All around good Plumbing outfit. Company has worked on one of my places a couple of times repairing…read moreclogged lines. Would always go beyond work details. Can be a little expensive depending on what you are doing

The job was to remove the garbage disposal and replace the sink basket. Jeff responded quickly…read more(within an hour of my call) and took care of it in a high quality manner. The price was in line with other quotes I received. He cleaned up after he was done. He was polite and informative...I would hire him again.

Mr. Hall and his two boys have done work at our property over the past twenty-five years. This last…read moretime was an emergency; the result of what Duck Power calls an equipment failure. I'd call it a lack of militance since the problem was their line causing a major power surge. John and his son "Biggie" showed up found the immediate problems, replaced the main circuit breaker and set a date to return at a reasonable price. God folks, I'd give them more stars if I could.

Mr. Hall responded to our "no working outlets in the kitchen" emergency in a very timely manner…read more Chris was at our vacation home the next day and he was able to fix the problem right away. We think lightning struck near the house when we were away. It brought us peace of mind to have an electrician check everything out for safety since we are not at the property all the time.

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

As an update to my previous review, where I was given an estimate in the high $600's to remove and…read morereplace a kitchen faucet assembly, I called another plumbing contractor and had the work performed for a total of $175.00.

Professional and knowledgeable. Friendly staff and excellent follow up. I would not hesitate to…read morecall then again if needed

This is a horrible company that uses incompetent workers. we had them test our well water and they…read morerecommended a filtration system that was completely inadequate and installed incorrectly which we had to pay another plumber to fix. They also hooked up our dishwasher which leaked all over the floor. stay away from this company at all costs! Bottom line is look at their rating here and other people's review, that tells the whole story!

Arrived on time. Did a great job finding the leek and repairing it promptly. Professional and…read moretrustworthy.

We called Roto Rooter on a Saturday night because my husband was unable to clear the clog that…read morebrought my kitchen sink drain to a complete stop, despite having worked to clear it ALL day. Roto Rooter was willing to come out that night, but we opted to wait till Sunday morning. There was NO EXTRA CHARGE for weekend service! What a blessing. The plumber arrived on time and worked diligently to clear the clog. He needed a 75' electric snake to get far enough down the pipes to reach the clog. He inserted and extracted the snake 3x to be sure he cleared it. It's been running better than ever! I would rate the plumber's work a solid 5. However... We were concerned about how much this fix would cost. Roto Rooter charges a $90 fee just to walk in the door. Then, they give you an estimate for the job. No problem thus far. The estimate was about what we expected (between $500-600); so we agreed to have him do the work. Here's why I'm only giving 3 stars... Once we agreed on the $500+ estimate, I went back to what I was doing before his arrival. Turns out, there was a second "deluxe" estimate presented to my husband, which included pouring a liquid enzyme down the drains "to help keep the pipes clear" going forward. This added over $100 to our bill, and my husband agreed to it! So now this visit was close to $700. I spent hours cleaning up the mess afterwards, so I can assure you every bit of liquid enzyme was washed right out to the sewer system. I felt scammed so am writing this to CAUTION you. BE ON GUARD AGAINST SCAM ADD-ONS!!! By the way, these plumbers work on commission!! Surprise!!!

Ray and Devan take customer service to a new level. My three year old water heater went out and…read morethey stayed on the phone with me to troubleshoot it until I got it running again. All this on a late Friday afternoon. These guys are great. They take care of their customers.

Most professional contractor I've ever used! Punctual,…read morereasonable rates, courteous, efficient, and knowledgeable. I had a hot water heater replaced, along with a couple of smaller items- he was done and entirely cleaned up in 2 hours. I highly recommend this company!

Couldn't ask for a better group of guys! Very knowledgeable and respectful. They did everything i…read moreasked and then some. Beautiful work

Big shoutout to Justin Owen and his team from On Point Plumbing right here in Fairview. They…read moreresponded quickly to our request for a quote for an outdoor shower then got it installed the day after the shower was delivered. They were professional, thorough, and very reasonable in pricing. Highly recommend! https://op-plumbing.com/