I was looking for a mobile pet vet to help me with my aging kitty, but sadly, their phone message…read moresays they are not accepting new patients.

Thank you for everything. I was making some calls for house doctors to come for in home euthanasia…read moreservice. Dr. Ort was referred to me by multiple people and heard nothing but good things. I had a feeling this week was going to be my Harley's last week with us. My Harley girl actually passed away suddenly at the house that same day and it just so happen that Dr. Ort returned my phone call right after Harley passed. Weird and crazy how things work like that right? After speaking with her, she was able to pick her up and I loved that she handles the aftercare service for you as well. When she arrived, she was so gentle with Harley and super compassionate. I appreciate everything as this was super hard for me to say goodbye. No regrets leaving my Harley in Dr. Ort's hands.

Such an amazing doctor. We just moved to town and I took my cat for annual check up…read more The doctor is one of the best I have had the experience with. She is so nice with my cat and gave me such a great service.

Dr. MacInnes has been taking care of our pets for many years. At some point we had several birds…read moreand rescued dogs with various health issues. She treated them at our home patiently and kindly. Dr. MacInnes continues to attend to our dogs. She is highly recommended.

My dog required MRI and neurologist evaluation for possible cervical spine surgery and my doctor…read moreand Sunnyvale referred us to Remedy in San Francisco. My vet was able to arrange for us a same-day appointment with Dr Qahwash who was attentive, friendly, caring and extremely knowledgeable and gentle working with my dog. She carefully shared information and different approach options and also gave me time to consider what I wanted to do. She and her staff were very professional and the office space is very clean, warm and welcoming. The subsequent MRI & surgery went very smoothly, I got a call just before surgery started and a call when surgery concluded with updates. Two weeks after surgery, I returned for follow up and had an appointment with their on-site physical therapist who gave many recommendations that I found useful and reassuring. Now four weeks Post surgery, my dog is recovering extremely well and I'm extremely pleased with the surgical outcomes. I would definitely and without hesitation recommend this clinic for good quality neurological veterinarian care!

Apparently, Dr. Jurney is trying top hide her historical reviews, there is a copy attached to this…read morereview. If you have a dog with a brain tumor and you are from the area, she MAY treat you nicely but I was seeing a lot of misdiagnosis in the reviews and people taking their pet to Sage Veterinary Centers. She has a 50% rate if success with patients that on Yelp. I got the date incorrect because my dog was 16.5 has so many appointments. When I arrived, the place looks as welcoming as the matrix located in the Meat and Leather district. I'm a city girl. We may not be from the neighborhood, but we were ready to be your friend. The red headed hospital manager changed my name to "no show/no pay."..... Rude does not being to described this read headed woman. I apologized, I offerred to pay a fee, I was there for a 2nd opinion . I wish I never put us through it or gone to this terrible of a practice. She has an MRI machine but doesn't like to use it. She and her girlfriend demanded full payment which they got, but I have to say it was a rip off. Instead Dr. Jurney and girlfriend chose to treat us SO badly I LEFT a $1,000 appointment to get away from the toxicity. You can always look her up by her last name in San Mateo. This was unfortunately my experience, and how I allegedly saw it happen. If someone LEAVES the appointment, it's not a good sign. To treat someone SO BADLY when you founded an organization about suicide just is mind blowing. She came outside to the smog filled street in the leather district to speak and I never heard an apology. Out of control. Just look at Jurney Neurology and San Mateo the common thread among the Dr. Jurney is missed diagnosis and unfortunately, behavioral issue. When your reviews 50% bad with missed diagnoses and poor behavior this person shouldn't be anywhere around patients or pet parents or her flying monkeys. Like her staff, she was so impressed with herself and very distracting and giggling with her girlfriend when they came in, it was juvenille. I left the exam room and she didn't even pick up or say hi to my dog, and missed a nose tumor and LAUGHED when I asked if her brain tumor is returning. Honestly, there is no excuse for this and got to SAGE NEUROLOGY, NOT HERE, because it's not professional at all. Also they work with a cannabis dealer who I hope has his COA now because last I heard a bottle of his CBD being mislabelled that put a doctor dog in the hospital and it wasn't good and they had to call the experts who are the actually the Veterinary Cannabis Group or the Green Nile by Trina Hazzah. I work with them and Right Ratio and the Veterinary Cannabis group, where I took classes. I only went to this place after we just because our neurologist said she just could not tell with Khloé's MRI displayed a tumor. Sage Neurology, I saw Dr Vitale are top notch and very professional. All the Sages are where people saved their pets. They saved my dogs life and gave us 4 additional wonderful years together. Dr. Arkans, in Radiation is amazing at this job. Unlike Remedy, which is dead, Sage is busy. Remedy said they were tripled booked and we saw no pets. I left her appointment almost immediately for my friend to wrap up. She owes us money she did NOTHING. Now it is simply astounding that a woman who founded a suicide prevention group should not behave SO ABUSIVELY. I walked out after 5 minutes of passive aggressive bs, stood on the filthy street waiting for my friend out comes Dr. Jurney, noo Because we have dignity and will not tolerate abuse, kept my dog who was frail away from the toxicity at Remedy, my priority was to remove her from a hostile environment. This doctor owes a more than a refund for what she allowed and did. She does not hold herself to a higher standard like a vet should when I met with her and acted passive aggressive. Following me to the street, because she is so miserable and cruel that she has to finish up with more of her passive aggressive behavior. News flash: Passive Aggression is Aggression. I kept my head up and my dog away from her. She may not live up to the standards of being a vet, but I hold ourselves to a higher standard, People need to be warned. The situation at Remedy at least for me was worse than the worst. I told the vet who suggested her to get a second opinion from her she was appalled at what happened. Go to Dr. Vitale in Neurology at Sage Campbell or one of the Sage Neurology departments. I have read the reviews and people brought there pet Remedy and got no help and went to Sage and had their animal saved. What a way to treat someone trying to help a 16.5 year old animal. I swear they just flirted the whole time and I wondered where was the nurse or vet tech is and why this obnoxious hospital manager with a bad attitude who had the nerve to call me no pay no show repeatedly. That's not my name, Annie Knight, so learn RESPECT. And you both failed on your end, epically. EPIC FAIL.

