We had an extensive remodel done by AAA Remodeling - full kitchen and three bathrooms.
The short review:
We love our remodel - the update integrates seamlessly with our home - it's beautiful!
Would we hire AAA again? - Absolutely Yes.
Would we recommend AAA? - Again, Absolutely Yes. In fact, they've already started work on my neighbor's home.
So that's it. But if you like details, here is the long review:
The job was a collaborative effort. By the time we called AAA, we had designed and drafted the kitchen that we wanted and had a structural engineers report done. Kevin from AAA offered insight regarding our plans, what would work, what might be problematic but doable, and where we should reevaluated our ideas.
The kitchen was all the way out to the studs. Work included an interior wall removal, replacement of the patio door, building of a shear wall with arch, plumbing, electrical and lighting were rerouted and relocated. We were able to hide a needed support beam in the ceiling and installed new cripples. Finally custom cabinets and countertops built and installed.
The bathrooms were also out to the walls. The cabinets and countertops replaced with the same custom ones as in the kitchen. Two showers were replaced with Travertine walls and glass enclosures.
The costs were as expected. The original estimate accounted for two thirds of the final cost, with one third of the costs being incurred as the work progressed.
Some incurred costs we had control over, for example, we decided to have them do some additional interior painting, and we added on a water heater replacement.
Other costs we could not control. When the walls came down, we found out that the original construction was out of code (the above mentioned support beam and cripples). Once the city inspector sees it, it has to be fixed. Invisible defects are expected, but you never know what they might be, which is why it's impossible for them to be on the original estimate.
Overall things went smoothly, but I have to admit we did go past our completion target. Toward the end, when there was less to do, and things needed to be done in the right order, the right team was not always available. Small ding for that.
And there were a few things that needed to be fixed and re-done, but on a job this big, that's not a surprise. I found that when there was a problem then Kevin took care of it, without question or shifting blame. Our satisfaction was very important to him and if it wasn't right, it soon would be. His "no excuse" approach to the job furthered my confidence in him and in AAA.
Communication was great. Kevin was always just a text or call away, and he encourages input. When we had any concern, he took the time to explain what was happening and why.
And this rapport kept small issues from becoming big ones. At one point, we decided to move the oven over a foot. The plans still had it in the old place and the plumber put the gas line according to plan. Once call to Kevin and we were able to get the gas line moved before the cabinets went in and everything was fine.
It's now been done for over a month, and we are very satisfied.
In the end, we love the work that AAA did. They listened to us and they brought our vision to reality. We would not hesitate hiring Kevin and AAA Remodeling again. I trust them. Everyone associated with AAA, including every one of theirs subcontractors (and their employees), all exhibited a complete commitment to our satisfaction, and the end result is wonderful.
Highly recommended. read more