Fabulous experience with friendly staff. Knowledgeable of where things are in the store that you…read moreare looking for my sewing needs. Selections is very good from material to sewing notions. They have sale notices on the store door as you enter as well by the register. Scale with your phone to get the coupons to use in store. Fantastic savings on all the items I purchased as well as membership with seniors discount. Great selection Plenty of parking

For context, this is the second time me and my partner have been to the store. The first time we…read morewent, one of the employees acted very bothered every time we asked for help, whether it was finding items, asking for lengths of fabric, or changing our minds about the items we were still considering. We decided to ignore it, and went again about a month later. We were looking for materials to make monster hunter leather armor. We had found the perfect leather, and were told to put it aside until we were finished shopping by another employee. It was left on a side table at the back, after being explicitly told that we had access to it. We came back after half an hour of shopping, and the same employee who set it aside was selling it to another person. When confronted, both employees doubled down and told us that we were wrong, and that they were going to sell it to another customer. We repeated what they had told us originally, but they kept insisting that we had not communicated at all. The other customer also became upset and left without buying any leather due to their behaviour. One of them proceeded to tell me "Ninety Six dollars" per square meter, when they had said eight dollars to the other customer. When we went to pay, we explained to the employee our concerns, and why we ended up not buying anything. He again became very argumentative, calling us liars, and then simply refusing to engage in any conversation, however helpful or constructive it may have been. Overall, I would never recommend this store, which is unfortunate due to their wide variety of fabrics.

I went to Fabric Depot a few weeks ago because their website was the only fabric store website that…read morelisted what I was looking for. I just wanted some fringe for trimming a dress but no other website offered this item. I needed to make a costume from the 1920s. This place was amazing, both wonderful and mysterious at the same time. The store is crammed from floor to ceiling with everything from fabrics to fur, trims and fringes, ribbon and lace, and it just goes on. The staff are great. I had no idea where to start but when I told them what I needed they led me through narrow corridors of stuff that branched off into different areas just waiting to be explored. Eventually we reached a room that was floor to ceiling with trims and fringes galore. I found what I needed and the staff were very helpful but not pushy or in a rush. They let me use one of their tables to sort through my selections. Long story short, I found what I needed at a good price in about 20 minutes but spent over an hour exploring all the great products they sell. I picked up a few other decorations for my dress at very reasonable prices. The best part, I didn't make it to the second floor. I am definitely going back. This place is a craft person's dream especially if you build your own Halloween costumes! And it is a fun place to explore for an afternoon.

First buy and very satisfied! when I look at your web site, I feel like everything is different…read morefrom other Shop and that's cool Thank you

I am fairly new to quilting and needed to get some fabric for a quilt a long. The new owner Jamie…read moreand her staff were so helpful, full of tips and helped me pick out the most beautiful fabric combinations. The prices were on par with other places I have shopped and the quality of fabric is amazing.

Wonderful selection ( especially since the store expanded) and everything is of great quality…read more Great selection of batiks in addition to many other lines of quilting cottons. Extensive selection of threads, battings, rulers and quilting notions. Staff are quite willing to be helpful, or just let you browse and do your own thing, if that is what you prefer. Online shopping is also available and they are very quick in their turn around times and will reach out to you with any concerns, should they arise. I have always found them to be friendly and knowledgeable when I needed, or wished, a consultation. Prices are reasonable and on par with other stores in the city. I am an avid and experienced quilter and I would have no problem recommending this store to anyone.

Great selection of fabrics. Large store and the clerk was very helpful in helping me to find some…read morefabrics to finish my quilt.

Excited to receive this weighted blanket. I bought the 40x70 30lbs. This place does have sample…read moreblankets which is nice if your curious to see how it feels. Why a weighted blanket you ask? In my case, I have insomnia and it's suppose to be a therapeutic blanket. They use weighted discs instead of sand or plastic beads, so it's quite pricey. You can find more info on their website plus view the types of patterns they have which is neat. Staff is friendly, parking space is only on the street probably because they expect their product to be shipped but if your willing to drive there and pick it up it's free. The feel of the blanket is unique, it does keep you in place in bed and can feel quite trapped. Blanket is cozy but you can get lower weights if it's too heavy. Moving this blanket from places feels heavy. Recommended for anyone having sleep problems but do sample the product at their location because you may not like the feeling of being trapped with weights on your chest.

From the owner: Hippo Hug custom makes weighted blankets for sleep and sensory issues as well as anxiety, PTSD etcread more

I am repairing my drapes and needed guidance with using drapery tape. The ladies (two separate…read moreoccassions) were fantastic at educating me regarding how to use the tape and how to make it work. Excellent help, pleasant and an inspiring assistance. Thanks!

