I would absolutely recommend you find anyone else to deal with as your customs broker I contacted…read morePatrick 8/19 regarding the import of two Maine Coons from Russia, I was not told by the breeder that I needed a customs broker until the last minute so I frantically called around in an attempt to find someone who could get it done on short notice. When I got ahold of Patrick he assured me there was still enough time to get everything accomplished so they would be released a few days later upon arrival. I sent all the paperwork and never received a response that day, so I called the next day to ask if it was received to which he said no and that he hadn't contacted me because he assumed I decided to go with someone else. I explained that was not the case and I had in fact sent all the requested information. I then proceeded to forward the email that I initially sent and got confirmation that all was good and the kittens would be cleared for release upon their arrival that weekend. I was told and I quote in this email "paperwork received will advise updates as available" Cut to pickup day hours previous to pickup. I had never received any updates so I call and no one answers, then I send him an email regarding pickup and he emailed back almost two hours later (right before I was heading for pickup) that paperwork had been filed and will update as available. I arrive to customs and let them know why I'm there, they let me know they have nothing one file and haven't even heard from the customs broker. So I call again several times and receive no answer. Then after waiting almost two hours at customs while my poor kitties sat in the customs warehouse in 86 degree summer heat with no water left in the bowl I finally sent another email which is responded to by Aldina instead of Patrick that they had filed everything and they would advise when they had updates. Finally after around 3 hours of waiting at customs my kitties were finally released dehydrated but luckily still alive. The real issue here is when I initially spoke to Patrick he said the kittens would be released immediately upon my arrival to customs and it seems he and his team didn't even bother to start the paperwork until they had already arrived. Extremely unprofessional behavior. The best part is I never received an apology or even an acknowledgment that everything was done until 4 days later when I get the invoice from Patrick. I asked how I could go about paying said invoice and then emailed him back with the credit card information. So imagine my surprise when checking my spam emails today to see a threat of legal action for an unpaid invoice that I sent payment information for several months ago. I responded to let them know exactly that and then proceeded to resend the credit card information (hopefully they actually receive it this time seeing as they seem to have trouble with emails) Long story short, they aren't worth the trouble and if I ever make the mistake of importing something again I'll know better to go with this unresponsive unprofessional customs broker.

Most people that I talked to were very nice and helpful, with the exception of a couple drivers who…read moredidn't speak great English so it was a harder to communicate with each other. Price was reasonable and I was able to do guaranteed pickup and drop off on scheduled dates which was very helpful as I moved across the country and had very specific dates. I did feel pressured to book quickly in the beginning which only added to the stress of moving. My car was picked up and dropped off on time and without damage so I'm grateful for that. The biggest issue I had was the lack of communication from Montway to the dispatched carriers. My carrier was changed three times, which is fine and didn't bother me, but Montway did not effectively communicate these changes to all the carriers. I ended up getting calls from several different drivers on the day of pick up so it was very unclear who would actually be picking up my car. Overall, my experience was fine and the goal was achieved, but it could've been better.

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

New teams. After 3rd experience with Jays. New crews are terrible and so was J when I called to…read morecomplain. They are the worst! Had to call the office, crew refused to use blankets because they were not ordered. Ransacked the house moving. Threw crap in boxes sloppily. My last move with Js. Would give a negative review if possible.

This company is horrendous. Broke my expensive TV, lied about it, and then wouldn't reply to ANY…read moreattempts to resolve the solution. They are completely unprofessional and they are liars. I had to come completely out of pocket to pay for a TV that they broke. This is not a Better Business Bureau company, avoid at all costs.

I would 110% recommend Bicycle Paper Designs for anyone who needs to get invitations, places cards,…read morethank you notes, signs etc. done. The owner of the shop Cyndi is the most amazing designer you will come across in the area! She offers suggestions, guidance and so much support when you are deciding on what route to go. I was so stressed about planning my wedding, but Cyndi was there for me every step of the way. She did everything from my invitations to my programs, to my thanks you cards. Once I met her, I knew she was the best choice for the job. Not only are Cyndi's prices competitive and fair, she is so responsive! Cyndi was even texting and emailing me back while she was on vacation. I am so happy with her service and recieved so many compliments for my invitations from my guests. Thank you for everything Cyndi!

From the owner: Bicycle Paper Designs Invitation Studio, specializing in printing and designing invitations for…read moreweddings, quince anos, and special events. We're dedicated to providing invitations that are affordable and are your unique personal style. We help transform paper into a stunning first impression, setting the tone for a beautiful and unforgettable event. We offer Acrylic Invitations, Acrylic Signs : Laser Cut & Glitter Invitations: Pocket Folders & Petal Folder Invitations: Velvet Invitations & Velvet Envelopes : Specialty Shaped Invitations - Arch, Circle Invitations: Belly Bands : Vellum Translucent Invitations: Invitation Boxes: White Ink Printing: Flat Ink Printing: Foil Stamping: Letterpress: Thermography : Belly Bands With & Without Tags : Custom Wax Seals : Envelope Addressing and More!