My family and I had a great time at Universal Studio's. Margaritaville food was exceptional. We…read morecouldn't ask for a better vacation.

What an absolutely gorgeous hotel! My friend and I stayed here for 2 nights and I was blown away…read morewith our experience. We spent the majority of our time at Universal, so unfortunately we didn't do full exploring of the hotel. I decided to just do a pros and cons list below of our stay. Pros Express passes are included in the stay! It was super nice to be able to not wait in the general population lines at Universal & Islands of Adventure. Express lines still had a wait, but it was a fraction of the regular line. The hotel was BEAUTIFUL. Everything was well kept and clean. The hotel room and bathroom are extremely spacious. Easy access to the parks! We took a boat ride in the morning and evening to and from the hotel. Cons Something to keep in mind is the hotel is GIANT. I think it's a good thing, but others may not like it if they are trying to get around quickly. I ordered an uber in the morning and it took almost 10 minutes for me to get from my room to the front. Don't order an uber from your room and wait for them to arrive. You should make your way down to the lobby before their arrival or you will miss your ride. The line for the boat at the end of the night from the park was very long. It took about 3 pick ups before it was our turn. I wish they had more boats running at night between the hotel and park. We left the park at around 7pm so I can only imagine the even bigger wait when the park is closing. Overall, absolutely lovely stay! If I am ever able to return, I would need to check out their pool because I hear it's amazing.

We enjoyed our 2 nights here in the presidential suite. Great big bathrooms. Living area with a…read morefake fireplace dining room we ne er used. Counter top seating is where we ate. TV in every room. The beds are very comfy. It was a nice stay. The pool bar was nice and we all won a prize at bingo!

The bed are very comfortable and in great condition. It's a great size unit and the furniture are…read morefairly new. The washer and dryer are not in the unit, but are at the unit building. It was short stay for me, so I didn't used any of the pool, spa, BBQ grill or the activity. I explored the property surrounding and took a few pictures.

Took my family of 9, 3 younger children, there was something for every single person. The rooms…read morewere great for the kids with a queen bed and bunk beds on 2nd floor. So great, we'll definitely be returning to this place!!! Thank you so much!

Dedication st in Kissimmee was amazing. Great size for the price paid. Location was central to…read moreanything you could have wanted to do

We've already pre-paid for our upcoming promotional Hilton Grand Vacations trip and property tour,…read moreand are already unhappy with how it's been handled. Two months ago in January, we requested a stay at a beach property for our Anniversary. Our rep said that he'd call us back to confirm, yet he never did. He has never even returned any of our calls to his voicemail! We've since called the main number, only to be told that this property is now all booked up. They then sent us a confirmation for a property we didn't want (claiming that it is now the only one available in the entire area). We paid almost $500 for this "vacation" stay, but my wife and I now suspect that a "Bait and Switch" has been pulled on us. I've emailed guest services, I've repeatedly called guest service, yet no one is willing to escalate this to upper management to find out what happened back in January. My email to their "Guest Experience Team" has gone without reply. Since they already have our money, we have no choice but to stay where we don't want and take their mandatory tour. But, the way that we've been treated, I would never want to invest in their timeshare program. They simply can't be trusted!

We were cornered at a Bluegreen timeshare meeting and threatened that if we did not upgrade before…read morethe purchase by Hilton Grand Vacations, we would lose access and value. We had to make this upgrade that day or lose the opportunity. Bluegreen told us knowing we would believe we were going to lose more money and manipulated with this misinformation and high pressure. Hilton Grand Vacations has done nothing to help us and will not answer our calls or letters. The timeshare companies only focus is on making sales. Jose Lopez

We are residents in the Reflections neighborhood and visit the Storey Lake Clubhouse pool often,…read moreespecially when our children are in town. Overall, we really enjoy the amenities, it's a great setup and something we value having so close to home. However, our most recent visit was disappointing. We were required to pay for our pass, and my husband ended up standing at the front desk for about 20 minutes because the staff member kept assisting other guests instead of completing his transaction. That was frustrating and could have been handled much more efficiently. More concerning is the lack of enforcement of safety guidelines. While some lifeguards at the slides are attentive and doing a great job, others appear distracted--on their phones or wearing headphones--and not ensuring the area is clear before the next person goes down. We've also seen ongoing issues, including children throwing rocks into the waters from the landscaping, spilling drinks in the pools, roughhousing, and tossing balls. On one occasion, a guest even had a dog in a float in the lazy river. Staff stated it was an emotional support animal, but regardless, this raises concerns about cleanliness and overall pool safety. We understand that many guests are on vacation and enjoying themselves, but for residents who pay a significant amount to access these amenities, there should be a higher level of consistency and professionalism from staff. With better supervision and enforcement of rules, this could be an even more enjoyable experience for everyone.

There were trash on the ground and the gate didn't work properly. Short parking space, the bug nets…read morewere teared. The best part is that there were Muscovy ducks!

Nice place, if you go to the pool make sure you fill your pockets at the room with ice. You are not…read morealoud to get a cup of ice from the bar, also you are not aloud to buy one.

