Here's a phrase you don't hear often: "I fell asleep at the Dentist."
We'll cross that off your never-have-I-ever list because you heard right.
Where to begin? I'd say we could start with the Covid precautions in place to ensure patient safety. The protocols were second to none and observed from Beginning to End. Pre-visit triad questionnaire, advisory system upon arrival to ensure minimal patient occupancy in waiting room, hard surface de sanitation, patient directional flow, temp checks, O2 level check, hand sanitation- in short, a safe and immaculately clean environment for me to be seen.
I was greeted and assisted by Aldana from the Admin team who facilitated the visit over the phone. She worked diligently to obtain my info and explain the process- had a great penchant for genuine customer service. The Office Manager, Vanessa, greeted me and asked me how it went and if everything was to my liking. I was appreciative that this level of personable service and care was given despite everything that's going on. I consider this attention to detail paramount.
The dental team itself was comprised to Dr. Garcia-Castellanos and Diana as the dental assistant. I've never been seen by a Dentist with the professional caliber as Ms. Garcia-Castellanos.
Diana squared me away for the cleaning with the usual xrays which was a pain free experience. I could see that everything was kept in a sterile field from my own experience.
Dr. Garcia Castellanos was as skilled as she was knowledgeable and funny. I had a great time and asked about future work that could be done. I look forward to coming back for another visit.
I highly advise this office to anyone who is interested in a safe, considerate and nerve-free visit to see a talented Dentist and skilled assistant with a wonderfully courteous staff and warm, clean office... if you're into that sort of thing. read more