I normally don't complain about companies in public, but after an very unpleasant experience at A1 Restaurant Equipment Co., I feel the need to warn other potential buyers of this place. I bought a mop sink faucet from them, brand new. When the plumber went to install the product, the valve on the cold water side was cracked. I couldn't find the receipt, but the product was in a box that was clearly from A1. I also purchased the product on our company credit card. When I went to A1 to EXCHANGE the broken part, I was told - No Receipt, No Exchange! The service woman would not even compromise.
Needing a faucet for our start-up business (which is in the restaurant industry), I went over to Dubick's, which is right around the corner from A1. Not only did Dubick's have a brand name faucet (Krowne) on hand, they offered me a discount based on my experience with their competitor. The quality product from Dubick's was less than the cost of the junky product from A1. My plumber even mentioned how the Dubick's fixture was much better quality.
Based on the cost of both faucets, and the labor I had to pay my plumber to install the first poor quality A1 faucet, I'm out $300..... Dubick's beat A1 on price, service and product quality. I should have gone to Dubick's in the first place, and so should you. read more