A1 HAWK - A CLASS ACT BUISNESS!!! I cant say enough about this business or thank them enough for what they did for me!!! This is going to be a long review but well worth taking your time to read!!!
My husband and I owned a Salon and Spa in Dnt Portland, on the SW Waterfront. Our Spa was located on the ground floor of the Mirabella Skyrise building. On the 5th floor, the building ran a skilled nursing facility. I had a very close client that had terminal cancer and was actively dying. I would go up to her room on my breaks every day and spend time with her and would massage her legs for her. One day I went up to visit on one of my breaks and took off both my wedding ring and my anniversary ring so that I would not scratch or rub her leg with my rings. I laid both of my rings on her TV console and as I was massaging her legs I was called down to the Spa as my next appointment had arrived. I hurried down to the salon forgetting that I had taken off both of my rings. I went home that evening and realized that I had left my rings in her room. I told my husband what had happened and he told me "they should be fine, we will go and get them first thing in the morning". When we're arrived to work the next morning first thing we went up to her room on the skilled nursing floor and the rings were no where to be found. We turned the room upside down and no rings!!! I was devastated!!! We reported the loss to the head of skilled nursing as well as the general manager of the building. We also called the police as these rings were over 4K total weight and very high quality. The rings together were worth over 25,000.00. Not to mention, my husband had them custom made by ABC Jewelers. They were not only very expensive but very sentimental. My husband would go on every search engine nightly for over a year searching for my beautiful wedding rings with absolutely no luck. It's like they vanished into thin air!!! I cried myself to sleep for almost a month straight. My husband would also take a trip around Portland to all the Pawn shops at least every other week just to check and see if by chance anyone had tried to sell them to a hawk shop. This theft happened in 2013 and it is now 2019 and my sweet husband to this day still looks for my rings. Sometimes I would think it was silly because I figured they were LONG GONE! One day, about 2 weeks ago, my husband was driving down division street and decided to go in to A1 Hawk and just take a look, he went over to the ladies wedding rings and low and behold he saw my custom made anniversary ring, he said " THAT IS MY WIFES RING! It was stolen over 6 years ago, and there it was!!!!! He came home and told me he was sure that he had found my ring. I still had the police report , pictures of both rings and all the details. I brought the paperwork in to A1 Hawk the next day and when I saw my ring, I started to shake and cry. I knew immediately that was my ring!!! Everyone there was so kind and then we met with one of the owners, Sarah, and she was so kind, she said there was paperwork that had to be done before I could take my ring home. This ring was one of a kind and custom made. By the picture there was no mistaking that this was my ring. They had a computer breakdown and could not find the info on the person who had originally pawned the ring. So they were not sure how to handle this situation. This would be a HUGE loss to this business. Sarah's dad, one of the owners told Sarah to go ahead and give her ring back to her. So Sarah called and told me to come and get my ring. I was so ecstatic I could hardly stand it. One of the happiest days of my life!!! Thank you Sarah and her father for giving my beautiful anniversary ring back!!! I look at my ring every day and think how lucky I am to have my ring back and how thankful I am for my husband who NEVER gave up looking for my ring. And what integrity this business has, to eat this loss and give me my ring back with no hassles or questions asked. What an amazing business with not only integrity but kindness and compassion for someone who had lost something so special. I will always remember what Sarah and her father at A1 Hawk did for me and my husband!! THANK YOU FROM THE BOTTOM OF MY HEART! I would recommend this business to anyone who wants to deal with honest, fair and compassionate business owners!!
Rebekah read more