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AAA - Newport

2.6 (5 reviews)
Closed • 7:30 am - 6:00 pm

Services - AAA - Newport

Life insurance

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2 years ago

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4 years ago

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3 years ago

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8 years ago

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AAA Downtown Cincinnati

AAA Downtown Cincinnati

(29 reviews)

Downtown

These guys are awesome!! I've come here three or four times now. It is usually because I destroy a…read moretire. Every time they've fixed my car right up and fast too. It's always by the next day and sometimes even the same day. This last time I just needed my tire patched and they did it at no cost, put everything back together within one day. Seriously good service.

I tried to start my 2020 Hyundai Tucson, when everything flickered. The vehicle failed to start,…read moreso I called AAA's Battery Service. The Tech came out, tested the battery and said it was good. He stated this would most likely be the alternator. Because of this, I had it towed to Columbia Hyundai, where I purchased it, which was $59.00. Columbia Hyundai had to do a diagnostic before anything else, which was $128.00. After their diagnostic was finished, they found it was the battery. They replaced the battery for $259.45. All together, I was out $446.45, because of AAA's misinformation. My wife contacted AAA and was told she or I would receive an email of the reimbursement form page to submit. We never did. I called AAA to find out what was going on and was contacted by "Member Relations" Agent. During this time, I was in the middle of a project for my building and had a hard time concentrating on the call. Long story short: The Member Relations Agent asked me to tell her what happened and I did. She then proceeded to ignore everything I had said, refused to reimburse me for anything, and said she would credit my account to renew for next year. Again, I was working on a project while she fast talked her way through this. I didn't think about what she had done, until I got home and realized I had been taken advantage of. This is AAA, and if anything, they are well known for watching out for people...not taking advantage of them. The misinformation they provided me, cost me $446.45 and they refuse to take responsibility. I was without my vehicle for 3 days and money. This isn't the AAA I had known through all my times I, my family or parents had been members of. I cannot with good conscience recommend AAA to anyone after what happened to me.

Henry Insurance Agency - Auto, home, business and life insurance in Cincinnati, OH.

Henry Insurance Agency

(4 reviews)

Hyde Park

Wow...just Wow…read more Eleven years with this insurance agent and I never filed a claim for the house or car. Paid all of my bills on time. I took a job in another state while my Husband has stayed at the house in Ohio. I changed my car policy to the new state, but kept the house insurance. Then the harassing phone calls and emails started - Is the house on the market, is it empty, how can it not be empty if you moved? Somehow they believed I needed to confirm every 3-6 months that my house was not for sale. I explained the situation a couple of time (was actually asked if I was getting a divorce - Yeah, they are that awesome at customer service). When I called and asked for the emails and phone calls to stop since I would notify them if I put the house up for sale as my policy required - THEY CANCELLED MY POLICY MID-TERM. Wow... Please save yourself the hassle and find an insurance agent that actually cares about you and does not harass you. Henry's Insurance Agency will probably cancel your policy for no reason too.

I'm really really happy with this agency. I had been with State Farm for 16 years and then they…read morejust couldn't handle me moving states. I had loved my previous agent but after moving I had a really bad experience. I was hesitant to trust another insurance agency but Henry Insurance treated me like family and I have been extremely happy with them. They found me a great rate with a great company. I did have to file a claim recently and it was so easy to do I didn't even feel like I was doing it. Car repair went great. I definitely recommend Henry Insurance to anyone in need.

AAA - Newport - insurance - Updated May 2026

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