Erwin is one of the most knowledgable rug merchants i've dealt with , he's honest, and knows about…read moreevery one of his many many beautiful rugs. I have always spent a lot of time when purchasing my rugs because I am so fascinated with the history and the different types of rugs.

The owner of this store is incredibly knowledgable. We have purchased several lovely rugs from his…read morestore and been pleased each time we sought his advice/made a purchase.

After looking for new rugs at a few places, I couldn't find what I was looking for. While sitting…read morein the parking lot of a well known oriental rug shop, I yelped, oriental rugs and That's how I found Amir. I have no idea how I never found them before! I hit the GPS button and found my new all time favorite rug shop. I was taken back at first on the number of rugs they have in stock, about 6,500 rugs! I found a few I liked and several I loved. The next day my husband and I went back to Amir and bought not one but two new hand made rugs.

Wonderfully large selection and an incredible attitude towards wanting to find something for you,…read moreHOWEVER, when you have explained what you want clearly and directly they continue to show you what you have said plainly you aren't looking to have. When it finally became clear to them I wasn't wanting what they were showing me a free for all ensued suggesting I purchase this or that for areas I hadn't even mentioned needing an area rug. Then I could buy smaller scatter rugs for gifts. Pushy! Very pushy. Don't listen. Questions from multiple employees and they don't listen to the answers of each other's questions.

We recently built a new home in a completely different style than our previous home; transitional…read morevs farmhouse. Fully open floor plan, miles of hardwood. I was sure of the furniture, but with 3 dogs, I certainly wasn't spending for fine wool or silk in every area. The two salespersons I worked with at Capel Richmond were stellar. They spent hours with me "trying on" different rug styles and colors against photos of my furniture. They dropped anything I asked to see without hesitation. They guided me to options that work for us without feeling pushy or "managed". They helped me mimic more high style expensive looks with dog-friendly materials. The showroom is neat and organized, and large enough to get a sense of the carpets. While the "on hand" selection is a little limited, they represent everything available on the website very well. You can at least view a style or manufacturer in one size and order the other. One of mine that was not in stock took 6 days or get to the store. That's incredible these days. I did a lot of shopping for this house. Every room is new. These folks were the best of the bunch. Sales is a craft, as is design, and they do both well. Oh yeah, did I mention that the rug every room is absolutely what I wanted in there? It is. Zero compromise. Good Job, Capel, we'll be back.

We dealt with Amy Majors the whole time and it was a great experience, she spent a lot of time…read morehelping us find the perfect rug with with her eye for detail. We came in just to look hadn't really determined what size would work but after determining the size that would work she let us know a rug we would probably like that had just come in and she was right and we came in and bought it. There was a large selection of all sizes and prices and our 9x12 came at a great price and being Memorial weekend we received 15% off Great experience !

Just got back a small rug I dropped off about 3-4 weeks ago for a cleaning and some restoration and…read moreit looks great! Last Christmas, while rummaging through my partner's parent's garage, they wanted to get rid of a small 3 by 4 Persian rug. It was all rolled up out of shape, had a very strong musty smell from being in a smoker's house previously, and just a bit shabby from being abandoned in a non-climate controlled garage for years. I swooped it up and hoped to get it cleaned and fixed for use. I procrastinated for a few months (well, almost a year!) about dropping it off for cleaning since I was afraid it would be very expensive just for a cleaning and dreaded whatever quote for repairs would be. After doing some research, I found CL on Yelp and browsed their site for a bit. Everything was clearly laid out in term of prices and services so I felt comfortable moving forward with the cleaning. I swung by store to drop of my rug. They quoted me a $25 minimum cleaning fee since the rug was small, and recommended an odor treatment for an extra $5 which I agreed to. They examined the rug and recommended that the ends get re-threaded and the backing getting reinforced with leather to prevent further curling that thad already set it. They also noted that some of the dye had started bleeding and warned that a cleaning may make it worse. I figured I had nothing to lose so I was OK with that. They didn't pressure me into getting anything done just yet, offered to do a cleaning first to see how the rug turned out and we could decide then. About two weeks later the cleaning was completed and a got a call from a lady who said that they could move forward with restoration if I wanted. I came by again, took a look at it and the cleaning had actually improved some of the curling and asked them which repair would be most beneficial right now as I couldn't afford to do everything (it was $110 for the re-threading and $160 I believe for the leather reinforcement). They recommended the re-threading since the rug was appearing to be unraveling on one end; I agreed to that. Another two weeks passed and I got another call saying the restoration was complete. The rug looks great and the re-threading also helped some of the curling issues, but eventually I imagine it'll need further work but for now, it will do! The staff was friendly, but straightforward and you can tell this is something they really love doing and put effort into. Should I come across anymore abandoned rugs, I will definitely come back here.

