Everyone at Trend is amazing to work with their service department from booking a move to the speed…read moreof their workers in the care they put into your belongings

I had Trend Movers out of Portland, ME. They were scheduled for Aug. 11 from 8-12AM. They did not…read morecome or call to cancel. I left 3 messages in the afternoon that were not returned. Finally was told at 4PM they would be coming the next day. I was taking my daughter to airport that day. I never talked to a person to say that date would not work. They came anyway. Today 8/20 -or 9 days from original delivery date the items were delivered. They came in a large truck. They were plainly instructed to stop truck on pavement and not drive truck on grass. They drove 45 ft onto my grass even as I was standing in my yard waving my arms STOP. Driver was Clueless. Once they unloaded the items into my home (I had paid for White Glove Service) it was fine. Co. attempts to have no direct contact with customer. They leave texts of when delivery will be coming. If that does not work as in my case the attitude is "too bad, not my problem." It was not a good experience. I would not use this company again.

This is my second time using Mozart Moving and both times have been truly excellent! By far my…read morefavorite moving company, they are super communicative and professional, and the move was extremely quick and smooth. I really highly recommend them!

I had a wonderful experience with Mozart moving. The two gentlemen that did the move for us were…read morekind, accommodating, and efficient. They moved content of my mother studio to her house, and then moved a bedroom set and some art to my house. I would highly recommend them and will be using them again in July for another move.

Vetrun Movers went above and beyond to make sure my moving needs were met. When I left a message…read morerequesting a quote, I heard back on the same day, which was a holiday. The movers themselves,vGiovanni and Joe, were fast, efficient and personable. They finished ahead of schedule without sacrificing their safety, or the safety of my belongings.

As the daughter of a veteran and then married to a veteran, I've experienced more moves than I care…read moreto count. Over the years, we've hired movers all across the country, so I've learned the difference between a company that simply moves boxes and one that genuinely provides good service. The reason I initially reached out to Vetrun was their veteran connection, and I'm glad I did. I contacted several other moving companies in the Manchester area, but judging by the lack of responses, I suspect it's the industry standard and they're still searching for my inquiry. Our most recent move was a relatively small local residential move (fewer than 19 pieces of furniture) but the team treated it with the same level of professionalism as if they were relocating an entire household across state lines. They were: Accommodating Efficient Flexible Responsive Veteran-friendly Moving is often listed as one of life's most stressful events. As a veteran family, we've survived enough moves to earn frequent-flyer miles on bubble wrap. Vetrun made this one feel suspiciously easy. If you're looking for a company that combines committed service, professionalism, and smiles along the way, I recommend Vetrun. Whether you're moving across town or need one of the many other services they offer, they're a team worth calling.

Absolute nightmare. Driver informed us when delivering belongings that some of the items packed by…read morethis company were not on the truck and that they would deliver them in approx 2 weeks when their truck comes our way again. As cartons were unpacked we found that the best items were missing, as though someone was picking and choosing the best items for themselves. Numerous phone calls and emails were not returned and owners refuse to get in contact with us. This experience is worthy of a 60 minutes episode. Damaged furniture, broken dishes and large % of shipment missing. Company won't last long as their reputation will close them in no time. Owners should take a good look at their employees but also at themselves, because bad news travels faster than good. Beware of Ray the Mover/North American Van Lines.

Here is the typical bait-and-switch used by some moving companies:…read more1) They do a walk-through and provide a low-ball quote. 2) They send you a contract with a supposed inventory of items to be moved and you sign it. 3) They fill half the truck and then say "you have items that aren't on the inventory...it will be an extra...30%, 40%, 50%, 60%, 70%, 80%, 90%, or 100% relative to the quote". At that point, if you say "unload the truck" they'll charge you up to half the quote amount for their time and effort. If you don't pay, you will never see your items again. When you argue that you have a signed contract they'll say "but these items weren't on the inventory and you signed the contract." How you can safeguard yourself: 1) If possible, provide a very detailed inventory that is irrefutable and make sure it is included in the contract 2) Take pictures of every room and every angle and every item and attach, along with the inventory from (1), to the contract before you sign. If the company balks at (1) and (2) find someone else. Why do some companies do this? Because their initial low-ball quote is what gets you hooked. In the end, you'll end up paying the same or more than market rate.

Our movers were amazing! We moved from Philly to DC in 2 days and we literally couldn't have done…read moreit without them. They packed up everything for us and it all arrived in perfect condition. They were kind, professional, efficient, and punctual! My only word of advice would be to the front office, they didn't seem to provide enough communication to the movers and they were short on packing supplies and just how much they had to pack (to be fair they still did an amazing job which is why I'm still giving 5 stars). I would've preferred a phone call as opposed to filling out the app so there wouldn't be as much miscommunication between the movers and the job they had to do. Also, while it wasn't an issue, I got an email about 18 hours before our move asking if they could reschedule it for 2 hours earlier. I would've preferred to be informed much sooner and not just through email but it worked out just fine. Overall I would absolutely hire them again and you should too! (Just be extra communicative about what you need).

