In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Id like to elaborate on why I posted the picture; this is the way the association constantly speaks…read moreto its residents. They are extremely unprofessional, rude and cannot be bothered to communicate effectively. The only communication we get from this pathetic joke of a "property management" is constant negativity and belittling of its residents. Never once have they organized a community day, a holiday event, or anything positive that would benefit the residents of this community. It is always just constant negativity and in the most deplorable way communicated. Absolutely disgusting and vile humans that run that shitshow

Awful. That's it. Awful. It's not worth listing all of the ways they are terrible, it's a waste of…read moretime. Use a different management company. Phoenix is so bad that I'd gladly pay a premium to not have to deal with that place and the employees there are like zombies, but with smaller brains and MUCH more unpleasant than zombies. That last sentence was not hyperbole.

This is the worst management company for Homeowners Associations…read more They are a total rip off and very greedy and disrespectful to the homeowners. They decided to stop managing our community without any reason and now for months they're not cooperating with our new management company. They're simply crooks. Never ever hire them.

I also had a closing from hell with criminal background checks and so many outrageous fees- total…read morewas $750 by the time we finally closed and the closing date was delayed several times. I almost walked away-I should have. Now after several months the air conditioner is dying and I hired a company to replace it. I had to submit paperwork for the association approval- been waiting over 30 days and with the hot weather approaching I may have hire a lawyer and contact HUD,BBB and my city's building dept for potential human rights violations. I'll give them the weekend and then I'll start.

This is a ghost investment company that runs Plymouth Gardens in Conshohocken.. You can't contact…read morethem bc nobody seems to have any numbers for them. All the buildings at Plymouth Gardens are infested with Rodents. We have been dealing with this since September of last year. In my opinion this is slumlord attitude. Then they want to do some renovations and raise the rent in their apartments knowing there is a major infestation and not fix the issues. They also own Plymouth Park and Sussex in Plymouth Meeting.

As a Homeowner in a community that is managed by RMG, I feel that a HOA or property considering…read morethis company should continue researching others. We have had RMG for approximately 2 years and it has been a nightmare. Homeowners call with no response, holiday lighting hasn't been completed since they started managing, the community is a wreck to the degree that there is a metal post (that used to have a garbage can on it) sticking up out of the ground in the tot lot, dead trees that haven't been removed and are literally slumped over, unkept dog park, etc. the list goes on. If that is not enough, they also share confidential Homeowner information with members of the community. Furthermore, the paid maintenance man is also a resident of the community. Seems like a conflict of interest, but not my area of expertise. Hope this helps!

Brittany at Worstus Property Mis-management Dis-service is absolutely inept. If I could leave NO…read morestars I would. The most unprofessional, unresponsive, dysfunctional PM company ever (And this is in SFL so that says a lot). They just simply can't be this terrible by accident. You have to work very hard to be this inept but I don't think they work at all, certainly not Brittany. I won't even get into the shady side of this operation......Doubled the cost of our buildings painting and roof. $300K to $600K. They don't let you pay online. What kind of Flintstone BS is that? Want you to mail in a check for $16K. That's just the tip of the iceberg. They pocket assoc money and do NOTHING in return.

Terrible customer service. They are of no help to the residents. Can never reach them on the phone…read more When they do call you back they are very rude and attempt to talk down to you. The person I spoke said that their name was Angela.

Just had a conversation with Madeline Reyes. One of the…read morestar of the company. Help me through some uncomfortable situation. I really appreciated her help.

Moved in to an older home about 3 weeks ago. So far have had pool issues, broken garage door,…read morecockroaches, identified significant gaps around external doors, filthy floors/baseboards, mold, and now a non-functional AC. Most of the issues are being addressed, but the AC one has been handled poorly. We came home Saturday early evening and found the AC blower not working, contacted maintenance, they opened an emergency request but kept assigning to vendors who are not open on Sunday. Had to sleep in a hot/humid house last night and it's not looking good for tonight. Looking into hiring someone to come check it out, hopefully Invitation won't fight reimbursement. Overall it appears that the home was *maybe* minimally maintained - little or no proactive maintenance appears to have been performed in some time, the pool has had a leak for who knows how long and needs cosmetic maintenance as well. The AC issue appears to be something that has happened before based on the moisture damage on the wall where the AC tubes come in and the condition of the blower housing it has clearly iced up and melted before. Windows are old. Other more or less cosmetic items that could make the place so much better if they were fixed. If this home were for sale on the market I doubt it'd pass inspection, or someone would demand a sweetheart of a deal. Again only 3 weeks in. My hope is that Invitation Homes will do the right things to make all of the problems right and that the other 49 weeks in the lease will go smoothly. The alternative solution - finding a way to exit the lease - isn't wanted by either of us I'm sure.

Absolutely best quality Highly responsive and informative…read more Excellent value The offer premium services in property management. Happy to have found them! Jennifer and Elizabeth are extremely professional. It's a pleasure doing business. I would highly recommend.

Home Solutions managed three properties for me and my mother for approximately 2 years. Every…read moreinteraction was very positive. I knew they had my best interests at heart, along with the expertise to help guide me in an often complex real estate/landlord arena. Their knowledge and assistance saved me many hours and money to maintain the properties. In the future, should I venture into owning rental properties again, I would absolutely hire Home Solutions again. They are a great company with wonderful customer service. I highly recommend!

I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

One of the worst and incompetent companies I have worked with in my entire career. Made huge…read moremistake and accounting error that cost a community of theirs money and the manager owner could not comprehend a simple matter to fix it. We just gave up explaining it. I have never seen such thing. Also was Terrible at responding to emails, blamed the past company for not sending them all they needed when they took over and the past company had to help and explained they had everything and couldn't understand why they kept being blamed. Biggest fiasco I have ever been a part of and I do a ton of business. I even mentioned the company name to a fellow agent and they started laughing and said they had multiple ridiculous experiences with this company. Highly do not recommend.

My development has used PHP for our property management as long as I have been here (at least 4…read moreyears). Maryann P is our property manager and she has, whenever possible, responded quickly to development and owner concerns. She had a roofer and clean-up crew here almost immediately after Irma last year. And other repairs occur timely. The offices are located just east of University on McNab which is convenient for us but I understand she manages 35 developments so I'm not sure where the others are located. As I had a "mega" property management company at my last development in NC, I don't know how they compare to others in the area but this being a smaller company, the hours are a little limited (9 - 5 M - Th with lunch from 12 - 1, closed Fridays). If I need assistance during the week, calling needs to occur during their hours but Maryann is responsive to email. If you are looking, give them a call.