I just renewed my insurance again with Dave Kelley's agency and it is due to his philosophy on…read moreclient care and the people he employs. When changes on policies come through, they call you to discuss changes and how I can benefit from the changes. I initially had a phone appointment with James who discussed the changes coming for my auto policy and gave me clarification on how these policy changes would affect me. He was great in explaining. I then set up an in office appointment because I prefer to pay in person and get some information printed for my review. I met with Lynn who went over these changes and assisted me with understanding these changes again. Lynn spent time with me and I was very comfortable with my coverage. These things can be complicated and you want to know IF I need this in case of an accident, it's imperative to be covered! James and Lynn are SO knowledgeable and helpful. I couldn't have gotten such a clear understanding of benefits without them. I am completely happy with Dave's agency. They are always there for me and I greatly appreciate it!

I've been holding off writing this until my mom was able to write to Dave himself personally which…read moreI believe she has now done. My parents had Allstate home and auto for 38 years and were with Dave and his office specifically for I believe at least 10 of those years. Their home on 52nd and Cleveland was flooded due to once again the city's terrible job of water management and the basement walls caved in, scaring them as elders terribly. The house was a loss. My parents were so upset and shook that I took over the process of dealing with insurance and the City of Milwaukee. Of course I was told that they didn't have flood insurance but when I asked about sewer backup insurance I was told by an agent that my parents didn't have that either.....My mom said it was never offered and this is the first time she's heard of it. Never the less, the agent I spoke with told me that if he were to "get in the Allstate car and come out to the house, it was going to be denied as a claim and their insurance would GO UP!!!" Mind you, they never made a SINGLE CLAIM in those 38 years!! To add insult to injury they never received so much as a phone call, email, letter, ANYTHING from Dave himself personally to say sorry for their loss. Thanks for 38 years of premiums though, right? I suppose this review will be put on the "have to download the app" like the one other bad review while the good reviews are there for all to see. Of course Allstate and Dave have been dropped since. Be careful of these insurance people folks!! Sincerely, John Treuden Jr

Peter is an amazing agent! He takes time to explain all…read morecoverages and even calls upon renewals to suggest coverages that benefit me!

Extremely arrogant. Provides no service of value. Worst…read moreagent I've come across in 50+ years of purchasing insurance products Better options available I canceled 5 policies I had with Allstate

Debbie has helped me out for years! I am grateful because she gives me multiple quotes so I can…read moredecide and feel good about it. She has good communication skills and gets the job done!

Confident that Frydach Insurance works to get me the best deal and plan for me and my specific…read moreneeds. Always available when I call for questions and clarifications. I like knowing I have someone working to help me so that I don't have to figure major purchases or decisions out on my own. They explain everything to make sure I'm clear on what I'm paying for. Would recommend!

Calling to set an appointment and clarifying what to bring was smooth. Parking was accessible. Nice…read morereceptionist and fine waiting area. The person that did my taxes seemed like she knew her stuff and I appreciated she asked for a second opinion from a colleague or manager a couple times. I think i was in and out with being compliant with taxes to IRS within an hour They gave me coupons to offer out. I've recommended Acc-U-Rite to 3 sets of folks now

First time here, I would do my taxes here every year for the rest of my life if I could…read more Don't have a printer at home? They'll print PDFs for you as part of their service. Much appreciated! Tons of regulars who have clearly been coming for years and are on a first name basis with staff. No appointments, walk in only, though you can wait for a specific tax preparer. I was in and out in 90 minutes, the actual filing was a breeze and my tax guy was so nice. I got a discount as a first time customer, and you get the same discount if you refer someone. They also offer drop-off and pick-up later tax services. They run a tight ship, made filing taxes a breeze.

I have been with Jeremy Brown for at least 15 years. I am very happy with the service with him and…read morehis staff. They have always been super helpful in helping me navigate the various insurance needs I have and do not oversell policies. I would totally recommend Jeremy.

Horrible customer service. They cancelled our homeowners insurance due to a late payment and now…read morewill not issue a new policy with full payment! Customer service attitude was totally uncaring and dismissive

I feel bad for those who have had negative experiences with Liberty Mutual home insurance. I read…read morethose reviews after a tree fell on our garage and worried about it. But, we had an excellent experience. We have had liberty mutual home insurance since 2005. They are the only company who will insure our home because it was built in 1850. They are also the most reasonable insurers. This incident was the first home loss claim we have filed. A tree fell on our house on a Saturday. We called emergency tree service first and then Liberty mutual. On Tuesday morning, the adjuster, Will, came to the house to inspect. He was very professional and understanding. He cut us a check on the spot for 1/3 of our policy limit. He added the tree service to his system so he could pay them directly, taking stress off of us. It took a while for us to find legitimate contractors. Once we did, I sent three estimates to Will. He reviewed them. I told him we were ready to start the work. Within three days, he stopped by our house with a check for the balance. On top of that all, he forgave our $1000 deductible because the garage ended up being way more expensive to replace than anyone could have guessed. My experience with Liberty Mutual has been nothing but excellent. He responded to phone calls and emails in a timely manner. I never felt abandoned or stranded throughout this entire process. Our rates only went up about $60 a year, which is nothing.

TERRIBLE EXPERIENCE with State Farm and this agency. Apparently it's a good business practice for…read moreyour auto insurance provider to make a clerical error that cancels your auto coverage, ADMIT the error was entirely THEIR fault after reviewing emailed Proof, Learn that you were in an accident, then refuse to correct their wrong doing and leave you holding the bag!!! Save yourself the headache by finding a coverage provider that actually cares about their customer, Pays Attention to Detail!!!, Values Ethics in their business transactions, and Stands by their word. I've always heard insurance horror stories from others, Never knew I would experience one first hand. Thank you very much State Farm, YOU EXCELL IN MISTREATING LOYAL CUSTOMERS !!! I'll be sure to continue share my experience to all that will listen!

Alex is a great agent to work with and also a great person. He'll go out of his way to assist you…read more I can't say enough good things about him or his business.

Janet,Janet,Janet!!!! words can't even describe the way Janet makes you feel so comfortable through…read morethe process!!! The communication, knowledge, details, and making sure you understand stand everything! Oh yeah, you can ask 100 questions.... And she'll and them!!! I was glad I switch, And WITHOUT PRESSURE! And so should you!!! Ask for Janet!!! you won't be disappointed!

Kind caring attentive and reasonable. Listens and finds the best value. Will review the policies…read moreevery year and tweak.