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    A Rocking Chair

    4.0 (4 reviews)

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    Houston Garden Centers

    Houston Garden Centers

    1.4
    (32 reviews)
    2.9 mi
    $$

    I don't know what is happening to the Houston Garden Center on Tomball Parkway off Highway 249…read more I've been shopping there for years, but my recent experience was very disappointing. On July 2, 2026 at around 8:00 a.m., I selected a shrub that was clearly marked at $30 (half price). When I got to the register, I noticed I was being charged $35 for the plant. I politely questioned the price and even told the cashier I had taken a picture of the sign showing it was marked at $30. Instead of offering to help or calling a manager, the cashier seemed completely uninterested and simply pointed toward the building, telling me to speak with the manager myself. I asked if she could please get the manager while I went to take a picture of the price, but she made no effort to assist. I then found the manager and took her to the display. The sign clearly showed the shrubs were priced at $30, and every plant in that section was the exact same variety. The manager told me the plant was probably misplaced and refused to honor the posted price, explaining that she was a new manager and could not do that. For a difference of only $5, I expected much better customer service. A business that values its customers would have honored the advertised price or at least made an effort to resolve the situation. I've always enjoyed shopping at this location, which is why this experience was so disappointing. I hope Houston Garden Center takes customer service more seriously in the future and ensures that prices are accurate and that employees are empowered to resolve simple issues professionally.

    Good selection of many shrubs and plants. Plenty of trees. Reasonable prices. Easy check out…read moreprocess.

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    Price marked $30, charged $35. Even with a photo, the manager refused to honor it. Poor customer service. Very disappointing.
    Price marked $30, charged $35. Even with a photo, the manager refused to honor it. Poor customer service. Very disappointing.
    Houston Garden Centers
    It's say $19.99 why they charge me $29.99 SMH‍

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    It's say $19.99 why they charge me $29.99 SMH‍
    Tractor Supply

    Tractor Supply

    3.5
    (37 reviews)
    0.7 mi
    $$

    Always great and professional service, very helpful and courteous…read more Every time i go in there is always a nice warm welcome.

    I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

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    Tractor Supply
    Tractor Supply
    Tractor Supply

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    A Rocking Chair - homeandgarden - Updated August 2026

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