WOW!!! Completely amazing job!!! You guys made this carpet and apartment feel brand new and smells…read moreeven better than it did when we moved in!!! Thanks again!

To be fair I have 18 years experience in the disaster restoration industry, so I know how to clean…read morebadly damaged carpets. I've used White Magic, ProChem, and Butler carpet cleaning units extensively. My carpets were in need of cleaning, but we are a smoke free, pet free home. We have family coming in to town for Thanksgiving so I wanted the carpets cleaned. I didn't want to use a company that I know well, because I wasn't looking for a freebie or to have a bad experience with someone I work with on a weekly basis. Everyone has a bad day or two, so here is my critique of my experience using Kegley. 1. Did he clean my carpets?- Yes 2. Are they cleaner than before?- Yes, in some areas. 3. Did he pre-spray the carpet and spot treat stains?- No, most good carpet cleaners will pre-treat stains prior to extracting. 4. Was he almost 2 hours late? Yes. 1 hour and 45 minutes. 5. Did he use a truck-mounted cleaning machine? No, he used a portable extractor(see question 7) 6. Did he use my water and my electricity? Yes, and that should have been explained prior to scheduling. It should have been made crystal clear that he needed water and 2 separate outlets/breakers. One for the vacuum and pump, and one for the heater. He also took apart my sink sprayer hose to fill up his machine without asking. 7. Did he ask ME to watch HIS machine to make sure the water didn't overflow? Yes, I had to stand at his machine to make sure that my water hose didn't pop out of it and flood my kitchen. 8. Did he use detergent purchased at Home Depot? Yes, HDX & DEP. There are suppliers locally to purchase better cleaning agents...JonDon in Salem, NH is a great one. Don't tell me you are late because you have to pick up more detergent at your supplier when the supplier is Home Depot. 9. Did he give me an invoice after paying with cash? No, so I guess he won't be claiming the services on his tax returns....note to IRS. 10. Was he in a marked vehicle and wearing a uniform? No, there was no way tell whether he was a professional carpet cleaner. He showed up in a work truck pulling a trailer, he could have been a landscaper. 11. Did he leave hoses and a bucket behind and take him 24 hours to come back and pick it up? Yes 12. Did he apply scotch guard like he said he was going to? Barely, his pump sprayer left drips of what he called scotch guard all over my carpet(see attached photo) 13. Did he leave puddles on my tile floor? Yes 14. Did he leave my toilet dirty from all the water he dumped in there? Yes, if you are going to dump dirty water down a toilet at least wipe it down, so there isn't dirty water dripping down the sides. And, really the last question is the most important one 15. Would I use him again? No. The fowl odor that my carpet might have in a few days is not the "bad spirits" leaving the carpet. I think it's the poor quality detergents and equipment. If my carpets smell in a few days I'll call someone else to clean my carpets again properly. I think the previous comments are either relatives or people he gave free carpet cleanings. I'm not looking for a refund or a discount off a future cleaning. I'd rather pay someone else to re-clean my carpets. The 2 stars is because he did the best he could with the skill and equipment he has, and shame on me for not asking more questions before scheduling.

Wow! They actually deserve a full 5 stars. I'm recommending them to everyone in my circle. Price,…read morepunctuality, professional, proficient. I just had fall cleanup, but Noone has been so thorough not even myself.

We needed help cleaning out our late father's home. Junkbusters was great. Reasonably priced,…read morevery punctual, professional and flexible. They removed furniture, household goods and completely cleaned out the garage for us. Tom and Jeremy were careful and efficient; clearing 3 BRs, kitchen and LR as well as a basement full of boxes. Sheri pitched in to finish and they left the place swept and orderly. Cannot praise them enough.

I used Yelp to get quotes for some junk removal (queen mattress, box spring and a closet door)…read more Junkbusters responded quickly and was very reasonably priced! They came 2 days later, based on my schedule, and was in and out within 10 minutes with everything! They were friendly and professional. I would definitely use them again in the future.

Called to get snow removal rates. Was affordable and fast response. Never used snow removal before…read moreand they set clear expectations. Communication was on point and always cleared our drive way in a timely manner. Would use this service again and recommend to others.

Provided a complete landscape refresh - hand weeding and mulch fill. Provided expert opinion on…read moreplants (which ones needed to be clipped down, etc.). Priced fairly, gave a free initial estimate, and worked quickly.

Missy and her team really helped me out of a terrible jam. I hired Home in Hand to help me with my…read morecleaning services with three Airbnb units. The whole team does an amazing job, but this one particular guest made a terrible mess of the unit. They made stains all over the beige upholstery as well as the wool oriental rug. They left stickers everywhere. They didn't take out the trash. They left dirty dishes, and pots and pans. Stains on the sheets. It was just terrible. They didn't follow any of the House rules and I had somebody checking in the very next day. They went so far above and beyond worked an extra five hours to complete the cleaning and get everything taken care of spic and span and perfect so when the new guests checked in the next day, there were no troubles at all and they were very happy with everything. They truly saved me from a terrible jam and I would recommend them to anyone!

The Good---the actual cleaners are capable and good at what they do. In a span of a few months, we…read morehad two cleaners and both did a good. The Bad---Missy charges more than almost anyone else in Concord. So unless you can afford super high prices, shop around. Almost everyone else charges less. The Ugly---Missy sends out automated messages a day or so before your scheduled cleaning, communicating a clear 30 minute arrival window. While this worked well for a few months, lately Missy's cleaners have failed to show up---either at ALL or ON TIME. That wouldn't be so bad if---Missy had had the courtesy to contact us, her customers, simply alerting us that the scheduled cleaner wasn't going to show up. But no, there was NOTHING, which caused us to waste time on several cleaning days. To make matters worse, Missy refused to acknowledge the 30 minute windows she provided in her own text messages, as if they don't even exist. Instead, she clung to some arcane language in her invoices, language that she claimed to provide 1 hour arrival windows. Missy literally contradicted her own written promises to customers......and WORST OF ALL, when I pointed this out to her (politely at first) she fired me---as a customer, because she didn't like "the tone" of my text response! Bottom line---Missy is a lousy businessperson. While her cleaners are good at what they do, Missy makes promises she cannot keep (like arrival times) and then she has the nerve to blame you, the customer, for calling her out for this unprofessional behavior. STAY AWAY from Home in Hand, unless you don't mind cleaners not showing up, or getting rude and unprofessional customer service from Missy.

I needed someone to pour a foundation for my new cabin. Nate came recommended from another…read morecontractor. He was great to work with and very flexible and patient when things needed changing throughout the project. He did a fantastic job and I am very pleased with his work. I wold definitely recommend him and his crew!

Great company that does great work. I've used them several times. I would and do recommend to…read moreanyone.

Wonderful experience. Had a fence put up beside the house. Arrived earlier than expected. Made sure…read moreit was exactly where I wanted it. I couldn't be happier. Thank you!

They rushed the job that I hired them for and tried to finish in just over 1/2 a day. They only…read morebuilt half of my retaining wall. When they showed up the owner said he had more block back at his shop but he would have to go get it, which he never did... I hired them to do some lawn grading which I ended up having to have another 20 yards of loam delivered to fix the grade away from the house and the retaining wall they built was less than 1/2 of the quoted size!! They also buried corrugated pipe for my gutter to drain into which has washed out many times instead of solid PVC. Quick to respond for quotes and payment and no response in over 10 e-mails and messages.

Mark was personable, friendly, and very helpful. Arrived on time when he said he would, removed…read morematerials without a hassle. Made us feel like the most important customer of the day. Will definitely hire him again!