I needed a monthly rental until I found a new home in the city I relocated to. I only used/rented…read morethe unit for two months. And within those two months, mice damaged/infested my mattress, protector, and other belongings. I found damage/evidence on 50% of my things. The staff would not give me a refund and instructed me to go through the insurance company. I also had to kill a mouse on my U-Haul; I was tempted to not even bring the things into my new home. To make matters worse, they knowingly had mice and did nothing to make sure I felt comfortable and to alleviate the stress of my relocation." And I say knowingly because the manager said that they had been trying to get someone out to exterminate the mice but was unsuccessful. This was the worst experience.

The staff is courteous and professional. I have used this facility before and have had nothing but…read moresatisfactory results. I would definitely recommend.

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

I rented a storage unit while remodeling my kitchen and I can't say enough good things about Will…read moreand this facility. Clean friendly environment. I always felt safe. Will is always kind and helpful when reaching out for help. I will be using them again when I have storage needs. Michele

Joe was just awesome! Found me a place that was closer to me with a awesome special going on. So,…read moreif you're in need of a storage unit this is where to go. Thanks

Becky from Glenmont, Albany New York was just amazing ! She walked me through everything and I…read moregot my new storage unit in a few short minutes. My only problem was I haven't rented a storage unit in a long time come to find out there are a lot of fees that you don't find out until you get ready to pay You have an administration fee for the unit which includes a new lock with a new key chain for $25.00 you do get to keep the lock when you're done with the unit also on top of the rental fee each month you are charged $15.00 each month unless you have insurance to cover it. Just a little heads up all the storage places should explain this on their website. Thanks Miss Becky have an awesome weekend!

Danny is the BEST. He and his son moved furniture for us today and they were so far beyond careful…read moreand helpful it was astounding. And, they are the nicest, most down to earth people. If you need a mover, this is your best bet, bar none. P.S. Danny got back to me and stayed in communication just fine.

Simply the best! Danny and his team are super professional, friendly, helpful, and just the best…read moremoving company you could do business with. If it sounds like I'm a fan, well I am. I wouldn't choose anybody else to move. Special shout out to Chucky because he wanted to be mentioned as well. Thanks guys, again!

I rented a climate controlled storage unit for my son for the 4 years that he was at Syracuse…read moreUniversity. From the day I inquired about renting a unit, they were helpful and professional. Over the years, whenever I have spoken with them, that remained to be the case. Truly lovely employees. This review is for an East Syracuse location/Galster Road. The facility, which is indoors, was always exceptionally clean with whatever was needed to help move things in and out of the unit (carts/door stops) within reach. The pricing on the unit was also very fair. I have rented units for my other kids over the years, as well as for myself. B & C Storage was the best one.

While I love the convenience, proximity, well lit grounds and cleanliness, I am very disappointed…read morewith the continual rate increases. we have been renting here since the beginning and do not receive any benefit for our loyalty. There is very little overhead, so I do not understand these large increases except for corporate greed.

Steve did an excellent job helping me get set up with my RV storage. Very professionalread more

neighbor joees moving company is the best movers and most professional team with excellent schedule…read moreand prices if you looking for great fair prices they are the one to call.

I was very impressed with all the hard work they did. They were on time and always had a very good…read moreattitude. They went above and beyond for me. The price was very fair as well.