Fabulous Vet care & services. I love this place and my three dogs do, too. The best. They have both…read moretraditional and holistic services and you don't need to mortgage your house to pay the bill.

This vet is top notch with their services. I bring my 14 yr old bulldog/Boston Terrier mix here…read moreevery month for Acupuncture along with her routine checkup as she's dealt with Vestibular Disease. I read a bad review here stating you aren't allowed In back with your pet??? Who cares and do you really need to BE WITH your dog during it's examination? Your in great hands especially with Dr.Molly.

Over the last two months or so I've been trying to figure out what's wrong with my 6 year old…read morePoodle Terrier mix. It started with a stroke/seizure episode and it was all pretty scary. I was calling around from San Mateo to Westborough trying to get quotes before booking an appointment and inquiring about what kinds of tests and treatments would possibly be needed for Boba's condition. Masson was the only place that I felt was genuinely there to help you without digging a hole into your pocket. They were the only place that could give me a rough dollar amount. And I completely understand quotes can be inaccurate because you can't diagnose over the phone. Jasmine was the first staff I spoke to there, she was warm, kind and knowledgeable. She was the initial reason I chose to book with Masson. And I have found so many more reasons to stay. Dr. Tais is patient and truly cares about your pet. Our appointments didn't feel rushed, she took the time to hear me out with what happened to Boba and answered questions and explained things thoroughly to me. Treatments and quotes were explained upfront and I didn't feel like she was trying to push any unnecessary tests or treatments. Yesterday I had called in with some follow up questions for Dr. Tais, not sure who I spoke to on the phone, but she was also amazing. Took great notes and this morning I received a call from Brook, answering my questions from the previous day. I feel so grateful to have found such a wonderful place. It's stressful when your fur baby is sick but everyone we've come across has been exceptional.

Went in to get a check up and vaccinations for my recent rescue. My partner went in and they didn't…read moreask me to come in or confirm with me while I am in the waiting room about my dog's medical records. Rescue provided every document after I had claimed ownership of her. Vet only asked my partner who isn't the primary owner of my dog and disregarded the medical records and said she didn't believe that they're the complete records and would reach out to the rescue. The email forwarded to the vet is from the rescue is the complete documents of everything regarding my dog and it's clearly stated in the email but the vet had the audacity to say "i don't believe this. i will reach out to confirm." and left the room and said they would email them for confirmation. Not once did they ask to speak to me or ask me to come into the waiting room and disregarded me knowing I was sitting there.

Dr. Inna has been absolutely amazing with Snow. After getting acupuncture from her, Snow feels way…read morebetter and has improved so much. Dr. Inna has such a steady hand, is so gentle, and is truly amazing at what she does. Snow has felt 20,000 times better with her help, and I'm so grateful. I highly recommend her!

I first contacted Dr Inna in August 2025 when my 6 year old kitty was diagnosed with an aggressive…read moreform of nasal cancer. The oncologists' description of radiation and chemotherapy sounded like it would be extremely difficult for him and they advised he likely wouldn't live 12 mos even if the treatment was successful. We decided to pursue palliative care for him and I found Dr Inna with a google search for palliative care vets; she had the highest ratings and I liked what her clients had said about her. From our very first meeting I felt that she took the time to listen and she read all the history about Callum. She asked a lot of questions and then recommended we start with acupuncture and targeted vitamin B shots. While I was nervous he wouldn't tolerate it, he did quite well and it definitely brought him some relief. After doing acupuncture for a few months he became more fussy and would shake his head and the needles would fall out so she suggested we transition to laser treatment. He seems to tolerate it well and even seems to like the treatment and the results were similar. It's been over a year now and we see Dr Inna every 2-3 weeks for laser treatment, she has continued to suggest things that have worked including anti-nausea meds and THC/CBD drops. She has an exceptional bedside manner and I appreciate all the care and guidance she has given Callum and our family and would highly recommend her as a vet!

Dr. Jurney saved our poock from polymiositis. Very knowledgeable, friendly and great expert…read more Thank you!

