If I could give A-1 Appliances of Rocklin six stars, I would. I don't often post reviews, but my…read morehusband and I were truly impressed with the customer service we received from our salesman Garrett Mesquita and his colleagues. We are having our kitchen remodeled and ordered new appliances (Counter-depth fridge, dishwasher, oven and microwave) so that everything would be updated and match. Garrett explained the differences in their appliances to help us decide what we wanted. Knowing that supply chain delays were a potential obstacle, we placed our order as early as possible. Garrett kept us updated on status and let us know when their warehouse received each item. A-1 stored the appliances for months at no cost and delivered right when they were needed. Our kitchen contractor will be installing the appliances, but advised us to have them unboxed when they arrived to check them for damages. The delivery team was very patient and helpful and suggested that they put the boxes back over the appliances after we checked them over to protect them until they are installed. Everyone we dealt from the moment we walked into the store until the appliances arrived was extremely helpful and professional. I do not hesitate in the least to give this store a hearty recommendation.

I purchased a $13,000 (not by choice required for our hookups) refrigerator. In less than 1 year it…read morestoped working. No fault of A1, took a while but part was replaced and worked great. Now we are less then 2 years in and the motor is out again. I have left numerous messages and emails for our sales person who never responded. I called again yesterday and he answered, I was told nothing was received but he would have someone call me to set up an appointment. Someone did call. Left a message saying she didn't know what the service was for but she was told to call. Not good. So I called on my lunch break, stayed on hold for 5 minutes and was disconnected. I'll will follow up with where this goes but so far not impressed. Neither the sales person or customer service seem to care at all.

Nathan is absolutely wonderful. So professional, knowledgeable and caring! He had an issues with a…read morewasher we got from him and he immediately came out and figured out what was wrong and helped install a new one. He even took our old washer as a favor to us! What wonderful service and washer! It works great and he really made sure we were set uo and taken care of. HIGHLY RECOMMEND! Thank you so much for your genuine care!

Nathan answered his phone promptly and resolved my issue just as prompt. it had to do with a broken…read morepart in my 60to oven which he found for me. If I ever need an appliance Nathan is my guy. they don't make em like they used to!

Vic Otto was out to my house trying and trying again to repair my refrigerator. I was initially…read morecharged a service charge, labor,and a part charge. The next morning my fridge was still not cold and he returned, did some tests and switched another part out. Let's try this he said. The next morning my fridge. Was still not cold. He came out a third time, I think we were about to have a real relationship , took out the original parts, and said sorry but there is no resurrection. Then Refunded me the money for the parts he removed. So he spent 3 days here trying to get it back online, and I was charged one service call and the original labor. Very fair man. Definitely keeping his business card

They have a great selection and the prices are generally lower than the big box retailers, but best…read moreof all is the personal service. We were assisted by Chong, who was so nice and personable and patient with us, explaining all the many appliance options we were faced with (we were buying a new refrigerator, a pretty major purchase). It was a pleasure to support this California business and a wonderful person like Chong!

We had a good experience shopping for new double wall ovens…read more The store is large & spacious with a lot to see. There were nicely designed kitchens. However, there were quite a few buckets placed here & there on counters & the floor. We were helped by James, who greeted us soon after we entered. He was knowledgeable, talked of other customer experiences for reference, gave his opinion, discussed different scenarios to consider, & spoke with candor. We felt comfortable to take our time to look around. Information would be provided & then we'd be given space to discuss on our own. It never felt pushy or judgmental. The Cafe model we wanted wasn't physically there to see, but we were shown other Cafe & GE models, & had the similarities & differences explained to know what the features were on the one we'd be purchasing. The ordering experience at James's desk was comfortable. We sat on bar seats with a large screen to view on our side that mirrored the computer screen that James worked on. He was very thorough & double-checked everything with us. He was also conversational & humorous during the process. We opted to go with the pro installation team that could handle any possible snafus that could come up (like cabinetry measurements being off) versus a basic install that would only involve taking out the old & putting in the new. There was an initial scheduling issue with the installation. It got mitigated, but resulted in a delay of an hour from our original time slot. The installers were respectful & efficient. They informed us of a small issue & consulted on how it could be resolved. We are satisfied customers.

Love my new Coyote grill. Also pleased to share that my customer experience was 5 star. I had to…read moreexchange a defective grill cover and Dan was top shelf regarding customer service AND follow up! Thank you Diablo Grill... Cheers!

Fantastic experience today with Mike at Diablo. They didn't have what I needed however, he went…read moreabove and beyond to tell me where I can find it. By paying it forward, he knows I will remember him. Long-term customer service is such a rarity these days... very much appreciated Mike!

We hired David Lanni and crew for an addition to our home that included a master bath remodel and…read morewalk in closet and also an additional half bath and new entry way closet. The ability to adjust and change details was greatly appreciated. David and his son (also David) do great work and kept the job site very clean throughout the process. They were a pleasure to work with and we can't wait to bring them back to do more projects for us

If you call David Lanni Construction first, you will save yourself calling anyone else. I've now…read morehad a bathroom remodel, a kitchen remodel and an addition built on my home along with small jobs around the home by DLC. This is now the only company I call. The price they quote is the price at the end of the project. They do the work like it is their own home. I've been very pleased that each project has been completed prior to their original time estimate.

Kim & Steve came out for my estimate & they were very helpful in making the right decision for my…read moreblinds. They also worked with me to make sure I didn't go over budget. The install team was excellent. Trevor & the rest of the guys that came out (sorry, don't have their names) but they were all excellent. Very respectful & quick & clean I would recommend not only for price, but quality & professionalism too!

Wow. Kevin is amazing. We have been to many paint stores in our day, but we have NEVER met anyone…read moreas knowledgeable, patient, friendly and helpful as Kevin. He is the manager extraordinaire! Highly recommend this paint shop and especially KEVIN! 500 stars!

I can't say enough good things about Loomis Paint Store. The customer service here is top-notch,…read moreand Kevin is incredibly knowledgeable about the products--he's always able to help me make the right selection. We use Benjamin Moore products in a very demanding commercial environment, and the Loomis Paint Store has consistently been able to recommend solutions that truly meet our needs. If you're looking for high-quality products paired with a knowledgeable, reliable team, this is absolutely the place to go.