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    AAA Tri-Cities Regional

    2.8 (5 reviews)
    Open 8:30 am - 5:30 pm
    Updated 3 months ago

    Services - AAA Tri-Cities Regional

    Car and truck insurance

    Homeowner or property

    Travel services

    1 More Service

    Vehicle

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    Ask the Community - AAA Tri-Cities Regional

    Allstate Insurance Agent: Zach Green - Allstate Insurance

    Allstate Insurance Agent: Zach Green

    (1 review)

    It all went down hill the moment I okayed writing the policy. Funny how the true nature of someone…read morecomes through the moment after the Sales person hits the cash register. So, here are the things I know for a fact about Zach Green: 1) Zach won't lift a finger to help you even during a call he initiated to get you to do insurance history shadow work documenting that you've had insurance without a break for the last 11-years because he says our old insurance company would not allow him access to that information (maybe that started to tell me something right there). I had just given Zach the courtesy of going over the final details to write our home and auto policies for 3 vehicles by going to my car in a parking lot while my wife was in a doctors visit only a few minutes away from where Zach said he was at the time. I had pulled the key out of the ignition slightly so that the chimes would stop and when the first call ended, policies written mind you, I accidentally locked the keys in the car. Zach made no offer to help, OR suggesting as to where I might get help, leaving me, and a minute later my wife, to feel this guy would never be ready to help us. 2) Zach knows nothing about common courtesy. The next afternoon after writing our policies, my wife and I were in the middle of something when the alarm went off that 2 people were walking up our driveway, one started to go around the side of the house. We scrambled, because it was only months ago that I had called the police when a neighbor's house had been broken into. Turns out, these people started repeatedly ringing our bell and persistently knocking on the door (like you see in the cop shows just before they break it down). The woman says, "We're here for the benefit of AllState Insurance, ..." and need to photograph my wife and I. I said, "Get off my property and tell AllState to cancel all policies." To which the guy said, "We will." I called Zach's office and got the usual, he's not available right now, can I help you instead routine you get for an insurance agent now-a-days. This time I said, "Sure, cancel all policies." "Let me have Zach call you." "No, not necessary, just cancel all policies." I followed that up with an email directly to Zach, and have not heard back. My advice shopping for insurance is that you should keep shopping beyond AllState, and certainly beyond Zach Green. One of the handymen we use suggested Farm Bureau in this area for both value and service. We're still with Widener Insurance for now.

    From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been in the insurance industry in the Tri-Cities for over 8 years and thoroughly enjoy working with customers and helping them with their insurance needs.

    AAA Tri-Cities Regional - travelservices - Updated May 2026

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