I'm going to second Hot W's review. There's a REASON why this place only has 9 reviews...probably…read morepaid her colleagues and friends to leave good reviews. Went there recently, had a similar experience. Originally the visit was to assess his neurological health due to his wobbly legs and urinary issues. Told the cat was to be put down BEFORE a legitimate diagnosis. I work in tech/manufacturing and my whole family is in the medical field. I use logic, deductive reasoning, and critical thinking on a daily basis. I've seen, heard, and experienced all sorts of things through immersion in terms of medical. This "vet" has no fucking reason to be licensed with how she comes to her diagnosis. One of my first jobs was interning at a disability evaluation clinic. How this "vet" responds to pets would be the equivalent of saying "You should think about euthanasia" to some of the patients I've seen who have had medications on top of their medications. Absolutely disgusting with no empathy no sense of scientific method, reason, or logic behind her diagnosis. Our cat had bloodwork done at SAGE. ONE of the 3 visits to other vets we were told he does have a heart murmur, but some how she rolled some dice and came to the conclusion he had fluid in his lungs and heart failure/disease. The murmur was rated a 2/5 from one of the ER Sage vets and we were told it isn't even an issue especially if he's had it for this long. DO NOT GO HERE. EVER. I don't care what she says. If not for the lack of empathy but the lack of deductive reasoning and professionalism. I'd rather pay a thousand to go to the ER at Sage for a normal visit than to pay $300 for 10minutes of this person to pretend to play doctor. Yes she charged 300 to talk to us. The "vet" performed no bloodwork other than the normal work an intern could have done. She did a garbage job of feigning empathy, she seemed annoyed that she had to look at our cat, said he was underweight (he's an old cat, but slightly underweight), the "fluid in his lungs" that she heard was his fucking stomach, because he's on Miralax. How am I going to take you seriously when you don't even know the difference between lungs and a stomach. Jesus Christ the incompetence of this place is unbelievable. And just today we did a check up with our normal vet and for his wobbly legs and peeing and he's completely fine outside of that. She checked his heart, completely fine. I NEVER leave reviews but I need to warn you all of this place. Save your time, save your money, and potentially save your pets life from a woman that has no business in this field ever. I've worked with a lot of people from all walks, trained a lot of people with various skills, interacted with many people, and I will never be more disgusted at how this person carried themselves. You work on animals because you weren't good enough to work with people, you don't care about animals. I've heard plenty of HORRIBLE stories of malpractice. YES I AM PISSED.

My cat, Cheerio is very sensitive. He's left other vet clinics (Lenity) with more mental trauma…read morethat negatively impacted him than his initial physical pain that led him to the vet in the first place. But he's recovered so well after every visit from Dr. Treat! That's truly a testament to the care, sensitivity, and expertise of the team here. Cheerio recently went through a checkup, exams, vaccines, and dental cleaning with Dr. Lee, which was quite involved with multiple shots, screenings, and anesthesia. But the team made sure that the procedures were calm, peaceful and allowed me to comfort him through the initial stages. I'm really thankful for that, and Cheerio recovered extremely fast in a day back to himself! Compared to other vets I've been to previously, it's been quite easy to make appointments at Dr. Treat, and they've always given me transparent prices and quotes to consider before committing, which is much appreciated.

Early Thursday morning around 2:30 A.M. I booked an urgent appointment at Dr. Treat in Burlingame…read morefor my 5-year-old Frenchie, who was vomiting repeatedly throughout the night. I made the appointment in pure panic because I was afraid something was seriously wrong. This review is mainly regarding the front desk staff and the customer service aspect, not the medical providers themselves. By morning, after monitoring her, she was eating, sleeping, and playing normally. I called the clinic to ask whether I should still bring her in or if I could cancel. I apologized immediately because I knew I was within the 24-hour cancellation window even though I made the appointment in the middle of the night and there was no way I could notify 24 hours before. The person who answered the phone was extremely condescending from the beginning. Instead of helping me decide what to do medically, I was repeatedly talked over and reminded of their policy. I completely understand policies -- I work in healthcare myself -- but there is a way to communicate them compassionately, especially in veterinary care where people are often scared and unsure. At one point she told me, word for word, to "be more mindful when scheduling appointments." After staying up all night cleaning vomit and watching my dog gag, that comment felt really insensitive and unnecessary. I wasn't rude, didn't raise my voice, and didn't swear -- I was simply asking if I should bring her in because she seemed fine by morning. She then told me she would "waive the fee this one time, but again, be mindful," spoke over me again, and then abruptly hung up. My issue isn't the policy (every clinic has them). The issue is how the staff communicates with pet owners during already stressful situations. Compassion and customer service matter. For contrast, I also called Sage in Redwood City and they simply advised me to monitor and come in if symptoms returned -- no attitude, no lecture, just clear guidance. I've been to Dr. Treat several times and their facility is beautiful, clean and the treats are endless for our babies, and the medical team has always been great. I really hope management addresses how these interactions are handled, because no one in the middle of a pet emergency should feel talked down to or dismissed by the front desk. I emailed the Manager Melissa but I have not gotten a reply