I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

Second time using Ebenezer plumbing they offered same day service which is awesome!! Installed a…read moreNew pressure regulator showed me what he had done and the pressure in my lines before leaving did a great Job and as aways guarantee the job What I also like Mr Khuma and his helper took pride when coming into my home wearing booties on there shoes and cleaning up before they left they will alway be my go to if I ever need any plumbing work. Give them a try you won't be sorry.

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

All the reviews you see here are five-star ratings, but they are misleading. In reality, Ricardo is…read morerude, unprofessional, and does not know how to communicate properly with clients.

Today I woke up with no AC in my house... Baltimore's Heating and Cooling was the third business I…read morecalled and I'm so thankful that I did bc two men showed up in about a hour.. professional and intelligent young men fixed my problem quickly and for a price I was more than happy to pay... I was so happy I had to write this review. I'm so thankful to Baltimore's Heating and Cooling. I highly recommend this company for any AC or heat problem! - Sincerely very satisfied customer

I've been using Baltimore Heating and Cooling for years, and they're the best! Easy to work with,…read morereliable, and professional. I can't even put in words how great LJ is, and my technician Matthew is the best!

I've had two frozen pipes that burst recently. Aqua Plumbing was quick, efficient and professional…read more Highly recommend.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

Excellent service!!! Above and beyond!!…read moreTimely! Polite! Experienced! my highest recommendation!

Friendly and quick response to repair request. Arrived on time. Installed sink faucet with…read moreexpertise. Reasonably priced. Highly recommended.

Josh was impressive with his work! Gasoline and stove installed before bad weather, also installed…read moretoilet i haas purchased. He got the job done.

Completed the job on time at the agreed price. Josh took the time to review regular maintenance…read morechecks as well as provide regulatory changes that homeowners need to be aware of. Josh was neat and explained step by step what he was doing and why.

I am extremely satisfied with the service provided by Drain Fighter Jetting & Drain Cleaning…read moreService. They responded very promptly and arrived exactly at the scheduled time to begin the work. They skillfully resolved a complex drainage issue using modern equipment. After completing the job, they left the entire area something that is truly commendable. The staff members were very polite, professional, and responsible.

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

Paul came and responded to our request almost immediately. We needed our hvac looked at due to ice…read morebeing on the inside. He came he saw and he conquered. And even offered us a service contract. The price for service was very reasonable as well.

The DMV had a super cold Winter season. Of course, my furnace decided to go out during this time…read more I made an appointment with Delta (a small family business) and Paul came out quickly and on time. Paul is an excellent HVAC technician. He performed a diagnostic test, explained my options, and had very reasonable prices and various finance options. Paul is not only professional but is smart, personable, understanding, and kind. Excellent company. My gas furnace is old, but after Paul fixed it, my home is warmer than before and works beautifully. My gas bill also reflected the cost of a well running furnace after Paul completed the fix. So happy to find someone who actually knows HVAC & does not just recommend replacing the whole system to avoid troubleshooting and actual work. Dealing with the office was an excellent experience too. Very professional and kept me up to date on everything. Great team. I am thankful for Delta T Freelance Heating Finally, I found a reliable, reasonable, high quality "GOTO" HVAC company. Could not be happier.

The technician is understood very well and explain the project in detail. He is very kind and help…read moreme making appointment for the other technician.

while their customer service team is very nice helpful, the rest is not. We installed a very pricey…read moregeothermal unit with them several years ago and with our membership, they are supposed to come check things out a few times a year. They have missed several appointments after us waiting all day, with excuses ranging from traffic to broken down trucks to just not calling or showing up. Their last visit a few weeks ago (where they didn't show up the day they said but came the day after) they found so many problems that they said they absolutely needed to talk to me about it while my husband was home. Set the appointment....never called, never showed up, nothing. We have since had a 2nd opinion where none of these problems were detected. We are switching companies! I don't usually leave reviews, but I got so tired of my time not being respected, I felt I had to.