Bob, the owner of this company came to our home - right on time - this morning. He diagnosed and fixed the issue very quickly. He is efficient, professional, knowledgeable and friendly. He is also immaculate and carefuIl. From my experience with other companies - one in particular - we expected to pay a lot more. I wish I had discovered this company, years ago and intend to recommend it to ALL my friends. AAA Water Heaters is highly recommended!! read more

Color me gobsmacked. My gas water heater (mysteriously) stopped working while I was on vacation. When I called Bob for service based on Yelp reviews, he called back right away and walked me through re-lighting the pilot light over the phone, as a first approach. And it worked. And he refused payment. He did say my heater is near the end of its useful life, so I'm sure I'll end up calling him again in future. read more

I can't recommend Bob highly enough. He's extremely professional - Bob was very friendly over the phone, gave us an accurate quote, and showed up on time when promised. We had a housekeeper who changed her schedule and happened to overlap with Bob's scheduled visit, and Bob was more than patient with us making sure he had room in the driveway to park his truck. Bob was very personable and took the time to explain everything we might have been curious about. The work he did was very clean and polished, and therefore we have not had a single issue. If you're concerned about Bob's quotes, don't be - you get what you pay for. I would love to have a go-to business for all of my needs that match up to Bob's customer service and professionalism. read more

I honestly cannot day enough positive about my experience with AAA and Bob. He installed our new water heater a couple years ago and was warm, professional, reasonable priced and extremely knowledgeable. We had an issue with our hot water running out and he was in it today - fixed it in a heartbeat, showed me how to fix it (and another plumbing issue) in the future and was just as pleasant as the first round. I've already recommended him to anyone who mentions water heaters to me and I'm doing the same for you. Hire AAA! read more

FANTASTIC! What was not fantastic was that our water heater "died" on a Sunday morning. It had rusted through the bottom and flooded out into our garage. We called one of the well-known local plumbing companies that advertises a lot on the TV. They came out that day and quoted us over $1.800 inc. tax to replace AND this was with a no-name water heater that they have manufactured for them. I did some extra research online and found AAA Water Heaters on here with lots of positive feedback. Called Bob and left a VM (didn't expect him to answer since it was a Sunday afternoon). Bob called back about 5 mins later, we chatted on the phone, he confirmed the pricing that's displayed on his site and we confirmed an install for first thing Monday morning. Bob arrived right on time (actually a little early), was very professional, courteous and knowledgeable. He quickly took care of removal of the old unit and installation of the new. He was able to re-use our existing earthquake straps which of course saved us some money. Final bill was about $500 less than the first company we talked to, plus Bob installed a well-known name brand heater, with manufacturer's warranty included. An excellent experience, we wouldn't hesitate to recommend him to anyone else who needs to replace their water heater. Bob inspired trust and confidence. Thanks Bob! read more

Hot Water is Back, Thanks to Bob! I'm very pleased we found AAA Water Heaters Inc! Bob answered my call on the first or second ring and was here within an hour, with a gorgeous new HOT water heater. He was friendly, helpful, great with my dog and tidied up, too. It's one of those unexpected large expenses, however Bob was fair on price, as compared to several other companies I called and he included a couple of extras at no charge. Outstanding and Professional Service! read more

Bob was AWESOME. We have had two weeks of upgrades to our house... from roofing, to shed removals, to fencing, to ... you name it... and every estimate has been wrong EXCEPT for Bob's. It was right on. He is honest, fast, reliable and the bill was exactly what we expected. Plus Bob was super nice and even entertained my nosy father :) Definitely would recommend him!! read more

Our water heater went kaput *just* late enough on Friday that we had to spend the weekend with no hot water. (#FirstWorldProblems) Bob called me back *first* thing Monday morning, he was at our house by 11:30 and we had hot water back in the form of a new water heater within an hour of that. The initial consultation on the phone was honest, detailed, and Bob took the time to make sure that I was getting the right size water tank. He could have upsold me to the tune of $1000 or more, but actually told me that I didn't need a larger unit. Awesome service. read more

Another great review for Bob! This was effortless, straightforward and he is a great guy to boot! He was super flexible with his schedule to accommodate me and had it installed in no time. He even cleaned up! Really, there are no reasons to even call anyone else. Bob is your guy! read more

