I popped in while riding my bike past to see some Bosch fridges in person. It was a little…read moreintimidating walking in there because there's lots of shiny, expensive stuff, and a few people looking too busy to help. I finally worked up the courage to ask about the 4 door fridge I was looking for and a similar 3 door fridge. They said they could most likely price match the cheapest option online (Airport Appliance) I left saying that I needed to discuss with my partner. I came back a few days later to purchase the fridge. The same person was available to help me, but he asked me "Is your husband okay with the fridge?" which was a little off-putting, because it's 2026 and we don't need a man's approval for an appliance purchase. They were able to price match Airport Appliance's price for the 3 door fridge, which ended up coming in just under $3000. After the purchase, it largely went radio silent. I ended up calling again to follow up after a week, and then two went by. They said that it was ordered and on the way and that the installer would be reaching out to me when the fridge was delivered. It took about three weeks from purchase to have a newly installed fridge. The fridge arrived with a small dent in the freezer door. The installer said they'd let A&A know about it so they could schedule a door replacement. The installer didn't let A&A know, so I popped in to inquire about it. A&A said they'd get the process rolling for getting a new door replaced. Then again, there was silence. No updates, nothing. 2-3 weeks go by and I texted asking if there were any updates, or if not, to get a discount on the fridge equivalent to the price of a new door. A few days later, they said that they had reached out to the repair service and they were expecting a new door in 2 weeks and they'd reach out. To conclude the 2 month saga, the repair service scheduled time to fix the door, and it is now fixed. The lack of communication was incredibly frustrating. I felt like I had to do their jobs for them to figure out what the heck was going on with the fridge. Purchasing through them and using their suggested installer ended up being a little more expensive than going through Airport Appliance (I priced it out afterwards). Maybe next time, I'll just go through Airport, and I would have gotten an extra $100 in rebates for installation.

Customer service was appalling. I went in looking for a built in BBQ and the salesman could barely…read morebe bothered. I asked the price of a particular unit and he said "about $4K". I asked for a specific price Which meant he had to look it up in the catalog and it was over $5K. I had to ask 3 times for a unit that was comparable in quality to the one I was interested in (which they have discontinued). No one else in the store. I'm not sure how these guys stay in business.

I interacted with Danny by phone many times. He always returned calls whenever I had to leave a…read morevoice mail. He helped me with our purchase of a cooktop and vent hood, providing his full attention, time, and lots of patience. Unfortunately, we determined the cooktop we wanted would not fit our countertop, and we had to go with a different brand and model, that Filco didn't (can't) sell. So, I purchased only the vent hood. He kept me informed of the shipping status (it was out of stock nationwide), and when it came a few weeks later, he let me know right away. I chose to pick it up myself, and it was quick and easy (he was busy with a customer, and asked another staff to help loading it in my car for me). When we're next in the market for an appliance, Danny will be my first call.

My family has bought from Filco for decades so this was my first choice, the specific appliance I…read morehad in mind was a month out and then the guy said this was a very popular model that is hard to find in my area, crap ..... well a few days go by with another failure, there was and is a place in Sac. With my appliance actually 3 of them , I had it in my house that day ‍‍ start at the end of the alphabet

Oven Repaired! They…read morecame out the day after I called concerning my oven that wasn't working. The fixed it in an hour. I would call them again. Polite, respectful of property, and professional.

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

Charles was fast, honest, and very knowledgeable!…read more He provided excellent service, honest work, and feedback.

great service...from a true Kirby place! I bought my first Kirby in 1975 and love them. Still using…read moremy ol' red Classic and "new" Generation 3 (old red is now 50 and the woohoo turbo is about 25) - without a doubt, the best vacuum in the world.

The owner is directly from Italy…read more The food is great The restaurant has a great atmosphere aside from being in a strip mall ~

This company canceled on me last minute. Unprofessional! Stated get someone local. When I…read moreoriginally called the woman said they serviced our area. I gave our address. He Tim, confirmed he would come. Then at the date set he rescheduled for later that week. Last minute canceled. Bad service! SC.

If your appliances are acting up, don't waste your time with anyone else. Zack from Sublime…read moreAppliance Repair is a total pro. He's a straight-shooter who actually knows what he's doing--no guessing games or part-swapping. He diagnosed my washing machine in minutes, gave me a fair price, and didn't try to upsell me on some BS I didn't need. Honest, reasonably priced, and the work is top-tier. Hard to find a repair guy with this much integrity. Save yourself the headache and just call Zack.

Oven button not working on built in electric range. Called Sublime and very accommodating with…read moreschedule and responsive. Oded was very honest and professional. He ordered the part and installed it and it's working fine. Cost was reasonable and cheaper than buying a new one. I recommend Sublime!

Ann from KDC was recommended to me and I am so glad I went with her. Ann gave me the time and…read moreattention I needed. We started late April but I went back and forth on cabinet colors and accessories. We changed the layout mutilple times but the end result is fabulous. Better than what I saw in my head. When I was having trouble with Sub Contractors - Ann stepped in and made things happen. Ann has a library of specialist to call on for custom items. I have a 1960's home and wanted to keep the kitchen timeless and classy. Ann helped us achieve this and more. We are very very satisfied with our kitchen. I highly recommend her and her team.

KDC did A fantastic Job on A very difficult Farmhouse Project. I really appreciate Ann And her…read moreexpertise In tying all the major components of this Project together We are so Happy With all there hard work.

Steve again! We…read morehave an overpriced hood island fan. 7 years of cooking meals and the blower greased up and froze. Steve tackled the job - pulled the motor, disassembled, degreased, and reinstalled - no problem. The price he charged was extremely fair. He took a week but it was definitely worth the wait!

Dryer was screeching and other repair places were either booked for two weeks or did not service…read moreour Brand. Steve came the next day after I called and it was fixed within an hour for a very reasonable price. Don't be put off by the lack of a pretty website or fancy trucks. This is a no frills guy that knows appliances and doesn't gouge you on pricing!

As much as I enjoy shopping at The Home Depot, sometimes the experience can be challenging. It can…read morebe difficult to find employees available to help, and when you do ask for assistance, many seem unsure or unable to guide you to the items you're looking for. The garden department especially could benefit from staff with more knowledge about plants. When asking for help with plant care or selection, the answers I received were very limited and not very helpful. I like the store and the selection, but better customer assistance--especially in the garden area--would really improve the overall shopping experience. Do better, Home Depot.

Sunday, 8/30, at 2pm, walk into rental shop for first time…read more I was only customer present. No idea where anything is or how it works. I see young worker wearing a Raiders cap. Before I can even get off a "Go Raiders" and then ask I question, he just locks eyes on me, doesn't utter a word, but gives me a look of 'what are you even doing here.' It was awkward. I eventually find what I was searching for, and turn to him again to try to ask a question, only to again have him stare at me. No "hello," no "how can I help you?" This is a culture thing at Home Depot. They just suck at customer service. This encounter had me walk out and vow to only go to Ace or Lowe's.

I kept Mark's information from an affordable, excellent job several years ago with a whole house…read morefan and needed a whole house fan for a new property. As always, Mark returns calls right away to answer any questions and his prices are great! His company even fit in a service call for me at another property SAME day after finishing a fan installation. Referred him to a friend last night at dinner and highly recommend to anyone needing reliable service with transparent cost.

Excellent and prompt service. The wall controller wasn't working and AirSmart came out the very…read moresame day and got everything working in 30 minutes. Highly recommend these folks and would use them again.