At 10:00 PM, I accidentally dropped my phone inside my piano and had no idea how I was going to get…read moreit out. I found Jeremy on Yelp and decided to give him a call, even though it was late. To my surprise, he answered right away and was incredibly kind and helpful. Jeremy took the time to FaceTime with me and patiently walked me through the process of opening the piano door and safely retrieving my phone. His expertise, professionalism, and willingness to help a complete stranger late at night saved me from what would have been a huge hassle and a lot of stress. What impressed me most was that he genuinely wanted to help. He could have easily told me to schedule a service call, but instead he guided me through the solution over the phone and had my phone back in minutes. If you're looking for someone knowledgeable, honest, responsive, and truly dedicated to helping people, Jeremy is the person to call. Thank you, Jeremy, for going above and beyond and turning a frustrating situation into a quick and easy fix!

This company was amazing to deal with. I am much more…read moreresponsive with text and this company answered every question via text and was able to set up not only a deep cleaning of our piano but set up moving it as well. He was very professional, not only showed up on time but text me his ETA so I knew exactly when he would arrive. His prices were the best we found for the services we needed. We will definately call him again with future piano needs.

I met one of the staff, his name is Frank, best customer service and he didn't rush me on my…read moreselection for the perfect mic stand. Got me the greatest deal and way within my budget. Highly recommending the store for great customer service and they have everything you'll need for your instruments and more.

Never a bad experience going into GC. I always make my way to the acoustic room. The store is…read moremoderately clean & organized too. I feel like it takes quite a bit for time to get an associate to the counter to purchase things though. I also don't think the consumer should have to purchase a guitar in order to test it out with other guitars of similar quality. I am looking to buy & need to narrow it down, with all of them on-hand. I ended up buying my Martin from another location, but it was thanks to this location as well. It took many weeks of testing out different guitars in order to finally see which one was right for me.

Had a great experience with tuning and cleaning services!…read more Pricing was very reasonable at $250 combined. Vladimir was very good with communication upfront, and really friendly and competent. Originally had planned for tuning only, but he showed us some unexpected clean up needs and got to work on both. He's also a good pianist, so we got a little show at the end when he showed us how well tuned our piano was!

A good friend generously gifted me her medium grand piano that she no longer had room for. I needed…read moreprofessional movers from Long Beach to Culver City to make sure I took good care of my friend's gift, and Aleks has provided exceptional service from the moment I reached out. Very responsive to messages, solid communication, and a very safe, prompt and careful move brought the piano to me in excellent condition. As the staff finished reassembling the piano, I heard music from the other room where I was working, and was delighted to see one of the staff playing the most skilled and beautiful music from the piano! It was then that I knew they had for sure moved the piano with care. They appreciate the beauty and art of it. Vladimir, the tech who played, came back a week later to provide a detailed cleaning, voicing and tuning. He taught me some aspects about how to care for the piano and clearly knew exactly what he was doing with the instrument. Very fairly priced and very high quality service. Couldn't recommend more!!

Rick knows his stuff. The fact that he's a musician is added credibility. He's worked on several my…read moreguitars and I've always been happy. He's personable and easy to get along with. Only luthier I allow to work on my guitars.

Randomly came across this place through his wife's offerup: Angela w TGRS. Turns out he mainly…read morefixes instruments, but he does have a few good items on sale. Got myself a great bass at a great price. Friendly, we chatted a bit, he's also a musician, band: Ooda

I called D & J on a Sunday and left a message because they were closed. Not only did they call me…read moreback on Sunday , they were super helpful in finding a time for a pick up and delivery the next day. They were affordable, friendly and so communicative. I couldn't have asked for a better experience with a first time delivery like this. Both Jenny and Dan are super kind, patient and knowledgeable. Their team took great care in transporting a baby grand piano that is over 100 years old from over 30 miles away.

My nephews have recently been taking piano lessons and asked my mother if they could have our…read morepiano. My mom told them they had to ask their auntie if it would be okay, in which I did say yes and told my brother that he will have to find a moving company to help move it to his house if he wants it (had no idea that there were piano movers). My brother ended up finding D & J Piano Movers, who are right out of Azusa. My brother called them on a Wednesday night and they gave him a quote right away (it cost $200 to move the piano about 8- 10 miles away from my house). D & J Piano Movers was great because they did let us know that they would be able to pick up the piano this past Monday (it would have been earlier but my schedule didn't work to be where I would be at home during designated times). On Thursday, they let my brother know that they would come on Monday between 9- 11 am. They called on Monday morning to let us know that they be arriving in about 15 minutes. They parked on the curb by our house around 8:50 am and got ready to start moving the piano out of our living room. The process was smooth and easy. I also asked them to take a box to my brother's house that held all the sheet music and music books. Overall, it was a good and positive experience and appreciate that D & J Piano Movers was able to give us a time frame to when they would arrive. And also give us a call when they were going to be on their way. And I am glad that our family piano can go on to the next generation to be used and hopefully just as loved as I had in my childhood.