Great! We had Bob come out to replace our water heater and expansion tank. He arrived a bit early and got right to work. Our water heater was in a tight space and he had to remove some pvc piping from our furnace to get everything in and out. He installed the new water heater fast and ensured it was done correctly (unlike the previous job). read more

Bob was truly Awesome! Responded within a couple hrs max., had me text him photo of my current heater and he gave me a bid in Mins, and a time to come replace within a few hrs- that same day!! I got 3other bids and AAA was by far the best and easiest to work with. Call Bob!!! read more

Bob does outstanding work and is totally willing to go above and beyond all expectations. I had a leaking hot water heater, and of course it went out late Friday night. I was thinking it could be all weekend without water, or a gigantic bill to get it fixed. I called Bob and he was there 30 minutes later taking care of business. The set up on the tank was a little unusual, but Bob made it right by putting some extra care into the repair job. Other plumbers might have just patched it up and called it good, but with Bob the tank is now better than before. He even helped me work things out with my home warranty company to take care of some potential future problems as well. I recommend him highly and will add him to my speed dial for future home problems (but hopefully there are not too many). I heartily agree with a previous reviewer who wrote, "There's something to be said for nice people who do good work." read more

Bob did a wonderful job. His price was incredibly good and the installation of our new water heater looks professional. Our water heater had been performing poorly and recently the pilot light wouldn't stay lit either so we didn't have any warm water. I called him this morning and he said he could fit me in today. I called around since I was curious about tankless hot water heaters and Bob doesn't work with those. After I found out I wasn't interested in tankless I called him back and he was at my house 15 minutes later and getting to work. He did great work and was very pleasant and helpful. He even explained the differences in styles of water heaters, and helped trouble shoot a high pressure situation we had in our waterlines. I really enjoyed chatting with him while he worked and I'm very happy with the end result. I would highly recommend him and wouldn't hesitate to use him again. read more

Bob is top-notch with regards to responsiveness, reasonable pricing and expert installation. Highly recommend him.

Amazing! Called Bob and left a message. He called back in 30 minutes asked to have a picture of our hot water heater sent to him so he knew what to expect. Within 10 minutes we had an estimate. Bob arrived at our home, was super friendly, completed the job and that was that. I highly recommend AAA Water Heaters. A truly good and kind person. I feel like we have a new friend! read more

Our 26-year-old electric water heater decided that Saturday afternoon was finally time to call it quits. I noticed the rug in front of the heater was, well, squishy around 5 p.m., spent the next couple of hours freaking out, emptying the tank, and researching water heaters and water heater installers. I sent Bob an email at 7:59 p.m. on Saturday evening; he replied reassuringly at 8:48 a.m. on Sunday morning; and was at our house with a big smile, exactly on time, at 3 p.m. that afternoon. Less than 24 hours after that squishy step, we have a new water heater, the basement's dry, and there's plenty of hot water again. I chose Bob out of a number of bids because he's completely above board about his prices and warranties -- they're published on his website. The other companies were requiring bids and proposals and initial consultations -- who has time for that when stinky teenagers need showers, and I didn't want all that interaction in my house during covid. His bid was also several hundred dollars cheaper than the other bid that I got as quickly (and Bob, you should probably think about that). Bob is chatty and funny and friendly -- a pleasure to work with. We pretty much just hung out with him, talking and laughing (and masked), as he removed the old water heater, installed the new, strapped it to the walls, and made sure that the new water alarm was working. Why can't all house projects be this easy?! read more

This guy is outstanding! He was there within 48 hours from my initial phonecall. This included getting me the 10 year warrentied electric water heater. He did it all in an hour and a half. The water heater was bigger than him, don't know how he could move it around so easily. Lastly, he even put the earthquake brace on with no extra charge, w/o my having to ask. Highly recommended! Victor in Wallingford read more

Highly recommend! Bob was knowledgeable, friendly and very easy to work with. He took time to explain everything and his prices were reasonable. Even when faced with a little hiccup in emptying our old water heater, he smiled through it and figured it out. Thanks Bob for your good work! read more

I called AAA Water Heaters at 7:30 on a Monday morning, and had a new water heater by 11:30 AM. Kyle was prompt and professional, and showed up wearing a mask. read more

Great communication. Called with in minutes of requesting quote. Came the next day to replace the water heater that has started leaking.

