all on expired visas from Pakistan so they don't care at all. How do I know this? The shuttle drive told me. So all off the books. I called and told them in advance.My flight was being delayed.They said no problem.Just call us back when you get here. When I finally arrived back home first.The person said the shuttle is getting gas. Then they said the Van didn't work. Then get an Uber here for reimbursement. Then sorry no reimbursement. We had a deal. I pay you to watch my car and take me back and forth to terminal. You did not uphold your end. I'm glad google give people the wrong address. The trailer stinks of weed and your employees are not US citizens read more

Do NOT do it!! Nightmarish experience with these scamming crooks! Car completely covered in nasty thick bird shit front to back, top to bottom- they charged me more than double what I initially paid online reservation! SCUMBAG central!!!! Zero stars read more

STAY AWAY!!! Walking to the airport would be better! Took an hour to get picked up upon our return. Driver has attitude and is terrible driver. Then they charged us for a full day because our plane was delayed and we arrived minutes after midnight. Place sucks!!! read more

DO NOT USE THEM!!! Parked my car and apparently they were driving my car around. Broke my back window and driver side window would not work. Stated someone came in a vandalized my vehicle, but they're so stupid because they fixed the back window but left shattered glass everywhere and when the door panel was open to check the window there was a piece of ply wood holding up the window. My car also had dents all over. I know someone that had the same experience. She parked same time but they're so stupid she has a tracker on her car and they were an hour away at a hotel with her vehicle. PLEASE REPORT THIS COMPANY TO THE BBB!!! They must get shut down. read more

This is a scam. It charges extra when you arrive and they only take cash or debit. Since I did not have enough cash or debit card with me when I arrived for my trip, they just flatly refused to park my car, and they would not allow me to cancel either. I offered to pay them the extra charges when I came back to pick up the car, they still refused. I had to find another parking lot in a rush worrying about missing my flight. They also refuse to refund me the 10 days charge (about $200), even when they refused to park my car, and I did not use their service for a single day. I ended up parking at the Airport Long-term parking lot, with train service from the terminals, and it ended up cheaper than these guys. But they refused to refund the charges even when they did not allow me to use it. There are many complaints about damaged cars as well - do not ever use these guys! read more

Is there an option for ZERO stars? Do not park there. They have a shuttle van with no markings on it. You have to guess which van is for you to get picked up. There were two guys in the van and they don't get out to open the door or help in any way. The driver of the van is on his phone the whole time watching a video while driving. We had another couple in our group arriving at a different gate. They tell us we will need to go get our car and pick them up ourselves?! Really? I get back to the lot an hour after originally planning and they tell me I'm late and it will cost an extra $30.00. I can understand a day late or even several hours, but an hour? We were late because they were picking up other people from JFK! Crooks! read more

DO NOT PARK YOUR CAR HERE!!!! I parked my car for 4 days there and I picked up my car around 11:45 pm on 2/23/23. I found that my car got damaged there. So I called them tons of times and emailed them many times but no one got back to me. When I called them to talk to the manager or the owner , they kept lying to me about "the manager is sick or the manager is not here" But he should be there. They avoided me and scammed me. I was not the only one who got damaged car from them. When I was picking up my car, there was another car getting damaged and the driver was calling the police. It was a white Range Rover with New Jersey license. Do Not Use This Company if you keep your car safe while you're away!!!! Aardwolf Parking, MS Parking and ARB parking near JFK are all same company with same owner! read more

See all

They suck ! Up charge you on site cash only , don't speak English and make you wait forever to get your car. They lie that driver is on way

I don't like to write negative reviews, but these people deserve it because of their Deceptive Business Practices. I went online to reserve a spot for my Ford Explorer. The cost on the website for the 11 days was $245, which I paid. On arrival, I was told I needed to pay an additional $140 because I had an SUV. There was NO mention of this during the reservation and payment process. They know you have a plane to catch, so I was forced to pay this. They understand that they are doing this. They do not care. The name is a clue: a kind of wolf you never heard of. Their rate very highly on other crowd source reviews-- I believe his is because they write them for themselves. Seeing this, it reinforces for me that YELP is the best source for online reviews. read more

Went on a week long trip to Europe. Came back and our car was hit. Front bumper and side just totally damaged. They gave us the run around and lied about calling us back. Mr Cheena is a crook! Do not bring your car there! They are refusing to pay or take responsibility- will be contacting my lawyers, the paper and the BBB!! read more

Aardwolf Parking JFK - Damaged bumper - Parking Near Me - Jamaica, New York

See all

paid online and when I got here they charged me extra for "shuttle fee" and "suv" fee (mind you it's a small forester) Guy had an attitude & threw my credit card at me after I paid! I booked this place in error since this name was once in another lot (I meant to book ARB Parking) they're closer & I never had a problem with them! Please do not come here !! The parking is so tight, Let's now hope my car is in one piece when I return The shuttle is so musty (smelled so bad!) read more

Lot attendant carelessly threw and damaged the key. Owner ignored repeated requests for callback. Car returned with dirt smudged all over the dashboard. Fingerprints all over windshield. Do not recommend!!! read more

I returned Sunday afternoon after my flight to find my truck backed into a chain link fence. They didn't even have the common sense to pull ahead and hide the damage . I told the attendant what had happened and he said he would have a manager call me. Still waiting! If you have a beater car And don't mind extra dents when you get back I highly recommend this place! They deserve to go out of business read more