Highly professional and nice folks repaired and cleaned my favorite oriental rug. The customer…read moreservice started with the initial call. They were helpful, explaining their cleaning and repair process. They were very up front with the costs and I got my estimate quickly. It was easy to set up pick up and drop off at my home.The pick up and drop off service is excellent. The fringe repair and edge repair is like new again. The worn spot repair is perfect again. My rug looks like new again. They were able to get my rug back a couple of weeks ahead of schedule. I am impressed with their services. I highly recommend Christian Lorraine.

In settling an estate, I came across several oriental rugs and was clueless as to their value, if…read moreany. Mark was amazing in determining origin; colour; material; etc. What a talent and truly an art to be so well versed in the field.

From the owner: Hand knotted carpets from nearly every country that weaves rugs.read more

One of those places you go to and get lucky some days- fun place to check out. Nice sales team.read more

Well, no recent reviews so here's one ! We really enjoyed shopping here yesterday. Bought several…read moreitems. Love how the tag works:) I am happy with my new bedside table and piece of artwork!!!

Professional staff from sales to install, great company!! Picked the carpet, set an install date…read moreand they were in and out in no time!

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

*This review is solely for the carpet cleaning aspect of the business*…read more I recently took 5 or 6 of my parents rugs to Shala for cleaning and they did a fantastic job. I walked in and was warmly greeted by a young man (forgot his name, but he was very nice) who helped me drag the rugs out of my trunk. He gave me an estimate on how much the rugs would cost to clean (charge by the sq. ft.) and also told me they could fix the fraying at the end of the rugs where the vacuum had done its damage. Considering my parents have had their rugs for 30 years, it was worth having them fix the fraying so that they'd last at least another 30 years. I also happened to casually mention that my parents had 3 or 4 giant rugs that were too big to fit in my car, and I was told that they would drive down to Hampton to pick them up, clean them, and then bring them back. That's where Shala got it's 5th star from me. All i could say was, "please and thank you!" The first set of rugs were cleaned and returned after about 3 weeks, and the larger rugs should be returned in the next week or so. The smaller ones look great, the damage has been fixed, and I'm confident the large rugs will look great as well.

This is my go to carpet cleaner for my oriental Turkish carpet and flokati rug, also from Turkey…read more They once took mine for cleaning when I took a 3 week country tour. Just recently they took my flokati again for cleaning. Easy pickup and return. Peter and his team are easy to communicate with and schedule all you want. Quite reasonable pricing. I consider these few gems I own like treasure and I only trust Shaia. Thank you all again.

WOW!!! We had so much fun. Excellent attention to detail and lots of support! This is so fun. Grab…read morea buddy and take a class. You will enjoy and it's easy!!!

What a great new activity in Richmond! My sister and I went for our weekly sister day. We were…read moregiven amazing instruction and really felt supported throughout the whole rug making process. We went for the mini rug class which was a great introduction to tufting. Once you get used to the amount of pressure you're supposed to put on the tufting gum, it's easy! Next time I will for sure opt for a bigger project. It was a great time!

Stopped by this past weekend and I am happy I did. This place is amazing and I will definitely come…read moreback every time I come back to Santa Fe. Their selection is phenomenal and very high quality. I could not believe I was able to buy the items I did. I feel very lucky and fortunate to have found this place.

Moving here a year ago we were eager to find a few special pieces of antique furniture for our…read morehome. We love shopping at House of Ancestors! The owners have a great eye and mix vintage furniture and decor from Europe, New Mexico and South America. This store should be on anyone's "must see" list. Be sure and note their new location.