After being out of power for five days during our storm Helene in September, 2024 I decided to have…read morea Generac Whole Home Generator installed. After getting bids from three companies, I went with Carolina Conditions. They were the lowest cost ($4,500 under my highest bid) and could do it in the most timely manner. The install crew, lead by CJ Van Etten arrived on time and got right to work. I did tell CJ how I wanted a neat appearing installation. Of course during the day I had numerous questions, and each one was answered with easy to understand replies. I was very impressed with their attention to details during the install, while always being aware of my property and plants surrounding the generator site. The whole install team did a great job and as the customer, I was delighted with my install! SC Stimson

I have never reviewed any other company but I feel I must warn people about this company. They did…read morea terrible job at my home in Lexington, S.C. I had to have all the work redone by another company and it cost a lot of money. The county inspectors, Dominion Energy and two master electricians from other companies looked at their work and were shocked at the poor workmanship. They left the outside meter box in an unsafe condition with exposed wires and dangling master on/off switch. They used the wrong wiring and the wrong sized breaker in the inside breaker boxes. They destroyed every surge protector in the house as well as several appliances. They offered to fix some of it, but after seeing the quality of their work, I was not willing to trust them again. They were also way too dismissive of the scope of the problems they had caused; arguing that it wasn't going to require much to fix things. I felt like they focused on the need to avoid costs of repair rather than how to make things right in what was clearly a major screwup by a new employee who was way in over his head on this job. Add to all this, they said they would compensate me for some of the cost of fixing their mess and I never saw a cent. The company may be okay for HVAC work but I sure don't recommend them for electrical work.

We have had a service contract with Solutions Heating & Air for regular maintenance for some time,…read moreso when our HVAC system gave out, we had them replace both units. While you are never excited at the thought of making a purchase like this, Thomas was absolutely wonderful to work with. He's an excellent communicator, he explained things clearly and in detail. He's professional and his entire team is just the same. We definitely would use them again and highly recommend this company. Plus, it's always good to support a growing local business! John & Karen

This company has ignored me, they seem like they don't know how to install a brand new HVAC unit…read more My condo has been flooded by the water dripping from the handler in the ceiling. They came for 5 minutes, checked it out and nothing was fixed and I was sent an invoice that same day for $115. I shouldn't have to pay for their mistakes. Horrible experience with them.

I was referred to Rytec Ele. by another business owner that had used them in the past. They came…read moreand estimated the job and scheduled for the following week. The technician that came out was very thorough and diligent. The job took a little longer than they thought but the quoted price stayed the same. Very satisfied.

We chose this company to install a chandelier .... big mistake ... yes the chandelier was hung and…read morelooks great.. But when it comes to billing this is ridiculous. First off the company gives you a ESTIMATE... not including the hidden cost. After the work was completed we received and outrageous bill and the math wasn't mathing. We found out that the services is per hour which in fine if stated on the invoice of the estimate which wasn't. The tech also reported he Hung the chandelier and had to take it back down which was also inaccurate because the first chandelier was too wide to hand. To add to that the technician reported 3 hrs of service when they were here an hour. The time stamps were pulled from the ring doorbell. Nice Try!!! So when we spoke to the home office Paula could never get a straight answer about billing. We asked for an itemized bill and the response was " I have to call you back" which I don't understand because you have the invoice pulled up. They also charged for wire nuts ... I don't know if you all ever hung light but all the supplies are included. And to charge per hour little things matter like not taking the protective plastic off the fixture that adds 15mins , not knowing if the switch is off adds 15mins instead of just requesting the breaker be off. Also taking personal phone calls while on the job that adds time also when the other tech is waiting in instructions. so if you get a tech named Danny look out for these things because it's unfair to the consumer have ya timer set. And don't pay when he requests on site ... Check you invoice and pay through the website.

This is the HVAC company you are looking for! We replaced our 34 year-old 5-ton split system…read moreincluding all duct work in one day! Technician Jeremy T. diagnosed our dead system and assisted with our new system selection as well as getting things tweaked at the end of the job. Mr. Martinez and his crew were unbelievable workers doing excellent quality work and placing our new furnace in a much better location for service within our crawlspace, plus they do some beautiful duct work. Not one shred of fiberglass or debris was left after their cleanup. On the administrative end, Mary and Rhonda provided the best support imaginable with fast information, quotations, rebate support, and financing. In person, on the phone, or by email, they are a pleasure to work with. Thank you, E.F. Martin! Horace W.

Company tried to double-bill for service that was completed months ago and paid at the time of…read moreservice. If you use these guys, keep good records and bank copies of checks. What makes this worse is that this is the second attempt to double-bill in a six-month span. As for the service itself, it was so-so, and expensive. The problem was not corrected and another HVAC firm was called in to complete the job.

"He left his work unfinished (which we already paid for) and I've called him but he no longer…read moreanswers me. Part of the job is ethics and responsibility. In the future, I would like to give my update and say that he has completed his work, but I doubt it because he has even blocked our numbers and doesn't answer."

The tech was quick to respond to my questions and flexible to my calendar constraints. He was very…read moreknowledgeable about the system and professional in interaction

After Lowe's subcontractors failed to completely install a stove after 3 days of buffoonish effort,…read moreI called websters this morning. Daniel came out a few hours later and within 15 minutes had completed the connection and tested for leaks. And he charged a totally reasonable price since the job was easier than he had expected. I will def use them again.

The Warranty Co. sent Webster Plumbing & Gas out on an "emergency" call on a Sunday. Jessie…read morearrived promptly & got to work! Unfortunately, he had to go behind another Company that had previously been to my home that did sub-standard work, but he did get the job done. I'm grateful for the quick response to my call, the professionalism (his attitude in the cold & rain was unbelievable) & a job well done! Thank you for your continued caring service & a great staff!

Disappointed in the quality of service. Be careful of their pricing as it is considerably higher…read morethan other reputable companies.

The work was okay. The customer experience was horrible. I would not use again or recommend. I was…read morescheduled for 9 am and the tech shows up at 10:30. He said he had to get gas and someone stopped to talk to him. Spends an hour working (going back to truck for various tools, hardware store for equipment, and 20 minutes pitching me on generators) all said and done, they leave before noon and charge me their hourly rate from 9-12. So I paid for them to get gas, forget tools, not have adequate material on hand, and pitch me on products I didn't ask for. The office was "nice" enough to knock 30 minutes off since they provide 0 heads up that they charge you to drive/get gas/socialize in the parking lot. Their Ts&Cs claim invoices are due in 10 days after job completion. However, they will shake you down and threaten collections on day 2. I had even told them I would take care of it as soon as I was back in town due to last minute business travel. Received harassing messages and voicemails the next day. I would avoid this company at all costs.

Max and Justin were extremely helpful, honest and professional. They worked in a timely manner. I…read moregreatly appreciate them explaining the issue and the process....TWO THUMBS UP from Ms. Brown

This company is horrible!! Their technician was rude and incompetent and totally unprofessional!!!…read moreThey came out and said duct work needed to be moved. We called an AC guy who said it could be fixed without moving. We exposed the leaking pipe and when their technician came back out he cut the water off then left without attempting to fix and didn't turn the water to the house back on. In fairness their service manager did call. the plumber we called after he left came out and said it's an easy fix without having to move ductwork. I will never use them again!!!!! if I could give them a zero I would.