See all

I waited for about an hour for the shuttle bus and it never arrived!!! I called the office only to be told in a very rude manner that "attendant didn't know where the Shuttle was that he couldn't see it from Where he was" then proceeded to tell me that the driver was at terminal 5 and i was at terminal 4 so he needed to turn around. Waited 20 more minutes for the shuttle and called the office again. The attendant sounded surprised and asked me if I was not at the lot because the driver had arrived (I obviously wasn't) attendant supposedly asked the driver why he didn't pick me up and told me that the driver picked up the wrong person. I had to take a Lyft to the lot and didn't even get an apology. Terrible terrible service horrible customer service. Not worth the money. read more

Parking and employees are wonderful! However, it was difficult to find the address. They should put the hotel across the street (Days Inn) from it as a reference point. read more

DO NOT BOOK HERE. My husband and I used this company for our weekend trip. When we got there, they charged us an oversized fee for my small SUV. They dropped us off via the shuttle, when we called to get picked up and brought to our car, they showed up in a newer minivan. This seemed to be another customers car, as it was not marked and was very well taken care of vs the shuttle that was trashed. PLEASE BE CAREFUL IF BOOKING HERE. Check/note your before and after mileage, take photos of your car before and do a thorough inspection of your car once landing back to it. This is such. a scam read more

Left our car at Aardwolf parking on May 10. 2023. Returned for the car on May 28. Our oil light was flashing. The check engine light was on and the muffler created a terrible noise and shook the car. Upon inspecting the car the next day our catalytic converter and 2 oxygen sensors had been stolen!! They were completely cut from the car. I would NEVER recommend this place!!!! I would not give this business any stars!!! Susan K read more

ABSOLUTELY THE WORST CUSTOMER SERVICE!! Our pick up driver Mohamad couldn't have been nicer or more polite! Soft spoken with a great personality. Then he dropped us at the lot...... The attendant at the lot only had two customers to deal with, and he was nasty to us both. The first couple's car was running and waiting for them. When the gentlemen was getting into his car, he asked the attendant if he needed to do anything before he left. The attendant glared at him walking away and said nothing. We were next. As we were waiting for our car, the attendant walked past us, again saying nothing. He was walking away from where our car was parked so I asked him when he was going to get our car. He spins around and points to someone else's car and says, "it's right there. Go." I politely told him that our car was parked against the barrier at the end of the lot. "Gimme your ticket" he snapped! I told him we called with the ticket number and I gave him the ticket when we arrived at the lot. He started walking away and saying something that we were unable to hear. We asked "what?" and he turned around and nastily shouted "I said, come inside!" I went into the trailer with him and he went into the filing cabinet and got our key. He went to get our car and spun the tires driving it over to us. Please understand that the parking lot is not paved; It is a dirt lot covered with stones! He slammed on the brakes when he got by us, jumped out of the car and walked away! We inspected the car for dents and dings and then got got into the car.... Only problem was, "where is the key?" I asked? Three times he said "right there," and pointed at the car while walking away from us! Finally, he came over, reached into the compartment in the drivers door panel and tossed the key on my lap and said, "you see, you see?!" and walked away, He was so rude and arrogant it was unbelievable! We were treated as if we did something wrong! I will never use or recommend this place to anyone! His inability to retrieve the correct car was not our fault or our problem. The way he drove our car was unforgivable and the ignorance of leaving the key in the door was absolutely ridicules! Stay away!! TERIBLE!! read more

Where to begin.....extremely shady business; please don't get fooled by the low daily rate. They'll add $9 per day when you drop off your car because it's an SUV (even though ours is small) but off course you'll get a "special discount" when you pay in cash...., Your days are not counted in 24hrs (they'll add an extra day) and when you arrive 2 hrs after your anticipated pickup time, they'll add another day you can pay. The lot looks like a dump and when we returned for pick-up we saw our car parked in the street rather than the fenced lot! The shuttle service was not available, and we were told to get an Uber to get to the airport. Needless to say we will not come back and recommend to stay far away from this place. read more

One of the worst experiences--I'll NEVER park here again!!! They were rude & unprofessional. They also only accepted cash which was a huge inconvenience. Then they locked my mother's key in her car & almost made us miss our flight. We had to pay for a locksmith to retrieve the key. When we returned to pick up our cars, the guy who answered the phone yelled at me about being busy & slammed the phone in my ear telling me he'd call me back in 5 minutes to arrange the shuttle. $326 wasted on this undeserving business. read more

When we arrived at lot, I was told we had to pay additional $12 per day because our Ford Bronco Sport was said to be in the category of "Trucks and Large SUVs". We were told to pay the fee or find somewhere else to park. This policy of "large vehicle size determined by lot" is one giant rip-off. I didn't appreciate being hit with a $150 hit job to start our trip. Also, the lot and its "office" are in deplorable condition. read more

DON'T PARK YOUR CAR HERE ! Reserved and paid in full two months prior when we arrived lots of snow on the ground , not cleared. Attendant , very rude . Wouldn't accept my reservation Refused to let me park. Had a flight to catch . Had to make other arrangements do yourselves a favor. Strike this spot off your parking list read more

the worst. if I could give them zero stars, I would. When I picked up my car late at night it was dirty, it must have rained or snowed. the next morning I noticed a large ding in the side of my door. My car is three months old and had zero marks on it. I immediately called up aardwolf. the worker there said to email the company and hung up immediately. when I emailed the response I received was they only deal with booking the lot nothing more to contact the manager or owner. I tried calling multiple times leaving messages with no one responding. Finally, I got through to a worker who refused to give me the owners name or contact number would only say call after midnight when he's there. He then said maybe it happened off the lot and hung up on me. All attempts to get in contact with them have been unsuccessful since. many times I'm simply hung up on. Never use this parking lot. read more