I needed passport photos and they were very helpful. Their selection of travel maps and brochure is…read moregood. The staff was able to answer my questions. I recommend you give this location a try.

Five stars if you're a "newbie" traveler who has little/no experience searching out flights, hotel…read moredeals, tourist "hot spots," etc., but if you have even the slightest clue what you're looking for and/or have access to the internet, one visit here will make you understand why travel agencies have gone the way of the dinosaur.... AAA offers GREAT road service, and I'm not arguing that at all!! They've gotten me out of a few tough jams, and they do have some pretty good travel-related discounts, but their travel agency is pretty much useless, and if you don't pay close attention, you'll pay a pretty high price for their uselessness. The Mr. and I are planning a trip "south of the border" for Christmas, and online searching left me a bit frustrated, so I thought I'd go "old school" and check this place out. First off, their hours are somewhat limited (Sat. 9am-1pm is your best shot if you work during the week) and although there were four people there (two at the check out desk and two back in the office) only one woman was offering booking services, while the second one sat at her desk and apparently was backing up the first agent (who complained the whole time about her slow computer!!) I got there at 9:15, and they were busy with one other person, who went from booking a trip to Michigan (other side of the UNIVERSE?!?) to looking into AAA cross country bus trips and (no lie) a future trip to Iceland...!! AAA has a good selection of brochures (though NADA for Mexico) and I thought I'd finish reading ALL of them before it was my turn, but sooner or later, I got my chance. We reviewed my plans, and I let the agent know what I had already found, and if there were any other options available. I think she went over to the same sites/info that I had already checked, and confirmed that there was not much more available... While I sat there, I saw the notice that AAA charges $30/person to book flights (with membership!!) and even charges you (if you take more than 1 hr) for their time to get info. YES, I do understand that their time is valuable, and POSSIBLY might use their services IF I were planning some sort of complicated, multi-point getaway one of these days... This day and age, the internet's your first stop for just about all of your travel research (AAA has a pretty good website itself, check it out...) and these brick and mortar locations are, (un)fortunately, not nearly the "one-stop" travel shop they've been in the past. PASS...

Great customer service! I had my passport photo done, and the girl actually cared that photo looked…read morehalfway decent.

Service was great! Recommend this store for auto service. Wait times are more than reasonable for…read moreany customer. Quality service all around.

Used Chris and Maureen Williams at Mach 2 Cruise and Travel to plan my London and Paris trip. They…read moregave me great tips and tricks for the trip. They were able to point me in the right direction for great and affordable hotels in convenient locations. I was able to get some good Airbnb homes as well during the trip, based off locations they suggested for me. If you are hesitant or don't know how to get to places, where to stay, where to eat, or what to do; I highly recommend these two on planning your next trip.

From the owner: Cruise Planners -- Mach 2 Cruise and Travel -- an American Express Travel Representative, is a…read moredisabled veteran owned full-service travel agency. We have a tremendous reputation for quality, service, and very competitive pricing for all of your travel needs. Our travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you. We have over 35 years of travel experience - across the US and around the world - one of the benefits of our military service. We specialize in ensuring veterans receive all travel discounts they are entitled to.