Phone call returned within 10 minutes. Honest, upfront estimate provided. Work completed next day with no corners cut and at originally agreed upon price. As a bonus, great personality and sense of humor. A caring professional who stands by the quality of his work and his reputation. With Bob, we got quality, price and great peace of mind. Hard to thank him enough for the exemplary service he provides. read more

I hired Bob to replace an old water heater that was still working. He was able to come on the day I wanted and arrived early. He did a fantastic job with the install and was very friendly and helpful. I wish Bob did other plumbing work because I would have other jobs for him and hire him again in a second. Can't recommend him highly enough! read more

When the day started, things looked grim. The hot water tank was incontinent. The puddle oozed under the gas heater. It also soaked the hallway rug and crumble-foam under-pad, which should have been ripped out two decades ago. Called Bob. He asked for a photo of the tank, so he could match specs, and said he'd be here in 1-to-2 hours. He arrived in exactly 1-1/2 hours. He encouraged me to watch while he worked, and we talked a lot. I made lots of jokes. In less than two hours, the new tank was ready to rock and roll, or, in this case, the hot water doth pour forth from the faucets, with not even a single drop on the floor. Bob's service was exemplary. The price was very fair. And the fact that he laughed at all my jokes -- Priceless. - Demian read more

Our water heater failed late in the evening of January 3. At 9 p.m. I sent quote requests to 6 plumbers. Within 30 minutes I had an email reply from Bob. He quoted a reasonable, fixed price and offered to come the next day. We scheduled the replacement for Sunday, Jan. 6. Bob arrived early, turned down my offer to work as his "gofer", and told me to relax. He completed the replacement efficiently and neatly within 2 hours and was an intelligent conversationalist all the while. He offered a slight discount on his leak sensor and did not charge a higher rate for the weekend. Remember, this was SUNDAY MORNING! He only installs Rheem water heaters because they are reliable and trouble-free. Rheem offers a standard 6-year parts and replacement warranty. The cream on the cake is that Bob matches it with a 6-year service warranty. No one else that I know does that. He gets our top recommendation for superior service and price. Of the six plumbers that I contacted with 5-stars-on-Yelp, one other responded within 24 hours. Four of them never replied. read more

After 15 years, our water heater went out and made an unwelcome puddle in the garage. I sent an email to Bob in the middle of the night, not really expecting to hear back until the next day, and had a response asking for more detail back in minutes. A day later, not only have I learned a lot about water heaters but everyone in the family had the first hot shower after the forced break. Worth every cent. I would highly recommend Bob (who, btw, is a great human being) and hire him again. read more

Woke up this morning to our water heater spitting out water all over our garage. Bob to the rescue! I left a voicemail, he called me back immediately, and 5 minutes later I had a great quote and an appointment for the next morning. An hour later - Bob told me he had a cancellation, and ended up stopping by and replacing our water heater in less than 2 hours. As the other reviewers have said - Bob was extremely personable, efficient, and professional. Highly recommend! read more

Good price, accurate quote, on time, no issues. Replaced water heater (Rheem) and expansion tank. read more

Do not call anyone else to install your water heater! Bob is the best!! His Yelp reviews are real and spot on! He returned my email immediately asked for photos of my current water heater, and knew exactly what he needed to replace mine. He quoted me via text and that is what he charged. I called him due to his yelp reviews. When he came over he had a sparkling personality and really knew his stuff. He specializes in water heaters, therefore, he is very knowledgeable and very trustworthy. He installs quality commercial product and he also guarantees his work. I highly recommend Bob and AAA water heater's! Call him today! read more

I called AAA Water Heaters about 7:30 this morning. I texted photos of my broken heater, got a reasonable quote for replacement over the phone, and work was done same day by 1 pm. Bob is personable, professional and efficient. Highly recommend. read more

