Sean and his team at Bob's Air Conditioning were absolutely fantastic! They showed up right on…read moretime, worked quickly and efficiently, and were incredibly professional from start to finish. Instead of pushing us to replace the entire unit like other companies tried to do, Sean gave us honest, clear information and smart recommendations that actually solved the problem by just replacing the AC not the furnace. We couldn't be happier with the new AC unit they installed. Our house is finally cool and comfortable again, and the whole experience was stress-free. If you need air conditioning work done in the League City area, do yourself a favor and call Bob's -- ask for Sean! You won't be disappointed. Highly, highly recommend! Thank you Sean and the whole team!

On time and clear on what was needed to be done to make our system more efficient. We have used…read morethem for our A/C and heating yearly check up.

I was without air conditioning for two weeks because the other companies wanted to over sell... or…read morethey were rude. Marlo treats you like family. I appreciate that. He is knowledgeable and walked me through everything he was doing. He answered any question I had. He spent his Saturday sweating over my unit. and there was always one more thing he had to check before he was finished. He was very thorough, making sure everything was right. If you want someone who will not only let you know whats wrong but also why and what will fix it...if you want someone who cares and treats you like family. Then you need to get Neighbors AC and heating out to your house ASAP! This company is great...I cannot say enough good things about him thanks so much, Marlo!

Marlo comes out promptly and solves any issues with our A/C in a timely manner. I recommend this…read morebusiness.

Weeks came out to replace my failing AC. Their service was Top Notch as well as same day service or…read morenext day, their professionalism and their Customer Service was Superb! You don't find these qualities in many businesses these days which is really very sad. This company really cares about their customers and their work. If you are not currently using them or do not have plans to use them, you are really missing out or just not doing your homework when choosing a company. You Will Not find anyone Better!

The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

Downstairs AC was not working. I reached out to Jeff at 8:30 AM and he arrived at 12:30PM same day…read more He took care of the problem in 40 Minutes and charged a very fair rate. He is not one of those guys who want to suck you in with a service call amount added on to the costs of the service performed. We have used Jeff for a number of years always great!!

Myself I have met Ackles just 1 time, but I have also heard from many that he is as honest as 1…read morecould be. He could rip you off just like WEEKS, and ALL THE AC& HEATING companies in the area. I know many people who have saved thousands of $$$$ having him do work for them!!!! ACKLES is the 1 to do your job!!!!

If you have A/C problems this is the company to call. It was recommended from a very happy friend…read moreof mine that also uses him. He left our a/c working better than ever. I would say this is the best a/c person we have ever used. He is so affordable! Thank you Ingle air & refrigeration John

I believe the guys name was John. He was cool. He got to my house the morning after i called. And i…read morewas up and going by the time he left. I thought he was going to try to sell me a new ac. But he didn't. I was happy. And i would definitely recommend

I called my home warranty company when my AC wasn't shutting off. They scheduled me with Falls AC…read moreand within 30 minute, David called me and said he'd be here in 15 to 20 minute. He was prompt and professiona. Had the part on his van and replaced what was broken and went on to check out both of my unit when he didn't have to. I would definitely recommend Falls Ac.

Absolutely horrible. They got paid to replace a compressor that was under warranty took my check…read moreand never heard back since. call a reputable company rather than these guys.

BUYER BEWARE - THINK TWICE BEFORE CHOOSING VANDERFORD AIR…read more I chose Vanderford Air because their website promises "Customer Satisfaction is our #1 Priority," "Quality Workmanship," "Honest Communication," and "Repairs Done Right the First Time." Unfortunately, my experience over the last three years has been the exact opposite. I purchased a brand-new A/C system in July 2023. Within a week, it wasn't cooling properly due to low refrigerant. The same issue happened again in 2024, but instead of finding the leak, I was told to spend more money on a second return. They installed the wrong return box, damaged my ceiling, and later I discovered they failed to connect the drain properly, causing water damage inside my wall that I had to repair myself. In July 2026, the system again wasn't cooling. The technician confirmed the condenser coil was leaking, even though I had complained about refrigerant loss since shortly after installation. When I spoke with Service Manager Dan, he claimed there was no history of my previous service calls until I provided documentation. Rather than taking responsibility, he dismissed my concerns and refused to let me contact the owner directly. After negotiating, I agreed to pay $1,200 because I was promised the leaking coil would be replaced and the incorrect return installation would finally be corrected. When repair day arrived, the crew wasn't even Vanderford employees--they were third-party subcontractors. They showed up with the coil but knew nothing about fixing the return box. While working, one of the subcontractors fell from my attic ladder carrying equipment. I was more concerned about making sure he was okay than Vanderford seemed to be. I requested a call from management and never received one. After spending thousands on a new HVAC system, I've dealt with repeated refrigerant leaks, poor workmanship, home damage, broken promises, and a lack of accountability. Based on my experience, I cannot recommend Vanderford Air.

I have used Vanderford for several years now because I thought I was getting honest care from them,…read morebut I was so wrong. Over the past 4 years I have spent over 20,000 with them only to find out most of what had been done is either useless or not done correctly. Every time I've had an issue they have sent techs out that eventually tell me I needed new coils, new dampers, new plumbing, to have my ducts cleans, and a new outside unit. I don't know a lot about AC so I take it as they are being honest and I just want my AC to run correct. But last year we invested 13000 in a new outside unit, by their recommendation, to fix the new issues we were having and things got worse after that. The house never really cooled correctly after getting the unit and I had humidity issues inside the house. They would send people out to look at it but I was always told things were great. Eventually the compressor in the brand new unit went out and even though it was less than 10 months old and under warranty I was charged 1400 to put the new one in for the "labor" costs. The issues with cooling and humidity continued after the pieces was replaced. I then decided to reach out to a new company to get their opinion on my issues and when the owner of the new company arrived he literally laughed when he saw my ac unit and the work that had been done. He asked who had done it because he wanted to call them himself and complain once he found out what I had been charged. He found holes everywhere in my duct work that had been coved with layers of tape after tape, Leaks around every new damper they had installed and several of the dampers had zero insulation round them and was allowing air to leave the system and hot air to enter. , thus causing my humidity issues and not allowing it to cool the house properly. He also said the compressor issue was because the unit they recommended I buy was not made for the system I have installed and it was overworking and will continue to go out over and over. I have attached pics of just some of the places where you see that they just taped over the issues. He said it was some of the worst ac work he has ever seen done by a "professional". We sat down and went over all the money I had spent with vanderford and what had been done for the money. I was told the majority of what I spent was not necessary if they would have just been honest with me and fixed the root cause of the issue to begin with. Maybe they were being dishonest, maybe their techs didn't know what they were looking for and couldn't find the issue, or maybe they just didn't care to fix it and kept taping the holes knowing I would keep spending money with them. Either way it sucks and Im kicking myself for the time and money I spent with them. The yearly maintenance plan is joke. Had it for 6 years and guys show up, act like they inspect your system and then recommend you buy something to make your system more efficient. FYI.. The new company fixed my issue in ONE day and completely redid the work that vanderford had done and my AC is running better and more efficient than it has in years. Vanderford had been trying to "fix" or "find" the issue for months. Thankfully I called them before the humidity issues vanderford was allowing to happened called mold issues or more in my home. Be careful what "experts" you trust or it may cost you thousands.

Dave and his company are 5 stars He's professional, knowledgeable and affordable. He is always my…read moreappliance company. He fixed my icemaker on my fridge. thank you so much

I called this morning and he arrived at my house by 10:30 AM. That's what I call speedy service! A…read morelot of people.