I rented a machine this weekend for stripping the epoxy from my concrete garage floor. I got the…read moremachine to the job on a Sunday morning and the machine came apart every time I turned it on. I called the number for Lawrence tool rental and they were not open. I was unable to do my job because the machine would not stay together. I brought it to the attention of the gentleman when I returned the machine and he told me it was user error. There was nothing wrong with the machine. $390 lost in a job still not complete.. I would not refer this company to anyone as they do not stand behind their product.

bogus invoice charges!…read more Charged for a gallon of gas when i personally filled the machine to capacity before bringing it back ( experienced renter). Over charged credit card fee by 100%, which violated CC company rules. Hate a copmany that tries hiding behind the computerized system and it's a waste of my time to go back and argue about something that should not have happened. It's not the money..it's the principle of the transaction being fair an honest.

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us…read more They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit. The tech was knowable, efficient, and courteous. We purchased a unit ourselves and he was got everything set up and installed properly. Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing. They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc. All of that and they were extremely reasonably priced! A+ and I would highly recommend this company.

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

I recently had a watering system installed by Aqua System…read more Jim came out to look and he was not only professional, but also very informative and outlined my options and what the process would entail. I received a quote within a day. I was also having sod placed at the same time and Jim worked effectively with those landscapers so that they could coordinate their efforts. Plumbers came to my house to run a pipe outside. They were very accommodating with scheduling and the process was seamless. The installation was scheduled. The team was on time and installed the necessary heads. There were several things that needed to be adjusted which they promptly did within a day or 2. The foreman, Anthony, was professional and a pleasure to work with. Overall, the whole process was efficient with superb professionalism, and with very pleasant people. I look forward to seeing how well it works next Spring. If the functionality parallels the customer service, I am sure to be very satisfied.

I've had the water system for many years. The past 2 years the quality of customer service has…read moredeteriorated. Today was the last straw. I attempted to schedule salt delivery June 15. It was scheduled for today, June 24. The delivery schedule was from 8 a.m. to 5p.m. A nine hour window for service. Text and calls went unanswered to get a time frame. At 4 pm I contracted with another company for future salt delivery. I don't know if the aqua systems sold, they grew too fast, what happened but it is disappointing. Clearly providing good customer service is no longer a priority. I do not recommend.

They quickly came for an emergency floor drain plug finding the time to come. They removed a big…read morepiece of tree route. Great job and low price.

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Insulation. Nice job. Fair price. Cleaned up well when they left. Professional. Hopefully my bills…read morewill go down.

Very happy with my service! The company was able to schedule me for next-day air duct cleaning,…read moretechnicians showed up on time and completed the service within two hours. Sam was great and very courteous! Would definitely call again.

Cleanest restroom ever! We had a graduation party and they provided units for our family and…read moreguests! Highly recommend this local and family owned company!

Used Porta Palace for a party we had and everyone raved about how clean the "porta potty" was. That…read moredoesn't happen often but with this company you are sure to get not only clean products but also amazing customer service. Highly recommend for all your portable toilet needs

I have called on David for multiple projects and they've always been a treat. Caleb fixed a number…read moreof issues in my house - and was informative. punctual, and effective. We also enjoyed a great conversation and incident feel like I was slowing him down. 5 stars for sure.

Never responded to my request. I tried contacting via Yelp and also called and left a voicemail.read more

Though I have posted five star reviews for AAA Exterminating before it is not time to recognize…read moreCaleb for services above and beyond our expectations, We've used AAA for probable 20 years, Their technicians have always been top notch, but today Caleb showed us how far great customer service can go, He was here for a routine pest control visit, He insisted that we prevent pests from entering our house from every level (3), When on our lower level he opened the door of our mechanical room, what do you know?.....about dead mouse, I've been trying to keep mice out of my home for two years. I just turned over that task to Caleb and his team

Do not call out unless you are prepared to spend a ton of money!! They advised us before coming out…read moreit would cost 350 for an inspection. But they said that they could apply that to the work they do. What they DIDN'T tell us is that you have to do everything that they suggest in the quote or they won't do ANYTHING and you are out the money. It is all or nothing. They quoted us multiple items that came to about $3600 but when we said we didn't want to replace our gutter covers for theirs, they said they wouldn't do anything else from the estimate. We would never have had them out if we knew this. I can't say anything about the work they do since they wouldn't do anything else, but only call them if you are prepared to pay for everything they suggest!!