I called Bob this afternoon because I have a water heater at a business and the pilot light wouldn't stay lit. Everyone I have spoken with was unable to service a commercial business. Bob was unable to come this afternoon, but provided some helpful troubleshooting over the phone, and gave a referral to another technician that might have been able to do the job. I followed Bob's troubleshooting, and it worked! Thanks for saving me a ton of time and money. Very much appreciated! read more

After 27 years my Rheem hot water heater finally starts leaking last weekend. So, naturally I want another Rheem. Bob carries Rheem and has excellent reviews (all spot on). I call Bob Sunday morning and schedule for Monday. He sends Kyle out who is very friendly, intelligent and efficient. 2 hours later, I have a brand new Rheem hot water heater! No more leaks, working great! Reasonable accurate pricing on the website is an added bonus! read more

Bob is the guy! He is so honest and trustworthy. After having the cold shower for 2 days, I called AAA for help. Bob gave me the quote up front, with detailed breakdowns. I needed a shorter water heater Bob didn't carry in his truck, so he made sure he would get that one for me from the provider, the day after I got my water heater installed. Besides installing the new water heater, Bob also spent time with me explaining the use of each part of it. He made sure the new heater was functioning well and made it clear he was only one call away if anything went wrong. Bob also offered and helped me carry a huge heavy furniture I had in the garage to my living room. Bob is just too nice. I can't thank him enough. So glad business like AAA and owners like Bob are around. Overall, great guy, great price and such a great experice! read more

I had made an appointment with another company to fix my water heater and they scheduled me 9 days out. 9 days without hot water! No thanks! I tried AAA Water Heaters and Bob called me right away. He came out the next day and replaced my water heater. I hope I never have problems with my water heater again but if I do, I'll gladly call AAA and ask for Bob. read more

Bob is awesome. I started Christmas Day with a cold shower and a water heater that wouldn't keep with water warm. While Bob doesn't work on my kind of systems (radiant heat for furnace connected to the water heater), he was kind enough to try to troubleshoot my problem over the phone. Got the pilot light re-lit and played with the mixing valve. Worked enough until I could get someone out the next day. Thanks Bob! I appreciate you making time for me on the holiday. read more

What a great guy, changed my water heater about 2 years ago at my rental property. The tenant had issues with hot water over the weekend and he was very willing to stand behind his work and check it out. Really thank u, not much people like u around anymore. read more

So, 4 hours before kickoff for the NFC Championship game, Hawks vs. 49ers and my water heater explodes. Water everywhere. I called Bob and left a voicemail. Called me back in 5 minutes and was at my house within the hour. This guy is as honest as they come. Replaced my water heater for a very reasonable price. Bob is as honest and helpful as you'll find. If your looking for a new water heater just stop now and call Bob. End of story. read more

Fantastic communication and service. Bob was fantastic and the technician that was sent to my house for installation was quick, efficient, and professional. Thank you! Will definitely recommend to friends and family. read more

Our water heater started leaking late in the afternoon. We called Bob the next morning and he arrived a few hours later. He did a tremendous job installing the new water heater. He's wonderful - very professional, personable, and patient with my husband's non-stop questions. We highly recommend him. read more

I got AAA Water Heaters by searching "Rheem water heater Seattle" on Google. After checking their web site on their price and coverage and the good reviews on Yelp, I called the number assigned for the East Side. After a brief conversation with Bob on my existing Rheem water heater problem and its age and capacity. He told me the estimated price. He was very on time for the appointment (15 min earlier). The replacement was completed smoothly. He set up the proper temperature for the concerns of small children without my request. Very professional! Thank you, Bob! In addition, he didn't increase the quoted price for the extra work of disconnecting and reconnecting the furnace pipes which are blocking the area. read more

Woke up with the water heater leaking all over on Tue morning. Find Bob's page on Yelp. Contact him around 10am to get an estimate. He asked me to send him pictures of the water heater and set ups. He told us he can come over in the afternoon to replace our almost 15 years old gas water heater. I love he stated the price reference on his website. His estimate is very fair. He react to all my text questions in a very timely manner. He is very knowledgeable. By 4pm on Tue, we have a brand new water heater to use. We will definitely love to hire him again for any future water heater installation and refer him to our friends. read more