I have since moved from Arkansas, but for 13 years I had an exceptional relationship with Village…read moreInsurance, and John Vorisek specifically. Service/responsiveness is second to none and John has, along the way, steered me to coverage with alternate carriers, that saved me a bundle, all of which he initiated. I can unequivocally recommend John Vorisek and Village Insurance.

From the owner: It takes a village Servicing Northwest Arkansas for over 60…read moreyears

Avoid This Agency - Five Years of Loyalty for a $0 Payout…read more I have been a loyal policyholder with Shelley Parson for the last 5 years, watching my premiums steadily climb year after year. I recently had to file my very first roof claim, only to find out they dated my roof at 44 years old in their system. When I originally took out this policy, I explicitly told Shelley that the roof was 10 to 12 years old, exactly as my professional home inspector had verified. Because of their massive dating error, depreciation and an insanely high deductible kicked in, leaving me with absolutely zero money to help with the replacement. To make matters worse, the customer service has been insulting: The Audacity: Shelley actually told me that once I pay out of pocket to replace the roof myself, I should "be sure to let them know" so they can cover it moving forward. The absolute gall. The Brush-off: She claimed she would "look through her records" to see if I ever followed up with proof of the roof's age 5 years ago. We all know how that goes. Because of this pending claim mess, I feel stuck with her for the moment while she continues to pocket my rising premiums. Do yourself a favor and find an agent who actually keeps accurate records and protects your investment when it counts.

Shelley is the best agent and makes the claim process easy and as stress free as possible. I have…read moreall my business and personal policies with her. Josh M.

Keith from the claims department is so freaking rude. He needs to learn how to speak to the public…read more If you have to do a claim and he is the one doing it, you might want to a request someone else. I Guess progressive doesn't care how their employees talk to clients. But he need to be put in a office doing something that doesn't have to talk to the public.

From the owner: Progressive Authorized Agent Professional Insurance Group is your local Bentonville insurance agencyread more

literally the worst insurance company EVER. my granny filed a claim with her roof that has very…read moreobvious hail damage and they said there was nothing wrong with the roof. fast forward a few weeks later they sent her a letter through the mail giving her a list of things to fix before they could go any further (the roof was one of them) so they acknowledged that the roof needs to be replaced and then they told her to paint the windows that are outside. just lots of silly reasons that aren't important at all. They don't want to fix anything or give you money to fix anything. 0/10 would not recommend to my worst enemy. Theyve cause my granny lots of stress so now I'm trying to help her gather the money to help cover getting a roof replaced which Is going to be almost impossible. Were dropping them completely and getting a new insurance.

Great customer service! Very helpful with a resent claim. I highly recommend!! I have been with…read moreJustin and his staff for many years and will stay with them.

AWESOME customer service! I would recommend this group of agents to anyone & everyone. They go…read moreabove & beyond to help their clients, even brand new ones (that have only been establish clients for a couple weeks:) thanks guys!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Bentonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Bentonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Bentonville today.

Expensive rates and annoying calls / emails…read more I've been with Allstate for over 10 years, but after comparing rates with competitions, I switched to another insurer (I pay HALF the price for exactly the same plan for my house and 70% for my cars). I had one claim with Allstate ($4,000 for both parties) and I had no problem with being reimbursed for the expense, so I like the quality of service. Another issue with Dan is constant emails /phone calls / letters that are sent even after I requested to be removed from the list. I just got an automated phone call from Dan, thanking me for being a valued customer; I switched over a year ago!

I transferred my Allstate service from across the country, and there was a lot of red tape to wade…read morethrough. Fortunately, these guys took care of everything (even little problems that crept up) all on the same day I made a request. Very reliable and efficient people. Very happy to have found them!

One person with American National Insurance hit my New Car on purpose and then he took off. There…read morewas another person in my car. Thanks God It wasn't my Baby. I called the police and I reported it. After that I got the other person information by a Police officer. I called American National Insurance to make a claim. Guess what? The other person who hit my car lied to American National Insurance saying that I was the one who hit his car and took off. American National Insurance denied my claim. I do not recommend this company at all.

From the owner: As a multi line agency, we work diligently to help our customers find solutions to their personal…read moreand business insurance needs. Call us today. (479)271-6223

Great Customer service, they went beyond my expectations. Also very nice, clean place from the…read moremoment you walk in they make you feel welcomed.

From the owner: Our mission at the Karen Williams State Farm Insurance Agency is to provide our good neighbors in…read moreRogers, Bentonville, Bella Vista, Springdale, Fayetteville, and the surrounding areas of Pea Ridge and Centerton with quality insurance and exceptional customer service. Call us or stop by our Rogers office today for a free Auto, Home, Renters, or Life insurance quote! License #: AR-100110227, LA-852009, MO-8376200, TX-2500497