We got to tour this place as part of a two hour vacation club experience . We saw the regency…read moreannex, which is newer. The two bedroom, two bath unit was very nice. In particular we were impressed with how spacious both en suite bathrooms were. The resort is vast, I lost fount of how many buildings there were. There were three swimming pools. It was also within hiking distance of lots of amenities

**Avoid This Company at All Costs - Terrible Experience from Start to Finish**…read more I wish I had listened to the many negative reviews about Orlandovacation.com. Against my better judgment, I decided to give them a chance--and I deeply regret it. The only helpful person throughout this ordeal was DeeDee, who was kind and responsive, but unfortunately, she didn't have access to the systems that actually mattered (like rental homes or ticketing). I booked a rental home for my family well in advance, expecting a smooth check-in after our cruise. Instead, I didn't receive *any* information about the property until just two hours before check-in, despite multiple attempts to get in touch for confirmation. I was left completely in the dark, not knowing if my family--including my husband and in-laws--would even have a place to sleep that night. It was embarrassing and stressful. Trey finally told me that due to an error on their end, the home I initially booked was no longer available. He promised to "find" us a replacement--*hours later*, we were placed in a home that was nothing like what we reserved. It was outdated, clearly much cheaper, and absolutely not comparable in quality. To make matters worse, no one has followed up with me about a refund, a discount, or even an apology. As a short-term rental host myself, I would *never* treat guests the way this company does. You don't leave families guessing where they'll be sleeping just hours before check-in. I was so stressed about the situation that I couldn't even enjoy time with my family at Disney Springs. The anxiety this caused completely overshadowed what should've been a relaxing part of our vacation. To top it off, I had to call and email multiple times just to get our Disney tickets delivered. DeeDee did her best to help with that, but it shouldn't have been such a struggle. Trey showed no urgency and barely communicated. He hadn't even arrived at the office by 11 a.m., while my family was left scrambling. I'm currently pursuing a refund and, unsurprisingly, haven't received any response from Trey or anyone else. Bottom line: this was a nightmare. I will *never* use Orlandovacation.com again, and I urge anyone considering them to look elsewhere--Airbnb or any other reputable service would've been a far better choice. This company is disorganized, unprofessional, and completely unreliable. Don't make the same mistake I did.

Now the 22nd of November and they have canceled my order with no explanation. I will now have to…read morepay a premium for park tickets as our trip is a couple days away. Good thing I didn't book my whole trip with them...

Great property and great customer service. We stayed for the most recent golf trade show…read more Spectacular service and home.

(This review is for 5024 shoreway loop #103.) I see several vista cay yelp pages so im a bit…read moreconfused. I will just add my review here to this page. We recently stayed in orlando and needed more room than a hotel room. It was spring break for my last 2 youngins. We stayed on vista cay resort property. We rented out a very nice, spacious 3 bedroom. Looking at the reviews made me skeptical. I had to see it for myself. Each apartment unit is different. The property is gated with passcode access. The grounds were well maintained and that was a good start. Once we entered the apartment it was just right for us with plenty of room. The entire apartment was nicely decorated with flatscreen tvs with cable channels in every room plus living area. Kitchen also had all the appliances, dishes for cooking if you would like. There was also a pool table to shoot pool for entertainment in the front room. My boys enjoyed that. Throughout the night it was very peaceful. No noise or any night disturbances from the neighbors. There is a very nice lake to walk around with plenty of parking near each apartment. I will definitely rent through milllenium properties in any state i visit that they have rentals in.

We came to Orlando with some friends and stayed here in a two bedroom. Nice space with a water view…read moreand a screened in patio which is a great place to enjoy morning coffee and afternoon chit chat. It's conveniently located to all the Disney attractions too. It also has a nice pool area and area to walk around the lake too with really nice views. Overall, very pleased. The property is nicely landscaped too. Feels tropical and cheerful. We made arrangements to come back again in a few months.

This week we stayed here for the second time in 2 years. Each visit was wonderful! We were toward…read morethe back of the resort, which made it extra quiet. The accommodations are very comfortable and homey. It felt like a nice and simple decorated apartment. The layout is perfect, with two bedrooms at opposite sides of the condo. We enjoyed the jacuzzi and the shower was excellent temp control and pressure. The screened in patio made it bug free to keep open letting the amazing cool temps come through. We look forward to visiting again!

Would not recommend. The covered pool at the house has a…read moremesh covering- water will still come in when it rains. You have to pay for the hot tub to be heated- that's garbage. The layout of the house made no sense- space where no one needs it and then tiny rooms with bunks but no space for people to walk around it or put a suitcase without tripping over it. A small bathroom to share for 2 bunk rooms. A tv in every room but no board games or pool toys. An exercise bench and weights in the middle of the hallway with no space to use it. The workout room in the main office is very small- it makes it hard to use some of the equipment when people are trying to walk around you. The toiletries they give you are worse than a hotel. The pool is very small for a resort this size- it got very crowded, the pool hours are also very inconvenient- they should be open later. They shut down the basketball and pickelball area due to bad weather hrs before even a drop of rain hit saying it was due to bad weather in the area. I understand getting people out of the pool early but there's literally nothing else to do. The pros: the checkout system was very easy you didn't have to pull all the sheets and towels like some Airbnbs. The pool staff and lifeguards were very friendly. The kids splashpad area was large and had staff monitoring the kids on the slides.

Pros: Great size home for big groups with activities…read moreavailable in the house. Cons: The pool had algae when we arrived, delay in response when we initially notified the host. We called daily to have it looked at. With each maintenance visit, the smell of chlorine increased but the pool continued to look worse until it was completely opaque. While I understand "things happen" other reviews complained about pool issues and even their maintenance team said it was an ongoing issue the host was aware of. The "resort pool" is open to anyone who pays a daily fee so it's full and no outside food or drink is allowed so we spent a lot of money since we didn't have access to our private house pool. No compensation was offered by Villatel and 7% was offered once we went through Airbnb, not worth it at all. This stay was two weeks ago (mid July 2025), I missed my Airbnb review window by a few hours although I wish I would've checked Yelp before booking. The ads are beautiful but I would never stay again and wouldn't recommend to any friend.