Esquire Moving Services....... stole valuable art work along with sentimental items handmade by my…read morechildren. Take pictures, inventory, and follow the truck when they state they are taking a quick break in a 2 mile radius. Company denies any responsibility despite your loss. watch the mover and film.

We hired this company for a large 1-day move scheduled 9/17/25. The process of quoting was timely…read moreand no issues. Friendly process and felt like all would go well. Pricing was fair and they were offering a discount if we booked, so we did. A few days prior to move, I called the mover to add items not on our inventory that we were originally going to move that we knew we wouldn't have time to. They ended up not being able to move most of it in time - so we did it anyway but got charged. We also moved our lamps which were on the inventory that they suggested we move ourselves or they would have to pack them. We were moving items with our enclosed trailer that we told mover we were going to do and what specifically we would be handling. No scope was affected. The week of the move, they requested to come day before to stage items to prep. They did not visit us any other time prior to move to check readiness or offer packing services. Two movers came and moved boxes that were ready into garage. Sounded like a plan, but the items moved now had no organization by room, stacked heavy on top of fragile, blocked garage doors, and blocked areas we needed to access to finish packing. We discovered this late in day. We then moved what they moved to repack damaged boxes and get our garage doors closed for the night. This stole much time needed to finish packing and prep for next day. Day of move, they showed up with 1 box truck and a small Uhaul. Did not seem adequate and it wasn't. They showed up earlier than scheduled while we are trying to finish up due to the delay they caused prior day. We asked them to wait until scheduled time. Owner was not happy about that because he was paying people that weren't working. So, we let them start in basement instead of upstairs. Only one mover spoke English, and the owner was there for a short time to get them started. This made it difficult to communicate with the team. We know we were not 100% ready, but what they did didn't help. They were not organized with no apparent process. We tried to make sure things we didn't want moved were noted and out of way, but they still packed and loaded items we were going to take, leave, or trash. If there were questions, they didn't ask. They did pack 5- 6 boxes in basement. They filled the 2 trucks, but they were unable to take everything they were hired to in 1 day. We had to use our trailer to move some inventory because they couldn't! After they finished loading, they asked where the new house was? We were dumbfounded by that question, because it should be known. They thought it was close, but it was an hour away. We assumed they'd arrive around an hour later at our new house. They didn't show up until late afternoon. Again, very difficult to communicate with the team speaking little English. I walked them through the house, explained where the rooms were by name, so they'd know where items were going. However, they couldn't read the boxes, and we had to direct every single box where it needed to go. Still things ended up in the wrong place. We ended up buying the mover team dinner as they had worked very hard throughout the day and went very late to ~10 p.m. They gave us the choice to do more that night or do in morning? We chose next morning. Thank goodness we had an extra day to move before closing. On day 2, there were no movers on site that truly spoke or understood English. They tried very hard and got the move done but it was inefficient. This left us very little time to prep the old house to be ready for buyer walk through at end of day. I informed movers I had to finish that first before meeting them at new house. They agreed and would go help with another job and then meet us at house later in afternoon. Day 2 finished late again. After moving, we discovered our $2K TV was damaged beyond repair (they packed); a piece of furniture was damaged and needed repair. We bought insurance with this company and put in a claim. They offered a small amount of money to replace TV and repair furniture. In exchange, we were required to sign a document agreeing we could not give them a bad review anywhere ever (required by their attorney; not industry). I declined to accept insurance due to this statement. Get hard copies of all documents and do your due diligence. My fault for not doing so - I trusted and assumed. In the end, the company charged more than quoted. Some of it warranted and some of it not. We gave owner the feedback above and more. He says he tried to address with us - not true. First call he denied it all and blamed us. In writing, he would not accept and changed nothing. We tried to come to terms with this company before writing any review. We did pay the full amount and did not accept the insurance as noted. The owner accepted no fault and no input! We've made large moves before with much better movers. Do your research. The good movers will quote higher but will deliver better service!

They did not follow instructions on using 2 trailers and separate my outdoor and basement items…read moreincluding trash from my new indoor items which is in our contract and I paid big money for, the crew took stuff from my trash for personal use, and kept it with all my Funiture, soiling it all, the also damaged items and offered me 60 cents per POUND after telling me my insurance was full face value minus a deductible, I paid for 4 hanging boxes for hanging items, the just shoved them in 2 boxes with no rod. then Jay the owner had the nerve to blame me. I have witnesses and will see you in court Jay, you are a criminal.