Looking for an Elvis costume . I was promptly greeted by the staff. I was the only customer in the…read morestore. I went to the costume area. Since they know I can't get a costume without their assistance, I would think someone would make sure I was ok. That wasn't the case. I had to go get someone to assist and she acted as if I was disturbing her. She wasn't ugly to me, just acted like she was bothered that I was bothering her. Anyway, I made my purchase and left. My experience will not keep me from going back but they really need some enthusiasm for what they are doing. At least fake it!

Party City isn't telling customers who purchase latex balloons that the inflation only last 8 or…read moreless hours. I purchase 6 latex balloons and had the store personnel blow the up. before i arrived home with them, a 6-minute drive, they had deflated. I asked the salesclerk if the balloons could be re-blown her response was an admit no.

This location is NOT closed!!…read more The service was awesome. A young man "with manners" (rare to find in Memphis) assisted me with finding what I needed, checked me out to make sure I could carry the belongings out the door. Kudos!!!

Yesterday I was shown a display Santa Suite. I agreed it was the one I'd like to purchase. When I…read morearrived home I opened the box and found it WAS NOT the suit I was shown. I tried to return it the next day with receipt and they would not let me exchange or return. I will never spend another dime with these people. Do yourself a favor Never Hop at Party Works BAD PEOPLE LYERS!

I came in looking for something specific unfortunately they didn't carry the item the employee did…read moreher absolute best to help find what I need.

Everything was as promised...on-time service, and a great way to add a festive atmosphere to our…read moreclass reunion!

have worked with River City on various projects - Robin is great about sitting down with you and…read morebringing your ideas to life; very personalized service and delivers on time as promised!

I called the location at 3460 Poplar Memphis, TN. 38111, at 12;30 pm, to see if they carried large…read morebirthday cards. The gentleman that answered obviously didn't want to be at work. When he answered I greeted him......but he just rushed me off the phone and foremost, he didn't greet me back. He was so focused on getting me off the phone. I work at a school and this was going to be a large order or various items for the kids, but now I don't want to deal with them at all.

Love that I grow up on that store one of the best that sell party stuff I just love otread more

Nice selection, easy to find what we needed. I subtracted two stars because they slipped a plastic…read morecockroach into my sack. Not cool, dude. Not cool.

Golden Grotto is a Jonesboro staple! We don't have a big name brand party supply store, but with…read moreGolden Grotto we don't need one! They have everything! Aisle upon aisle of different party theme supplies, and a huge selection of Halloween costumes! If you need it, they are more than likely to have it! I needed a rabbit nose for a costume party and so I looked it up on their website (very helpful!) so I knew that they had some. We went to the store and looked around for a while before getting serious about our search (the store is massive!), but as soon as we did bam! A display stand of animal noses! We continued to look at the costumes, because they are just so cool! They even have mascot costumes! We checked out with no problem and are very happy with our purchase. It looks great! I checked the website again to see if the quantity would update on it's on and it did! It's good to know that the online and in store stock are the same. The next time you need party supplies go to Golden Grotto!

All my expectations were met. I got great service, selection and value. You spend it quick because…read morethe selection is terrific

The Collierville location is a well organized store with friendly staff. I enjoy browsing and…read morefinding bargains. Cosmetics, home care/decor, small gifts, art/office supplies, toys, and drinks/snacks are some of the variety of items offered. Nothing seems like overstock or bargain basement. Self checkout and paper bags are nice end to an enjoyable shopping experience. There are still a handful of stores that make in person shopping a treat. And pOpshelf is one of them.

I really liked this store, I'm so disappointed but now that it's awkward, I won't be returning…read more I've reached out to Customer Service. This is a self checkout store. March 11 Holy cow, one wrong transaction and an employee is taking her anger out on me in store, in front of other employee and customers because another employee redid my transaction after the First employee said she could not. When I told the Second employee what was said earlier she scrunched her face up and said "that wouldn't happen". Long story: I was looking for a specific item, the stores' app said 4 were in stock (it now says low stock). So I go in, First Employee is helpful in finding the items or letting me know they're out of stock, after I search first. So I go from Bartlett to Millington to find the item, find it! Excitedly checkout. Return home and realize it wasn't 50% off because I thought lawn stuff was and they just didn't have signs out. I load the items up, talk to First Employee and she checks to see if the items sold here are ringing 50% off, yes. She tells me we can return them and ring them up. I finish unloading and she's come out on the phone to let me know they're the only store doing half off lawn stuff and they can't redo the transaction because it will hurt their sales. I'm a little disappointed but understand. Load them back up. A few hours later my spouse gets home, I still have the items in the back of my car and ask his opinion. We find something cheaper that looks exactly the same. So I get back in the car, my now third visit here, fourth if you want to count the drive to Millington, so I can return it because I'm not driving back to Millington when this one is 3 miles from me. I come in, Second Employee comes to the checkout to help with my return. She asks if there's anything wrong with them"they're fine, I found something cheaper." I told her about that morning and coming home to find out they weren't half off and then she scans them and says they're half off and then I go on about the shpeal I was told earlier by First Employee and she said I don't know about that and offers to redo the transaction if I still want them. So we do. THIS morning I go in because I've never had yearly outside decorations before so I want to piece together an urn style planter...I find everything I need, I measured everything to make sure I got it right I was so excited. I start walking to the register and First Employee has this glare even though the other times she's usually saying hi. I think nothing of it, everyone has bad days. I'm checking myself out another employee is asking if I need help mentions the 50% off and First Employee says "only this store". I perk up and say "yeah we figured that out yesterday." That's when she looks at me and says "you came back yesterday and redid the transaction after I told you we couldn't." "I came to return them and Second Employee offered." "We got in trouble for it and I already told you we couldn't do it." "I was returning them because my husband found something cheaper." At this she obviously did not believe me as she said "I'm sure" with what looked like an eye roll. I told her to look at the security footage and that I told the truth to Second Employee. She said I wasn't in the wrong but yet kept repeating we got in trouble for it. She walked away angry, left me feeling bad even though I didn't do anything wrong except try to return items and the employee assisting me said she's never seen First Employee like that. I tell her "I can bring them back. I wasn't trying to get anyone in trouble." And of course then I notice there's another customer who got to witness the whole thing. In the end I should have just returned them the minute she said we cannot redo the transaction. Second Employee seems to care more for her customers while First Employee cares about sale numbers. Completely unprofessional to blame your customer and actively discuss it in front of others. Completely stupid they got in trouble for making a customer happy!!!

Oh my! I really enjoyed shopping in this store. It was my very first time visit8ng this store…read more There's an amazing selection of products to purchase. The store was clean and well- organized, and the staff was nice. I will definitely recommend this business to others and return myself.

They have nice things, but they discriminate very much on consignment items. I have seen items that…read morecould go to charity with threads loose, buttons off, and faded looking yet the AA items are nitpicked and many times not taken Told me they were not taking dressy suits or formal wear but then I saw it for sale in there. Price less on AA items than the others. They did have some nice new AA workers but haven't seen them in my last visits. Most of the workers appear nice.

Great customer service and always well stocked with beautiful merchandise!…read more I also use them to sell things I've outgrownor don't need anymore.