Positives, showed up on time, and demonstrated black mold in my furnace system. This was not…read moreservice from Maven Air Care, but a subcontractor service. Pricing was iffy, offered 50% off to $400, then multiple add-ons attempted. Many attempts made to renegotiate services stated in email as covered. Vents left unsecured and no cleanup. I ended up paying $600 plus tax for incomplete duct cleaning and a treatment alleged to kill the mold within system.

Love these folks. Professional, courteous, friendly, prompt. They installed our HVAC system and…read morewater heater, and we've had them out on a service call also. Can't ask for better service. Definitely recommend Lee's. Too notch service!

Honest fair prompt and doesn't try to oversell you. No scare tactics here Have used him for rental…read moreproperty home and several relatives houses. Would not use anyone else.

This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

My A/C was out for over a week when I called. Mr. Elsass sized the equipment up to a 3-ton unit and…read moreit still was a great price for a well-known brand name machine. Josh and Aaron were the installers, diligent and professional. Good folks at the office to handle my calls. I highly recommend Elsass.

Martinov replaced our AC at a price significantly lower than multiple other quotes. The work was…read moredone promptly and (so far as I can tell) very well. We then needed to have them come out for an emergency furnace repair this winter. Not only were they there in less than an hour, they also were able to make the repair (cleaning the flame sensor) without any unnecessary charges or hassle.

So when you're looking for an HVAC contractor/ repair facility, what's your ideal?…read moreMine is one who is honest, has the customer's well-being driving his recommendations, is conscientious, fairly priced, and "owns" his work. I don't think I can say enough positive about this firm or it's owner. My whole house air conditioner's compressor died. He said he could replace the compressor, but this is the last year parts would be available for this unit, ( it's gotta be 25 years old.). It would cost about half of what a new unit would cost, and any future repairs would likely not be possible. We went with the new unit. The next day my house and yard were swarming with HVAC guys. One team replacing the unit outside, the other in the attic removing the old coil,evaporator pan, etc. and replacing them with new. There were, at various times during the day, two company trucks and three private cars parked in our drive, all engaged in the job. Finished in one day, a technician dropped by the next day to check out how things looked in the attic, ( I found out later it had to do with the drainage of the pan and such.) Unfortunately as we had just experienced a huge rare August cool-down, we hadn't turned on the air as of the time of checkup. The next day the heat returned the air went on and all was well until my wife went through the room below the newly replaced coil and pan, and the ceiling was dripping water and sloughing the plaster topcoat from the ceiling. The evaporator pan was not draining properly. Despite the fact that it was about 8:20PM, the contractor raced over, rigged a temporary fix to drain the water outside, and said he would take care of the cost of the repairs. The drywall guys are scheduled to come Monday. So this contractor knew enough to do a drainage check the day after the install, but as luck would have it, the check took place before the problem could have appeared, due to our not having turned on the air, and rather than trying to turn the "finger of blame" towards me for whatever reason, he was appreciative that I wasn't yelling and screaming about the damage, and just said he'd cover the expense. Kudos to him and his upbringing for being honest, forthright and acting with integrity regarding the entire affair. He's definitely my "go to" guy!

My air stopped working and they were here within a few hours and took care of everything. Friendly…read moreand efficient and the price was less than expected. Always a good experience with this company.

Unfortunately we were referred to this company by friends. The technician came into our home put a…read morepart on that we did not need. Left our home with an audible gas leak - per the gas company that had to come out immediately after the technician left. We attempted to make a resolution with this company their response was "they are not making any money off of this". Not making sure our home was safe. My husband drove the part to their office. They did refund us 89.00. We have video of the entire technician stating that its all good fixed. Be very very cautious when choosing this company.

Choice Air is absolutely fantastic! They are a local, family owned company, and I am beyond…read moreimpressed with the service I received. My air conditioner is a complete dinosaur, and I honestly thought I was looking at a huge repair bill or even having to replace the whole system. Instead, they came out right away, found the problem, fixed exactly what needed to be fixed, and had my air conditioner blowing ice cold again. What really sets Choice Air apart is their honesty. They never tried to sell me a new system. They never tried to talk me into buying a maintenance plan. They simply fixed my air conditioner, did the job right, and charged a very fair, affordable price. Finding a company like this is rare. They are professional, knowledgeable, dependable, and genuinely care about their customers. If you need heating or air conditioning service, don't waste your time calling anyone else. I highly, highly, highly recommend Choice Air. They've earned a customer for life!

Choice Aire came out promptly and gave me a fair price for some duct work. Guys, Brandon and…read moreBrandon did a great job. I will definitely keep them in mind for a furnace or ac when the time comes.

Falls Heating used to be pretty good, but they recently got bought out by Sal's, which is owned by…read morea private equity company. They let most of the Falls employees go on the first day. Their primary goal is to make money, not help you get your furnace running to warm your children or get your AC running to make sure grandma doesn't end up with heat stroke. Make money. That's it. Choose wisely.

This company may be the worst overall service company I have ever experienced and for sure the…read moreworst HVAC company in Northeast Ohio. Their reviews say it all, they have no clue what they are doing, their support and customer service is non existent. They did the HVAC in my new home and it's a train wreck, trying to find another company to hopefull get it all fixed.

Last winter, my furnace was making noises I wasn't used to and being the worrier I am, I feared my…read morefurnace was on its last leg. I called the big name, highly advertised, HVAC company for a tune up and they told me not to "waste money on any more maintenance, because it's on borrowed time." That company quoted me a price to replace it and that forced me to shop around... and I'm so glad I did. A buddy of mine gave me Bobby's (owner/operator of East End) number. I called him out to my home to get a quote for a new furnace and ac unit. He was on time, polite, and genuine. He took a genuine interest in our life and our needs (became obvious on his next visit 5mths later when he came to upkeep our old unit we almost replaced. He asked for updates on life events we shared on his last visit ) He looked at our set up and was very reassuring as we had more life out of our furnace! He didn't scare us into a sale, he only sold us on himself, his work, and his price ($1k+ cheaper than his competitors) Overall, I recommend East End and Bobby very highly. It's hard to find someone who is honest AND provides exceptional work. Your search stops with East End.

Great company! Fast service, went the extra mile to make sure that my furnace was properly working…read moreand heating! Very knowledgeable asked questions and he took the time to show me the ins and outs of how my boiler works. Prices are extremely fair and was there within a few hours of contacting will being using East End in the future!