The management is very petty. We didn't have to deal with them often but when we did it was always a hassle. Nitpicking, little charges for nothing. Like they were doing you a favor by renting to you. The facility is nice. We moved solely because of the management. People matter. Moved to Best Homes Storage a little ways away where the owner has been great to deal with.
We checked out on 6/15 - A Plus then charged rest of the month's rent (Ok, we can deal with that) PLUS $45 saying that we gave less than 2 weeks notice from the time we moved out. End of the month 6/30 was 2 wks 1 day away. I pointed this out and they didn't even respond. Asked when we got the bill if the unit was still available (since we are paying for it). It was filled immediately so they made plenty. They didn't indicate they would refund the $45. See what I mean. Petty. read more