We've been using MyPlace for 4 years. We feel our property is safe here. Anita is professional,…read morekeeps the storage and RV sites clean, quick to resolution, and is genuinely happy when good things happen for people. Truly, she is a boon when life happens and your stuff lands in storage. I have found the constant price hikes excessive. For this reason I have docked a star. Otherwise, one couldn't find a better storage company. And if you get a chance to meet Anita, take it! She's awesome.

They're raising the rates again!! I can't wait until my house is built and I can stop hemorrhaging…read moremoney into this place. Rates go up about twice a year, about as often as they switch management companies too. Save yourself the hassle and do your storage needs elsewhere.

Absolutely satisfied! Manager Rick is great and very nice. If anything changes he will let you know.read more

These folks are good people letting me know that if I need more time to empty my unit all I have to…read moredo is call. They don't want to take folks possessions and say they will work with you to get you caught up. I personally didn't have that problem yet I trust that they will keep their word. This is my second time I've rented from them and , if the need arises ,I'd do it again! I highly recommend these clean units!

Amazing staff. So friendly and helpful. Storage units aren't fancy but they do the job. Very simple…read moreand safe. Would keep my stuff here again for sure.

We rented a small storage unit from Arden Asheville Area Mini Storage. There was a discount on the…read morefirst month (half off). We rented for two months until a storage unit in our complex came available. The unit was clean, easy to access and convenient to our tiny apartment. The management are very nice and professional, its a family run business, no frills nothing fancy very reliable. I would recommend this unit and this business.

I was really pleased with the service from the Go Mini Asheville team. They were very responsive to…read moremy moving needs and so would not hesitate to use them again. I had the occasion to use one of the other storage pod outfits in a previous move locally and I was extremely disappointed in the whole process. Not so, with Go Mini. I recommend them highly!

Where do I begin? WORST MOVE EVER!! I had used this company for more than 30 years with little…read moreissue. We were moving from TN to SC, and needed 1 month of storage in between in Charleston. This move included the staff and contractors from Asheville, NC, Columbia, SC and Charleston, SC. I could post (literally) 100's of pictures displaying the trauma. I won't bore you. It took me 8 mos. to get everything repaired, replaced and/or compensated for a total loss. I was never given a "reason" as to what happened during our move. A detective I spoke with during all of this, after reviewing the damage with pictures stated, "I've never seen anything like it! Either Antifa came through the warehouse with baseball bats, or the tractor trailer carrying your things was involved in an accident and turned over!" It was absolutely heartbreaking. A custom-made sofa had to be completely reupholstered, a wooden doweled leg on a grandfather clock had to be repaired, and the working mechanism replaced in the clock (at MY expense). I had numerous chairs soiled, scratched, dented...some beyond repair! I had family heirlooms destroyed...the damage was unbelievable! 8 mos. of my time providing photos, working with upholstery shops, working with furniture repairmen, locksmith, etc. In the end, Smith Dray Line repaired, replaced and/or had to compensate me for thousands of dollars of items. They refused to replace the working mechanism of my limited-edition grandfather clock. They admitted to breaking a wooden leg completely off the base of the clock, but would not take responsibility for the working mechanism of the clock ($2700). A total disappointment! I would NOT recommend!

Buyer beware. Do not use this company. They engage in unprofessional, unethical business…read morepractices. Many expensive antique and sentimental items are missing. Almost every piece of beautiful hardwood furniture was damaged. Many boxes were crushed. The contracted origin driver was an expert at gaming the system that records prior existing damages. He commented on the excellent condition of our furniture and then proceeded to mark in his computer system damage that was not there. He did not provide the waiver of full value insurance. At somepoint, a signature was "cut/pasted" onto their form. They cannot or will not show documentation of when that signature was applied to the waiver form. There were issues with the contracted destination driver, as well. He was mostly focused on getting back home as it was his wife's birthday. As a result, the claims process is an unmitigated disaster. This company even had the nerve to close out my claim without notice because they hadn't heard from me in a couple months--I was taking time to consider my legal options. There are too many issues to address in this review. If you are considering them because of good BBB ratings, don't fall for that as I did. This company does not deserve the high BBB rating that it has.

We really liked this place at first, but then they basically robbed us of $200 because they did not…read morecheck their email and processed another months payment despite the fact we did not use the space. You would think they would have been cooperative as we tried to come to an agreement about a partial refund, but instead they were rude and hateful. Choose another place who aren't just out to steal your money. Follow up. She wrote the comment below to try to distract you. She did know me and my husband (it was under his name) and continued to do nothing to rectify the situation, so don't be fooled by what is written below.

Janet at Bonus room storage has helped us consistently while we lived out of state and my sister…read morehas been taking care of things locally. Janet made me feel I was the only customer. No detail too small or large.This is the ONLY storage I would use in this area! Thank you so much!

The best moving experience that I have ever had, hands down! Bobby and Jordan made a stressful move…read moreso much smoother. They were quick to respond and worked very hard (and efficiently). The price was more than reasonable. Such nice guys with great attention to detail. I would highly recommend them to anyone.

This company is wonderful! Bobby has the greatest demeanor - just laid-back enough to be calming,…read morebut he still makes you feel like your job matters, which really helps during stressful move situations. And, when it's time to move, he and his crew move! They helped quickly, efficiently, and carefully. As others have noted, the price was super reasonable. I love that I got to "support local" with their company, too! Can't recommend them highly enough - excellent quality and value. Thanks Bobby and team!