I had Allstate Insurance of 25 years. I NEVER used them for anything more than minor basement…read moreflooding, our deductible covered 90% of the costs. We had 80 mile an hour winds in 2008. Then we started having ceiling leaks (which ALLSTATE ADJUSTER SAID WE "HAD NO PROBLEMS with our roof"). Fast forward 2 months, one of the areas that had leaked caved into one our bedrooms after a heavy snow. We asked them for an estimate, ALLSTATE CANCELED my policy. We were under a financial dark cloud. My real estate business was a bust (2008) and we were down to one income. I had them 25 years. Since then weve fixed some of the leaks ourselves and got another insurance company. NATIONWIDE replaced our roof the first couple of months we had them. Sadly, they did cancel is a while later, I think we missed 1 too many payments. But kudos to NATIONWIDE FOR CLEANING UP ALLSTATES responsibility. I swore by Allstate for years, then again rarely used them. Not sure if this was a corporate decisions on the local offices call, but I am not a fan, I wouldn't count on them if you REALLY need help.

I've been with Allstate through Ken's office for 15 years for both my home and auto. In that time…read moreI've had a handful of homeowners claims and never had a problem. I primarily dealt with Becky who has always been quick to respond whether over the phone or through emails to my questions about my policies or claims. Recently when I had a tree fall on my house and had many questions about my claim everyone was easy to deal with, and helped get me in touch with the proper people both locally and with the national claims department for Allstate. I like that I am able to support a local family owned and operated business and they have never made me feel like just a number.

Having recently moved from Indiana to Milford Ohio area, I needed to transfer my insurance. I…read morerandomly chose Quintin Fleig, Olivia assisted me and smoothly worked with getting everything updated. My parents' insurance was State Farm; I've only known and used State Farm; all agents through the years have been stellar. With the legacy of my parents and myself; have appreciated over 100 years of personal service. They were "always there."

Great agency to work with! Competitive, knowledgeable and never pushy…read more Thanks Olivia!

Good Insurance agency, I've been with them for years. They have always been very helpful. I will…read morestay with this company. Verified client, just under 10 years.

This company is the one that is true to their name. acceptance Insurance is a company that has…read moregreat customer service and their agents are amazing. I didn't really know about the world of insurance but when I called in for a quote, I spoke to this lady named Miss Daisy and she explained everything and I didn't have to ask a question more. she explained my coverages and the difference between full coverage and liability. especially UIMPD. They have great low rates, shop the best companies that fit close to your budget and do it with passion. if you need insurance, want to know more about it, or just for a quick quote, call acceptance insurance and ask for Miss Daisy!

This AllState insurance office with Tommy Brand is simply outstanding! I have dealt with many, many…read moreinsurance agencies in my time and this one is by far the best. I first sat with Tommy when I changed my car and house insurance over to AllState. He took me through all the detailed options for each of the polices showing how a tiny cost option could give a great addition to the policy. He then set me up with an excellent liability policy. Since the initial consultation I have had to issue a claim which was effortless. We were able to walk in and explain what happened and he took car of everything. I have sent emails and called by phone and always had immediate feedback, even on weekends. Just to summarize, if you are looking for a new insurance company then look no further. Tommy Brand, AllState on Wards Corner.

I switched my auto and home owners insurance over to Tommy Brand with Allstate and he saved me $500…read morea year. He was very helpful and made sure I had all the coverages I needed. I am in real estate and I tell all my clients this story and I recommend Tommy to them to get their home owners insurance when they buy their new house.

I was in a hurry and needed my battery replaced. They were able to help me and get my out of there…read morewithin 45 minutes with a new battery. Thank you!

This place is super close to me and convenient so I wanted to give them a chance. I took my Ford…read moreF150 there over the time period of a year several times. Unfortunately, either while my vehicle was there or once I got it back every time there was some kind of ongoing issue that had been caused by them. Ranging from my interior wreaking of cigarette smoke to them breaking expensive parts on my vehicle and expecting me to pay to replace them as well as accepting jobs from me then not having the proper tools to complete the jobs. Wanting to give them the benefit of the doubt and opportunities to make things right I kept taking my truck back and explaining the issues. Eventually, it got to the point to where I was having to pay monetarily and with my time for their mistakes, and I wasn't OK with that. When I explained that what was happening and how they were handling things was not ethical nor professional, their solution was for me to no longer take my truck there. I agreed, but unfortunately that leaves me still dealing with issues that were improperly done by them after I've already paid them Thousands and will have to pay someone else again to fix the issues properly. Don't waste your money!!!

My insurance guy Mr.Mason was a great help. Also my insurance dropped over 100 in price on my…read moremonthly bill. Thank you State farm.

Allison and Ann helped tremendously with our roof claim. Their professionalism, service and caring…read morefor our issue was so greatly appreciated. Because of their efforts we are State Farm clients for life!

These guys are amazing. They are so knowledgeable and not only got us a great price but a great…read morepolicy with more coverage than our old more expensive policy. Recommend them to anyone.

These gentlemen were so helpful at our HOA Community Meeting. They educated us as to what was…read morenecessary to carry in our condo insurance policies. Never had that been available to us and what a surprise to most of us that we weren't sufficiently covered. Thank you Greater Choice, we can sleep more peacefully now!