We bought our suitcases here a couple of years ago. We use them a lot and the suitcases are still…read morein a great condition. The prices were great as well. Eventually we'll be back to buy a newer collection! Thank you!

Can't say enough about how pleased I was with my experience in this store. I was having an issue…read morewith a Samsonite product I had purchased at another store. I stopped in just to ask a question regarding repair/warranty policy. Corey (store manager) offered to take a look at my suitcase. When I returned with the it she quickly found a problem and without question offered to replace my suitcase. Within 5 minutes I was happily leaving the store with a brand new suitcase. I travel 45 weeks a year and have Samsonite suitcases with excess of 500K air miles on them. I have been very pleased with all my Samsonite products and now having had my first problem with a piece of luggage that probably gets more wear and tear in a month than the average piece gets in a lifetime am more than satisfied with their customer service and warranty policy.

I have a piece of luggage that is well over 10 years old and it's been on planes, road trips and…read morecruises. Finally the wheels gave out. TravelPro no longer has the parts available, so I started calling authorized repair shops. The folks at Luggage Service were so friendly over the phone and provided me an approximate pricing range but stressed they needed to see it before telling me the exact amount. I made the drive from Orlando to Tampa and found out why they have been in business for over 100 years.... quality workmanship, excellent customer service and reasonable pricing. The best thing is that my trusty WalkAbout Lite 3 has a new lease on life and is rolling like a brand-new bag!!

A zipper broke on the removable cover on my son's baseball catcher's bag. Anyone who has a child in…read morebaseball/softball knows gear can be expensive, especially anything having to do with catcher's gear. We had won the bag in a raffle, and it is expensive to replace (about $200). So I took it down to Luggage Service to see if it could be repaired. The owner was there and he was very friendly and knowledgeable. He understood the issue immediately and explained my options. Instead of recommending the most expensive fix (replacing the entire zipper), he recommended permanently attaching the cover to the bag with a piece of leather at the detachment point where the zipper was broken ($30). He said that it's the most economical option and would make the zipper more "boy proof." He said to leave it with him and it would be done in a couple of hours. When I returned a couple of hours later, the bag was behind the counter and his daughter greeted me as soon as I walked in. If you go onto their website, the business has an incredible 107 year history in Tampa with several photos of how the company grew over the century and the historic buildings they occupied. She and I talked about that for a few moments as she cashed me out. Before you throw out a damaged bag or suitcase, consider Luggage Service Repair! They also have a huge selection of luggage and other types of bags for sale in their showroom.

Matthew helped us find the perfect luggage from the large inventory…read more We just got back from a long international trip, and the lightweight, easy-roll suitcases came back in fine shape. Very satisfied with the salesman and product.

Purchased a travelpro carryon bag and the handle broke within a few uses. Their warranty was…read morecompletely pointless and wanted to charge me $45 to look at it and maybe fix it. Both their warranty and their product is about the worst I've seen.

3 stars because of the amount of travel accessories they carry-…read more I've been in this store a few times and I keep looking for that great deal on a big spinner case. Nope! Not happening. Prices are just always too high and can easily be beat by most Macy's (with a 20% coupon) not to mention that the selection at this outlet is small. That's the bad news. The good news is that there are several unique pieces of luggage and a large assortment of accessories. If you're in need of a specific wall charger, lock, or luggage tag then try this place. For me, I'll just stick to Macy's for my luggage.

TJ Maxx has everything you could want and more! This TJ Maxx store is very clean and well stuff…read more You always go in maybe looking for something maybe not, but always walking out with a bunch of finds! T.J. Maxx is a great place to go for gifts, household items, pet supplies, clothing, and accessories. I love shopping at their family of brands, which includes Marshalls HomeGoods and TJ Maxx!

LOVE LOVE LOVE This is a fabulous TJ MAXX!…read more This one is as nice as my fave location in Dallas but better. As this location has the biggest jewelry section I have ever seen. They even have a dedicated section of Gucci. Don't threaten me with a good time baby. OuiOui. Will return & often.

Will return. Given…read morethe habit or culture of buy buy buy, it's a bit of a surprise that I even find a repair shop, let alone one for shoes. A time capsule comedy club with quick repair. Unknowingly, I asked how long they have been open. The blue coat young man replied with a twinkle in his eyes, "Since 10 o'clock this morning." Ok, he has me: four generations in the running. A gent who's waiting for his sneakers chided, "and they make spaghetti on the side." LOL How long does it take to change my heel caps? "Two weeks," The blue coat said, and winked. "Oh", I said. "Two hours." He said. "Ok, I'll come back then." "Two minutes," he said. He inquired where we're from. When he heard Beijing, he blurted out fang pi and shagua, which mean 'break wind' and 'dumb kopf'. Chinese is easy to learn. Cash only. Thanks for extending the life of my beloved shoes.

Great business. The owner is really kind and helpful. I'm so happy family businesses like this…read morestill exist. Recommend for leather repair. Thank you!