Best Service and Cost Effective Rates! We have been using Ritchie and Rose Insurance Services for…read morealmost 12 years. Perfect Service with Smart Informed Agents. They actually think about what would benefit you and what coverage you really need. It does not get better than this Agency. My father was an insurance agent so I do have some experience with what is Great Service.

Shasta Health Services was extremely helpful in assisting us in obtaining part B medical coverage…read more From the consultation through the purchase, Ross went out of his way to inform us on availability and guidelines pertaining to our specific situation. Highly Recommended! Thank you so much!

Took a flustering situation and made it so easy in under a half hour…read more All signed up and covered. Pre or post Medicare age. We were losing coverage and needed some help understanding our options. Got a tailored plan based off of age, income, employment status, medical needs, dependents, preferred DR's and Hospitals, typical insurance usage, prescriptions, etc etc. I was told before I left, if I had any questions or issues arise along the way, to give them a call for anything related to our plan, coverage or billing. So the excellent service didn't stop at the point of making the first payment. If you are lost in a sea of plans, make your appointment! Thanks for all your help yesterday Marci !!

Our representative Jacob Cox is a knowledgeable professional that answered all questions and found…read morethe best solution for our situation. Definitely worth considering.

Zach and his team care about their customers and local community. They are honest and transparent…read morein their products and pricing. They have always answered my questions and provided assistance when I needed them. Highly recommend them for all of your insurance needs!

Jovannah.A.Figueroa was the most polite and knowledgeable person that I had ever met in this…read morebusiness. Outstanding customer care She is a awesome asset to your company. Hope she's paid well. If not please consider.

Just an update: go to Hertz or some other rental car company. This place cannot get it together…read more 45+ minute wait. Unreal. It's impossible that a business continues to run this poorly week after week after week. Something has to change. Ill be going to Hertz from now on. I will NOT be coming back here again.

My husband and I came into down via Sacramento International Airport a couple of days ago. When we…read morewere down there, the first car that we tried was full of cigarette smoke, being that I have such an asthmatic/allergy to cigarette smoke, I asked to be switched. The gentleman there was kind and gave us a small Subaru( but said it was mid-size) and it was ok. Got us to point A to point B. We could feel every bump in the road and the seats were super hard. But, we were grateful that God gave us a car to help us get from point A to point B. Then this morning, it was raining; so we started to use our windshield wiper blades, and realized that one of them didn't work. Seeing out of the windows while it is raining, would be a definite plus. So we stopped in at this budget here; and a gentleman named Mike, helped us out and got us a RAV4. Switched us out quickly which we were thankful for. Now we had to fill the other tank up, and we did as we promised. So now we have a comfier vehicle, one that sits up higher; and we don't have a vehicle that we can feel every single bump in the road. So next time you are at this Avis/Budget place, ask for Mike. Super nice and awesome gentlemen!!

An upgrade is only an "upgrade" when it has perceived value to the customer…read more I reserved a vehicle to be picked up on 9/09 and returned on 9/15/18 and when I arrived at my scheduled time to pick up said vehicle I was told, "Sorry, we only have this left, take it or leave it." Well I had reserved a full-size car what I got stuck with was a mini-van and I was told it was an upgrade. Nope, sorry, not sorry, I don't need a buttload of seats . . . but got stuck with it b/c I was told, "Take it or leave it!" I figured, crap, I can deal with it for a few days as I was on my way out of town. Well, I returned into town on 9/12/18 and began trying to call the local office around 2 p.m. to trade this sucker in as I had paid for a full-size car thru 9/15/18. No one would answer the phone at the local office and I kept getting forwarded to the national customer service line. I did speak to someone at the national office and was told try calling the local office again. WTF? Okay, still no one answering - and don't even try to do anything at an airport rental location unless you have some sort of plane ticket confirming that you actually traveled - WTF x 2 !!?? So after various unsuccessful tries at contacting someone from local office again that I rented it from I tried on-line chat with Budget national office, and they told me to call the 800# and have them deal with it...UGH!!! Well, still SSDD. Fast forward to Thursday, SOS and didn't even drive the thing, beast, monster gas-guzzler. So now it's Friday morning and was hopeful once again and called the 800# for Budget customer service and was told by Jose, "Sorry but you need to talk to the location in which you rented the vehicle from." I wanted to say, "Listed here Jose, I am unable to contact them as they're not answering the phone." Jose had suggested I drive up to the location and see about exchanging vehicles that way - double UGH!! I don't want to drive all the way up there for bupkiss, zilch, nada b/c this thing gets shit gas mileage. So I'm stuck and it sucks - I've paid for a useless rental until Saturday 9/15/18 but I'll be damned if I return it early out of mere principle. DON'T RENT FROM THEM is my advice - you'll have your car that you reserved early jacked right out from you and may not have anyone to assist you in getting another more acceptable vehicle. What a load of BS! An upgrade is only an upgrade if they're is some benefit for the renter. This is more of a punishment to me than an upgrade period. The gas mileage sucks and oh yeah, it's a fricking minivan. (No offense to the mini-van or those who own one, but if I would have wanted a minivan I would have purchased one or at least reserved a minivan.

My experience was exceptional customer service. Nancy helped get me the best price for my monthly…read morerate. She was very friendly and professional. I highly recommend this company and ask for Nancy! Friendly, professional, extremely helpful and accommodating.

the Redding branch next to goodwill, the office lady dropped my sr22 after I said I needed it, she…read morestated she would add it back on just in case and then didn't. and I lost my license cuz of it and since I don't have a license I lost my job and now I can't pay for my car that I paid the policy for a year on. thanks so much!