This is a great place to take your call. Called at 4 pm on a Friday and they were able to diagnose…read morethe problem Friday and fix the car by noon on Saturday. Replaced the rear wheel bearings and alignment all by noon. Talk to Chris the manager and he will have you back on the road in no time. He deserves a pay raise! Overall great experience. I highly recommend this shop.

This used to be a great place to get an oil change. Not anymore, I took my vehicle in for an oil…read morechange, they called and said I needed a new air filter, cabin air filter and wiper blades. No I didn't. The air filter was just installed in January this year. There was absolutely no issues with my wiper blades. I turned down their suggestions and the price (for just an oil change) was atrocious. I did not receive a complete receipt, but didn't realize until I was back to work. I called to inquire and the person told me he must have forgot to give me the second page. No offer to send it to me, nothing. Needless to say, I will not be going back after using Kansasland for the past 8 years or more.

My van was in a wreck and undrivable. This was the towing company that picked it up. They were…read moregreat to work with in getting our items out and getting our keys fabs to them for the salvage company. Nothing but a great experience.

Towed my GMC with no issues. Helped me with a battery/ alternator issue by jumping my SUV…read more Polite and courteous. Good experience

Brian and crew amaze. tire appointment was scheduled online and they were expecting us. told them…read morewe had a TPMs light on the dash. ask if we wanted it fixed as well. yes, please. Customer service was top notch and the show room was clean!

not only did the staff especially Chris give wonderful customer service. He also quoted me $700…read morecheaper than another local business. Definitely will go back to Kansas land for any future work

Eric and his staff have been wonderful. We have used his Agency for quite some time on a rental…read moreproperty. Staff is very friendly and helpful.

We found this mid range suv at Premier for our daughter who is in college. We drove 2 hours to test…read moredrive it and decide if it was what we wanted. From the moment we got there, we had nothing but stellar treatment. We test drove the car and loved it. It had been detailed and thoroughly cleaned out before we even drove it. We were beyond thankful to Jordan and his staff for helping us . They went out of their way from the beginning to assure everything went smoothly. Even 2 months later while tagging our car, I touched base with Jordan and he was willing to go the extra mile to help me. We highly recommend Premier Auto!

I finally decided it was time to upgrade my ride, and I found a CR-V at Premier. I went to test…read moredrive it and loved it. Jordan was extremely helpful throughout the process! There were some minor issues with the car and they had it fixed quickly so I could take my new vehicle home. highly recommend!

Needed some work on my car done because a couple clips broke on my rear fender and I was terrified…read moreit was going to fall off on my way home from work. Took it to Paul and Josie and they took care of everything that I needed to make sure it didn't come off. Amazing customer service and the way they do anything they can to help you out is amazing!! Highly recommend if you need a tow or work done.

I can't thank Paul, Josh & Josie (and Peach's the dog) for all their help today! I had an…read moreemergency with my car (I live out of town) and they jumped in and got us taken care and on our way. Yes it cost me but it was so very worth it. Great company and wonderful people. Thanks again to all of you.

Kristi Keefer has been the one I call for all things insurance for years now. Even before she was…read moremy agent she was my contact in the office at Farmers. She has never let me down. She is always quick to respond and goes the extra mile for me. I would highly recommend her to anyone looking for insurance. Top Notch.

I received a call last week from my sister saying "You need to call your insurance agent, you have…read morewater leaking under your house somewhere." The alarm bells sounded off and I called Kristi. She was so helpful and understanding. She informed me on what I needed to do at that particular time, and also gave me things to think about in the future to prevent further incidents. I was lucky this time in which I didn't have to file a claim, but I have no doubt that I chose the best agency to service my insurance needs come claim time.

2013 was the year I moved out of my parents house and started attending KU after graduating junior…read morecollege. Apart of growing up meant that I needed renter's insurance for coverage at my apartment. I chose State Farm because their goals closely aligned with mine and as a renter this company is outstanding! As I continued to grow so did my insurance polices I began to cover my car and my life through insurance policies with SF. Eventually I got married and added my husband's car, not too long after that we felt it was only right to insure our home through SF since we had already been with them 8 years at that point. This year makes 12 YEARS! I want to be clear that my experience with this branch in particular will not group the entire company as a whole. Because I still believe SF is great company, it's just like "most franchises they all aren't the same." When I first started in 2013 - 2020 there was an elder lady in the office who really made me feel like family! When my car accidentally hit a deer in 2019 she advocated for me and did not let the body shop total my car. She told me I was in good hands and with her I really felt like I was. Unfortunately, I cannot remember her name, but I'm afraid she left during Covid or possibly retired? Fast forward to 2021 when my husband's car was hit and it took over 6 months to get it fixed, this branch was everything but a "good neighbor" and they were not there. We had to call the other insurance company to make sure the rental would be covered after SF refused to cover it after 30 days since that's what's in our policy - which I completely understand but to not reach out to the other company as the service we pay for every month threw us for a loop especially because he needed a car to get to work to make sure the service we weren't receiving could be paid for in full every month As I said this place is great for renters, car and life....but just find someone else when it comes to homeowners insurance. Unless you like paying thousands of dollars for a deductible and when you actually need something done they will hire an adjuster to come out and say "it's not that bad". I don't think I know anyone who wants to file a claim "just because". I don't know a homeowner who asked for their roof to be replaced for cosmetic purposes. It's usually because damage is getting inside the home and they want to protect their asset....but SF only wants to cover damage on part of the roof and suggested if there's another leak in a different spot just file a claim on that too. Took their advice and now they are not renewing our home insurance because we have too many claims?!! Sounds like a set up to me and after 12 years of never missing a payment and all the hoops I had to jump through this branch should feel really lucky I'm not countersuing for all the emotional and physical distress they have put us through this past year. Lexi Varner is the true definition of what a corporation is. No sympathy, no intention to actually help or advocate for clients in good standing, no desire to keep our services because when I said I would cancel or transfer to another branch everyone else in the office stated they would be "sad to see us go", but Lexi didn't bat an eye and was probably happy we wouldn't be "her problem" anymore. I acknowledged the fact that she was probably tired of seeing me last time I went in for a visit, because I was tired of driving 40 mins from my house with 2 kids 3 and under to discuss something you all can't seem to email or call me back about. It's something about women who are also a mother watching another woman struggle that really grinds my gears. As someone who worked in HR for almost a decade, our clients issues are my issues too! Every scenario had nothing to do with me, but since it was my job to find a solution I did every time! Super cringey that I'm not able to receive the same respect from an insurance company I used to speak so highly of. Again, I'm not blaming Stare Farm as a blanket company because I just transferred to an agency much closer to home and from the moment I walked in their doors they have treated me like I matter which is all I've ever wanted and quite frankly pay for! This branch in particular needs to get it together because out of all the life events that have transpired this past year this and the daycare situation are running a tight race as to which was more stressful. I hate writing 1 star reviews, but I hate being in these predicaments even more. I love that Yelp gives us this platform to share our personal experiences. I hope with this being the only review this company looks into the mission statement and aligns with agents who actually want the best for their clients and not their pockets.

Kurt is a staple in the Lawrence community! Watch for his smart car. Great place to beread more