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    A-Plus Moving Systems

    4.1 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Albert Moving & Storage

    Albert Moving & Storage

    (26 reviews)

    I am really disappointed in this company. I used them for a move from San Diego to Chicago. We used…read morethe ABF trailer option. We paid for the option where we pack, they move, and they unpack. First, the trailer is HUGE. Our apartment complex almost didn't let them leave it on the grounds because it is so big. That's not that big of a deal though. What really upset me is that when our things were delivered, they were badly damaged and many items ruined. Our coffee table was destroyed. 2 prints were destroyed. A lamp was destroyed. Many of our bookcases, headboards, etc had many damaged spots in the wood. Our policy did not provide full coverage, but it did provide for partial coverage. However, when I submitted my claim they refused to acknowledge it. They denied me twice before I filed a claim with the BBB. They have continued to refuse to compensate me anything for my losses. They said that they didn't pack it and can't verify the integrity of the packing. We used blankets and packing material. Because they won't acknowledge any fault, the only option the BBB has is to conduct mediation but at a cost to me. I'm not going to go to mediation and waste any more time or money on this company, but I am really dissatisfied.

    These guys are crap! Do not use them!…read more The first day was good 3 people showed up to pack my stuff into boxes. The packers were very nice and they all spoke english. The second day was a different story! Only two people showed up to load 8,500 lbs of stuff. So one guy was the driver/loader and the other was cataloging everything. The driver barely spoke english. I called the company to complain about this, they talk a good game on the phone so don't let them fool you. Actions speak louder than words! "Yes sir this is definitely a problem, we will fix this issue right away! You should not have only two people packing and loading 8,500 lbs of house hold goods." Yeah the movers started at 9am and did not finish until after 8pm. Now onto the delivery day. Out of 5 guys only one guy spoke English. We gave them water and some McDonalds burgers hoping to get some good treatment! Hell no! These guys were horrible! As they were unpacking and removing boxes they stole several items! One of which was my son's XBOX 360! I filed a claim and called them to tell them about it. I was told, "We take stealing very seriously, do you have proof?" No I don't have proof? I didn't know the stuff was missing until I put my house together! I know my son's XBOX was there when the boxes were packed! Avoid these guys at all cost!

    A-Plus Moving Systems - movers - Updated May 2026

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