I first "met" Al on the phone in 2019 when looking for someone to repair a failing refrigerator. Al listened to me while I gave him a detailed "Gone With the Wind" description regarding my ten year old Frigidaire with a freezer compartment maintaining the 40-degree temperature while the fridge compartment was sustaining roughly room temperature. When I finished the story, Al suggested a couple people that are fridge experts, and he then said that he is actually a Washer-Dryer specialist. I thanked Al for the suggestions, and told him I was so appreciative, that if I have a problem with my washer and/or dryer, he would be the first call I would make. All that based on his super high ratings. Well, here it is, about five years later (I got a new fridge to replace the other one in 2022... nothing was delivering during the peak COVID years), and my washer kept giving me F- 11 faults. I leaped for the phone and called Al. and got scheduled and he did a great job - especially with my old washer which is very limited in parts still being available. The washer (a Kenmore a.k.a. Whirlpool) started humming again rather than driving me nuts going into a "fault" mode for the five years mentioned earlier. Not longer than that, my dryer motor gave up the ghost, and this time, Al found a good-condition used motor, and viola, it ran again. When I knew the system was back running again, I told Al that if one of them kicks the bucket, I'll give him them so he can refurbish them and I'll get myself a new one. I dread the day that happens because I'm not a fan of artificial intelligence. Watch a re-run of "2001, Space Odyssey" and check out Hal 9000 again for a refresher of what is coming up in the world. I am not sure about all the digital gobble de-goop coming up. I only can think how difficult it will be when Mr. Al Harris is not around to reboot Hal 9000's broken A.I.-infested equipment while he still can make the antique ones quietly humming along. Al is a legend indeed. A rare man and worthy of all these five star reviews. read more

In October we purchased a dryer from Al for our daughter. When he installed it he said he would order a handle for it. Also said the dryer had a 6 month guarantee. My daughter contacted him after a few months to check on the handle as she had never heard back from him. He stated he had forgotten and would get it ordered. She also mentioned that it seemed to take longer than expected to dry a load. He said when he brought the handle he would look at it. It is now mid January and he has not brought the handle, looked at why it takes long to dry or contacted her about the delay. Very disappointing and frustrating especially with the 6 month guarantee running out. read more

Very helpful and responsive on the phone with my washer issue. Couldn't have asked for a better resolution to my problem.

Wow! I am so impressed. We spoke with Al about a dryer that broke on us while we were staying in our family's vacation home in Redmond. We were leaving the next day and needed a new one ASAP, as we had renters coming just a few days after. He was available to stop by the very next day, and before noon! He also took the old one away. I will be calling Al for our appliance needs! Such a nice guy and he really knows his stuff! read more

Excellent service! The problem with the dryer was diagnosed easily by Al and he fixed it straightaway. And we have a plan if anything else goes amiss. read more

Professional, responsive and fair when I couldn't get anyone else to return my calls. Ended up that the used set he sold me didn't work properly and he removed it and gave me my money back. I'd do business again in a heartbeat. read more

We couldn't be happier with the great service provided by Al when we needed service on our Kenmore washer. When others don't even answer their phones, Al was able to fit us in the same day we called! Not only that, the washer needed a new pump and he had the right one on his truck and replaced ours in only a few minutes. We were amazed and pleased, and the price was right. Thank you Al. Our advice...don't wait two months for service, call Al. He does a great job. read more

We recently had a 17 year old maytag washer quit with lots of banging noises and a full load of wet clothes and it was Saturday afternoon! I called A 1 appliance repair 1st thing Monday morning because of the good reviews.. Al came on Tuesday and quickly diagnosed the problem! He had to order a new pump and returned within a week to quickly fix it good as new! Very satisfied with his good service! Linda and Max read more

Called A1 because of the good reviews and I am glad I did. Our dryer was taking forever to dry clothes. Al came out, noticed that not much air was coming out the vent outside the house, pulled the dryer away from the wall. While he went to his truck to get his tools I stuck my hand in the dryer vent hose. Lo and behold there was a pine cone stuck in there. Apparently a brown squirrel had hauled it in there to keep warm. Replaced the hose and all worked well. Al refused to take any money for the call. A great guy. I'll definitely call him again when we need appliance repair. I feel bad that all Al got out of this was a nice Yelp reviews and a bizarre story of how a brown squirrel stopped up a dryer hose. Thanks Al! read more