Poor customer service I will never go back…read more Just act like they are doing you a favour or something

I recently purchased a pre-owned Pfaff machine which worked perfectly for several weeks. Suddenly…read morethe machine started jamming up and would not sew more than a few stitches. I took it today to Sewing World and was helped by Jana. She was extremely knowledgeable and an absolute pleasure to deal with. The problem, as it turned out, was not the machine but my incorrect threading of it. Jana spotted the problem within minutes, smiled as she instructed me on the correct procedure, and could not have been more personable. I would recommend Jana and Sewing World to anyone. Jeannie E.

Excellent service and I got a great deal on an outstanding machine. I couldn't be happier.read more

I was looking for silk cloth for garment making, and they did not disappoint! Many colours to pick…read morefrom, some two toned, some sheer, and even some two toned sheer!

The service by Poonam and Manjit are the best services. And clothes are the best selectionread more

Ingrid is a master at helping brides choose the material for their special day. She was so…read moreknowledgeable in helping my daughter with the first steps of building her wedding gown and veil. She looked absolutely stunning this past weekend on her wedding day. As a mom, I couldn't be more proud at how beautiful she looked. Thank you Ingrid for helping us with this process. You are the best. I very highly recommend Olga' Fabric Lane!!

This IS a fantastic shop!!!! Ingrid helped my daughter find the most beautiful piece of material…read morefor her wedding veil. Brides, please consider going this route when you want a stunning Veil at a fraction of the costs. It is so easy you will be very glad you did. I will be sending you the photos in March Ingrid ;)

Great friendly service. So much selection of good quality canvasses, frames, brushes and more at…read morecompetitive prices.

If I could rate this store a -5 stars I would. UNORGANISED and to top it off just plain RUDE RUDE…read moreRUDE. I presently work with an organization that does cultural events for youth in the city. One of my roles is to highlight youth in capacities of the arts and so therefore I am to oversee a huge art show at the Eau Claire market. Our organization is fairly high profile, we partner with the Glenbow Museum, the Public library and the Calgary Transit just to name a few. Our website gets 16,000 hits yearly. I needed around 30 art eisels and wanted to commission a carpenter to build them for me but I cancelled that contract when i found out that I could rent them at Swinton's for 6 dollars an eisel a day. Great deal So I called and booked 30 of them, and even called back two weeks later to confirm. The girl reassured me everything was fine twice,so I was calm about this event.. well .... until.... just a couple of weeks ago when I get a call from another staff member from the store and am told that someone had double booked me. Basically the eisels were not available and they had no idea who had taken my call and who had booked me when it was plain to see in thier calender that the eisels were already spoken for. I said how can a person reassure me twice about a date and a number on two totally different separate occasions and how can you not know which employee did this? A mystery still to this day and the irony is they dont have many employees. Go figure? This employee was very nice and was apologetic and he said he had at least 15 left and that the owner would be willing to cover the difference if I ordered from another store and kindly gave me two contacts. These contacts didn't pan so I told this employee that I would want what he had left and he suggested coming in to see other eisels they had that may compensate for the other ones. So I did today. The owner was not there but the co-owner his wife Donna was and she had no idea what I was talking about and yet again according to her calender I was not booked once again for the 15 eisels for that day. Again not only had they double booked me with the first request they had now overlooked me for the 15. I thought its okay people make mistakes but Donna's tone was so rude and bascially if she didnt know about it then obviously it didnt happen. We finally got her husband on the phone and low and behold he confirmed the negotiation but he was not advised by the second employee about the 15 eisels. At this point I am incredibly upset and I now only have weeks for my upcoming exposition. Donna says to me well "I have 15 do you want them or not?" in the most aggressive tone. I was so taken aback at her snappy tone so I then said, "listen your employees have made the mistake of double booking me and again I see I was overlooked yet a third time. I am irritated with all this , are you not going to help me your client? I also add I dont appreciate your tone right now and you are being incredibly rude". This does not even phase her with more zest she beligerantly carries on and answers " I have 15 take it or leave it" I am so in shock at the whole situation and this response and have never been treated so rudelyby a business ... but yet I say yes I will take them because the kids in the show need them and ask if she could please email me the two other options once again so that I can perhaps retry to find the other 15. It is now 7 hours after this request and I have heard nothing from her. Suprise suprise.... Tomorrow I will cancel the whole order simply out of principal. The staff obviously doesnt communicate to thier employers the follow ups, nor do they admit when they have made mistakes. The owner was trying to remedy this situation but his wife certainly needs to take a customer service seminar and perhaps deal with the public less. I still cant believe that this woman who is the owner of her store would treat a client in this way, doesnt she want business? Shouldn't she make ammends for the mistakes of her staff in a professional way? It still blows me away. I have reviewed over 700 businesses in this city and I have never been treated in such an ill mannered way. My board was not at all impressed with this store and we will never do business with them again plus she really picked the wrong person to lay her power trip on, the arts community certainly is going to hear about this...and needless to say so will the yelp community. So a big minus 5 stars for this woman and her non personal customer style and service. This yelper's favorite art supply store still stands, Mona Lisa's art supplies; educated staff, superb service and very nice owners... and why shouldn't you have friendly experiences and service... THIS is the norm.