Decided to give this location another try on my way home from work. Seen that weird worker again…read moregiving out samples, I totally avoided him and went to a nice lady who did a great job at giving me a sample and getting me to purchase a good quality Brugal with a free bag to match. At the register next door a group of loud young adults were arguing that a guy giving samples already got them drunk and that it's ridiculous that the cashier is now asking for ID when the man didn't. Veronica was my cashier, she was awesomely pleasant. I still like Milford better (more craft beer singles selection), but wouldn't mind coming here again when it's convenient.

I've been a customer of Total Wine for quite some time. On most occasions the selections of both…read morewines and spirits has been quite good. Of issue with shopping there is like going into a car dealership you are approached immediately and not just by one associate but it seems like they smell you and come out from everywhere like a swat team. Well this time the selections were very limited. The shelves might have been full but not of different items just multiples of the same. Surprisingly this trip barely any associates approached. As usual the store was bright and clear but some of the isles were crowded with displays. Of late I have found other stores that have comparable prices and equal or better selections

I understand some of the older reviews mentioning a bit of a rude experience & a few years ago this…read morewas an accurate description. However, it didn't take away from the variety the store has and their prices. Currently this store has the kindest and most helpful staff you will meet anywhere. They will answer any of your questions and give recommendations that are always spot on. If you go in often enough, they will remember your usuals and even get up to start collecting them before you reach the counter. If you're looking for a product, not in stock or that they don't carry, they will find it, and order it for you. I also believe their prices to be some of the best in the area. I cannot recommend this place more highly.

Good all around, I like the selections I like what they have to offer and the fact that it's not…read moretoo far from where I live I don't smoke anymore so I need to have a vape that's always on hand that's a good quality and lasts a long time so there is my review and have a great day

this is the beat shop in norwalk seriously.. check them out very good service. all of there items…read moreare legit they never open late.

From the owner: Relax, recharge, and enjoy with our range of cigars, vapes, and more. Explore what makes us your…read moreperfect match today.

I bought a vape mod from this place and it was faulty it clearly was already open and resealed…read more After going back they pointed to there no refund or exchange policy. Besides buying weed in this establishment don't buy nothing. They have the worst customer service ever and yes I hope Norwalks finest bust them next for illegal Marijuana sales​

From the owner: We love our customers Best customer service and best prices…read morein Fairfield county of Connecticut.

Yep. Two sounds about right because customer service finally honored my replacement request. Only…read more6 months had passed and the car battery failed. Something about the system couldn't show it and then they made it seem it only had a 30 warranty?????? I had the on line order receipt and their order number. I also had the confirmation when the order was ready to pick up from the inside warehouse entrance in April . I also had the battery with it's scan code label. Like pulling teeth.

Bottle return has been down for at least 10 days…read more As a frequent shopper I just asked Customer Service when the bottle return would be open? They weren't sure - someone lost the keys. Six days later, I asked the same question at Customer Service. They just had no idea and just shrugged their shoulders. I asked to speak to a manager or the head of Customer Service - no one was able to help. Not surprised store has customer rating of 2.3 with Customer Staffing being incompetent and clueless about how to deal with Walmart customers. Who is responsible for their training?