These guys were at my door 3.5 hours after I called and replaced a drum pulley in my dryer for $150 including parts. They oils up and cleaned everything...leaving it better than they found out!! Al and Tui are great! So grateful after two places still have not even returned my calls after two days and another place told me $120 just for a diagnostic. Sheesh. These guys are my go to appliance guys but hope nothing breaks for a while!! read more

I bet you are a great repair tech, but since your voicemail box is full I can't reach you! :-(

Very prompt and knowledgeable regarding my dryer. Prices very reasonable and responded the same day that I called. He took less than 30 Minutes to repair and the dryer was back in business. read more

Al is the "go to" appliance repairman! Quick, efficient and a price we could afford! Thank you again for your help!

I called Al about my washer that was displaying an F51 code - which meant it could be a loose connection, something stuck between the inner/outer tub, something caught under the washer, or perhaps a broken connector board. Al said he could come over the next day (yippee!!!) and went to work on the washer. After a solid exam, he found a loose connection -- he disconnected then reconnected and told me to run a cycle and to call him if there were any issues and he'd come back. When asked about payment, he said "no charge"... really? Who does that in the appliance business? Someone that is trustworthy, reliable, honest... no wonder he's been in business for so many years and has so many stellar reviews! My husband and I were so pleased and I honestly cannot thank Al enough... Wow! It restores your faith in humanity! Thank you Al! read more

These guys are the greatest!! Called them on Monday and they were here on Tuesday with all the parts needed to fix my dryer. Super cheerful and positive . I will use them for any other repairs needed and well recommend them to family and friends. Thanks Al and Tooey !!! read more

Al Harris with A-1 Appliance Repair gets an A+ in my book! This is the second time I purchased a used dryer from Al. The first time it was for myself about 7 years ago, the second time it was a replacement for my 87 year old father's dryer today. For a very reasonable price ($175) we got a Maytag Centennial dryer with a 6 mo warranty. Plus Al delivered & installed the refurbished dryer and took away the old one free of additional charges. Al confirmed everything worked properly before leaving. He was friendly and knowledgeable and put my dad's mind at ease taking time to show him how to work the dryer. Thanks Al Harris! You are a true professional with old fashioned service! read more

Al has been repairing and selling Washers and Dryers in Bend, Oregon for years now. Go to him if you want to work with an honest repair man! Good and fair prices. Support Local! read more

A1 Appliance Repair - Appliances & Repair Near Me

Al did a great job repairing our dryer! He called in a timely manner and did not charge extra for making his way out to Alfalfa area (little ways out of Bend) + he's honest and proficient, we will definitely be recommending him to all of our friends. Thanks Al! read more

In the 18 years we've been Bend residents, Al has provided us with used appliances that work great and are long lasting... all at an affordable price and with great service. He delivers and installs, and hauls away the "dead carcass", all for the same price. Easy peasy --why go anywhere else? Currently, I am waiting to see if he can resurrect my disabled dryer, or if we need to move on to number three. TRUST is a rare commodity in today's business environment; Al has mine. read more

I have been dealing with AL and A1 appliance for over 16 years. Honest and dependable. He does all my repairs and the like. I can't say enough good things about this business. If you spend your money somewhere else, you are wasting it. Give them a call today. read more

Called and got their voicemail. No problem, right? Message said "Mailbox is full" and hung up on me.

Don't tell somebody your going to be there on a certain day then not show and tell the customer oh I might get to it tomorrow

Al is the best. I called him today when my washing machine broke and he was here within an hour. He took his time looking at all the different parts and then found out it was just a loose wire. He fixed the wire and left without even charging me. He is hard-working and honest and any time something breaks he's the first person I will call! read more

Made an appointment and he didn't show up or call to let us know. When we called he just said that he was out of town. Horrible customer service. read more

Dryer runs, but doesn't heat up. Called Al on a Tuesday afternoon. Said he'd come by Wed afternoon for a FREE estimate [who does that?]. He came by, tested, pulled the heating element and showed us where it was broken, and then installed a new one. Easy Peasy. Couldn't be more pleased with his service. read more

Dryer wasn't hot and washer wasn't spinning as it should. He answered the phone on first ring and was here within the hour. Fixed in 30 min for a very reasonable price. So grateful and happy for this service. Thank you Al. read more