Just wrapped up my second appointment with RVA Carpet Pro's. My first was back in August. I thought…read moreabout trying one of the chain places but after horrible reviews I decided to look around. I was having a party and wanted to freshen up the house. Sean who is the owner/operator got back to me within 30 mins. Really nice exchange. He was able to come on the day and time I requested. No small job either. Sean arrived on time with a 20 min arrival warning text. He arrived in a beautiful truck with an impressive set of equipment. He came in, put on shoe protectors and we walked through the house. Sean is very knowledgeable in his field. Trust me ive had crappy ones. He gave me a few pointers on carpet care since i have a new puppy in the house. Sean got to work. Took a few hours to complete the job which was good considering the size of the house. When he was done it was a night and day difference. The carpets were stunning. They looked brand new. I could not have been happier. Best part was there was minimal wetness on the carpet. By the time we went to bed the carpets were dry with our ceiling fans running. House smelled fantastic too. So now a month later my little bundle of joy frenchie decided to have a piss party on the second floor. Called Sean. He was out the next day to assist. Again I couldn't be happier with his work. I forgot to mention his pricing is way more than fair. I expected to pay more than he charged and would have been happy to do so for that level of service. Its nice to see someone still cares about doing a good job. If you need your carpet cleaned I wouldn't look anywhere else

Truly happy with the service and the results. Sean was thorough and went above and beyond, along…read morewith sharing helpful tips to upkeep. I'd definitely use him again!

Arrived on time. Explained what he was doing and, most importantly cleaned the soiled areas on my…read morecarpet and sofa better than any other company we used. The sits was worth it.

Great work. Nice guy and did a thorough job. Sofa looks good. Will call for next time.read more

Charlie and crew are extremely reliable and professional. We have worked with him for 10+ years -…read moreone of the few small, locally owned shops. He is communicative, does what he says and places value on quality and customer satisfaction.

Great customer service and communication. Will definitely use again in the future. Took extra time…read morefor stains and spots which was appreciated. They also got me in touch for a carpet pad at whole sale. Appreciated their service!

We have been very pleased with CitrusSolution when they cleaned our carpets several times,…read moreincluding last week. They were able to get out stubborn pet stains. The solution has a nice citrus scent and seems to dry quickly. Diego and his helper were very polite. Highly recommend.

I recently had Diego from CitruSolution clean the carpets at two houses and he did an amazing job…read more He was on time to each job, walked through with me to understand any areas that required special attention, completed each job quickly, and had very reasonable prices for each one. In addition he managed to get pet odor out of one property. I highly recommend them.

Highly professional and nice folks repaired and cleaned my favorite oriental rug. The customer…read moreservice started with the initial call. They were helpful, explaining their cleaning and repair process. They were very up front with the costs and I got my estimate quickly. It was easy to set up pick up and drop off at my home.The pick up and drop off service is excellent. The fringe repair and edge repair is like new again. The worn spot repair is perfect again. My rug looks like new again. They were able to get my rug back a couple of weeks ahead of schedule. I am impressed with their services. I highly recommend Christian Lorraine.

From the folks who answer the phone to the men who deliver and clean, perfection! A pleasure to…read morework with them.

Courteous and professional. Showed up on time and took care of everything! will definitely be using…read morethem again!

This company and it's people are awesome! Very professional, thorough, and friendly! They repaired…read moreand restored half of my house from a main pipe bursting! They put true meaning to saving the day! Sent the cavalry out the same day I called them!

Wonderful service. Sent me photos of my rug right when it was cleaned. Free delivery and set up and…read morethey offer a discount when they drop off one rug and pick up a rug on the same day.

Fast. Reasonably priced. Very communicative staff. Quality rug cleaning. Won't go anywhere else.read more

I saw a neighbor that had her carpet cleaned and I flagged down Mr. Okutan. He did a thorough…read morewalkthrough, gave me a quote and put me on the schedule. While servicing my home, he explained a few things about the carpet and certain areas around the baseboards. My carpets look refreshed, I'm happy with the results and I can say that I will use him again. He wasted no time getting the job done. Thank you so much!

We were pleasantly surprised with the degree of service we received from Orhan and OEO Carpet &…read moreUpholstery. He arrived on time as scheduled, began working immediately and exercised care when running cleaning hoses through our house. He pointed out several spots that could possibly not come out prior to starting. To our surprise, the finished results exceeded our expectations. He honored the estimate he gave and didn't try any up charge after the job was completed. Much more accommodating than other cleaning companies we have used. GOOD JOB ORHAN

Very pleased with their service ... answered all my questions and explained about the products…read moreused. Came on time, did a super job on all my rugs, both old and new and protected my furniture and minimal dry time too. The rugs now have a more vibrant color and look. Highly recommend!

The review I posted earlier was directed toward Chem-dry of Richmond. Chem-dry of Henrico provides…read moreexceptional customer service! Customer service person at Rockville location dropped me from the schedule after waiting 3 weeks. I initially had to talk with the manager to get my request straight, and prepared my house only for no one to show. Very hard to work with, unless you want to wait an entire day on them! Customer service person I talked to had an attitude of I am lucky to have chemdry at my service! There are not the only show in town! Move on.